Mobilunity BPO is among the leaders in sourcing, hiring, and retaining top Ukrainian talents for businesses worldwide. It is a branch of Mobilunity, which specializes in IT services. 

This BPO services company is backed by over a decade of experience working with clients in various industries. Founded in 2010, Mobilunity BPO commenced its humble beginnings as a marketing agency. 

Later, in 2017, it expanded its services, offering a wide array of outsourcing roles.

Companies of all sizes and industries can acquire seasoned specialists, from software engineers and customer support representatives to data annotation experts.

Mobilunity BPO is headquartered in Kyiv, Ukraine. As stated on its website, the company has catered to 40+ businesses all over the world and has successfully completed over 1000+ projects.

Among Mobilunity’s global clients include Opportunity Network, ServIT, XPLG, and Booqable. 

In building dedicated remote teams from Mobilunity BPO, all businesses have to do is follow these steps: 

• Submit a request 
• Attend the scheduled call with Mobilunity BPO’s Sales Manager 
• Sign a mutual NDA 
• Screen candidates 
• Start working with remote staff

Mobilunity BPO’s offered roles are divided into four core services:

Customer support services – its wide range of customer support roles include: 

• Helpdesk services 
• Technical support
• Inbound requests processing
• Pre-sales support
• Customer care
• Knowledge base management
• Omnichannel customer support
• E-commerce support
• SaaS support

Marketing and sales services – Mobilunity BPO has inbound and outbound marketing professionals specializing in the following: 

• Telemarketing
• Lead generation
• Leads qualification
• Social media management
• Content moderation
• Market research
• SEO services outsourcing
• Sales outsourcing

Back office support services – its offered back office functions are: 

• HR services
• Full-stack recruiting
• Candidates research
• Application processing
• Outsourcing exit interviews
• Virtual assistance
• Data entry
• File conversion
• Document formatting
• MS Office outsourcing

Data annotation services – Mobilunity BPO’s data annotation experts can handle: 

• Image labeling
• Text annotation
• Video labeling
• Audio annotation
• Data anonymization
• Data labeling
• Chatbot training

Mobilunity BPO’s pricing

Mobilunity BPO pricings are not openly available as they are based on specific services requested. However, clients may request a quote by providing additional information about their company’s needs.

Over the last few years, Ukraine has been dubbed as one of the top outsourcing destinations, especially when it comes to IT-related functions.

Mobilunity BPO’s diverse talent pool, combined with its significant experience in the outsourcing field, makes it a top contender in the market.  

On top of that, this outsourcing provider prides itself in cultivating lasting relationships with clients, devising a creative recruitment strategy, and focusing on retaining top-tier talents. 

Cyril Samovskiy (Founder and CEO)

Cyril is a graduate of one of the illustrious schools in the country, Kyiv Polytechnic Institute. 

Aside from his in-depth technical background, he is also renowned for his excellent track record in international business, IT, Marketing, and Finance operations, including corporate and change management and human resources. 

Andrina Samovska (Managing Partner)

Besides being Mobilunity BPO’s Managing Partner, Andrina is also the Head of the company’s back office operations.

She has an extensive background in human resources and recruitment. 

Mobilunity BPO has a whopping 4.6 out of 5 overall rating on Glassdoor. It has also received 89% of CEOs’ approval on the same platform. 

According to one of its reviews from a current employee, it is “a nice place to work.” Another review from a former employee stated, “Awesome team, Booming company.”

The company is also highly regarded in Clutch. One of its client reviews on the platform says, “We most appreciated their prompt replies and their problem-solving abilities.” ~ CEO, Bioenx SRL.

Mobilunity BPO’s main headquarters is located in:

vulytsia Dmytrivska, 92-94, Shevchenkivskyi District, Kyiv City 01135, UA

Further, you may virtually reach out the company through the following contact information:

Website https://www.mobilunity-bpo.com

LinkedIn https://www.linkedin.com/company/mobilunity

Facebook N/A

In addition, you may email them at sales@mobilunity-bpo.com or call +380 73 425 6673.

https://www.glassdoor.com/Reviews/Mobilunity-Reviews-E1949347.htm

https://clutch.co/profile/mobilunity#reviews