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CAT Technologies

3.1/5 • Glassdoor rating

Overview

Somos el Contact Center líder en la gestión omnicanal, Customer Experience y Business Process Outsourcing.

Contamos con centros de operaciones en Buenos Aires, La Punta (San Luis), también oficinas comerciales en Miami y Madrid.
Nuestros clientes son empresas de primera línea en las áreas de Entretenimiento, Banca y Servicios Financieros, Telecomunicaciones, Utilities y otras; a las que les brindamos servicios de contacto multicanal de Atención al Cliente (SAC), Telemarketing, Social Media, Cobranzas, Fulfillment, Contención y Recupero y otros, generando y gestionando millones de contactos por mes.

Headquarters

-

Public or Private

private

Seats or staff

100-249

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Javier Serafini, CEO

Year Founded

2007

Countries of fulfillment

-

Sectors

-

Contact information

54 11 4132-2200

https://www.cat-technologies.com


About CAT Technologies: Review and comparison

CAT Technologies is one of the leading providers of customer service solutions and business process outsourcing (BPO). The organization aims to provide customized, positive experiences to businesses and customers. CAT is located in Buenos Aires, Argentina, and also maintains its operations in that city. 

CAT partners with major multinational corporations and brands, including Microsoft, Xdroid, wolkvox, AmChan, botmaker, API Cloud, Nosis, and more. The company has over 3000 employees dedicated to BPO and CX in three operation centers. The company has facilitated over 11 million transactions worldwide.

CAT Technologies Outsourcing

CAT is headquartered in Argentina and maintains its operations in that country. To that end, CAT does not currently hire individuals outside of Argentina. However, the company maintains a small sales office in Miami. 

The company prides itself on a cohesive and robust office culture, and CAT aims to improve outcomes for all involved in customer service and software development. CAT is proud to rely on its local operations centers, which maintain an ethical work environment for thousands of people.

CAT has partnered with companies worldwide in entertainment, telecommunications, utilities, banking, and more, managing millions of contacts per month.

CAT Technologies’s BPO services and pricings

CAT offers several services across BPO, customer engagement, AI, and more. Their service offerings include:

  • Telemarketing capabilities
  • Customer service operations 
  • Tele-collections 
  • Back office functionalities 
  • Omnichannel customer engagement
  • Digital marketing services 
  • Data analytics

Because CAT aims to provide comprehensive solutions to industry needs, you can count on this company to provide solutions to most of your business needs.

CAT Technologies Pricing 

Because CAT offers customized BPO services, you’ll need to contact the company using the contact form to learn more about its pricing structures.

How CAT Technologies outshines its competition

CAT distinguishes itself from its competitors by maintaining its executive offices and operations in the exact location. This minimizes the possibility of unethical business models and ensures fair distribution of wealth.

The company prides itself on maintaining a relatively intimate work environment and client relationships while managing millions of clients simultaneously. 

CAT provides professional and personable services on a global scale. The organization provides omnichannel, fully responsive customer service options for industries in different sectors.

Key executives

A small team of executives, including the subsequent, runs CAT.

  • Javier Serafini (CEO): As the CEO of CAT, Javier Sarafini aims to manage the organization with transparency and ethics in mind. He has been at the helm of CAT for over 20 years and was previously the vice president of the ACC in Argentina. 
  • Ignacio Calandra (General Director): Ignacio Calandra is the General Director at CAT, where he has been serving clients for over eight years. He was previously the Controller at CAT.

CAT Technologies reviews and comparisons

CAT has a 3.5 out of 5 stars on GlassDoor, where reviews maintain that it is an excellent place to work with efficient operations and clear organizational structures.

Employees have also praised CAT’s supportive work culture, opportunities for growth and learning, and competitive compensation and benefits packages. 

CAT Technologies’s contact information

CAT Technologies’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 54 11 4132-2200.

CAT Technologies news, podcast & articles

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