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Callbox Australia

3.6/5 • Glassdoor rating

Overview

Callbox Australia is a B2B lead generation and sales outsourcing company serving businesses across Australia and New Zealand. It provides appointment setting, telemarketing, SDR outsourcing, and multi-channel lead generation services.

Callbox Australia is part of the global Callbox group, which was founded in Los Angeles in 2004. Its Australian operations were established in 2008. The group reports more than 700 team members, 10,000+ campaigns completed, and 6.5 million+ business contacts across its global database.

What Callbox Australia offers its clients

Callbox Australia provides outsourced sales and lead generation services for businesses looking to build qualified pipelines and generate new business opportunities.

Appointment Setting – Qualified B2B meeting generation for sales teams.

B2B Telemarketing & SDR Outsourcing – Outsourced sales development and prospecting support.

Multi-Channel Lead Generation – Prospect outreach across phone, email, social media, and other channels.

Client Acquisition & Sales Outsourcing – Sales support covering prospecting and business development activities.

Event Marketing – Lead generation and appointment-setting campaigns connected to industry events.

How Callbox Australia outshines the competition

Callbox Australia stands out through its long-standing ANZ presence, specialized B2B sales focus, and access to the resources of the wider Callbox group.

Established ANZ presence. Has operated in Australia since 2008, giving it more than 15 years of experience in the local market.

Global delivery scale. Operates as part of a global group with 700+ team members, 6.5 million+ business contacts, and campaigns across more than 50 markets.

B2B sales specialization. Focuses specifically on lead generation, appointment setting, telemarketing, and sales development rather than general customer support.

Multi-channel outreach. Uses phone, email, social media, and other digital channels to reach prospects through multiple touchpoints.

Documented campaign experience. Reports more than 1,200 campaigns completed in Australia and over 10,000 campaigns globally.

Callbox Australia company structure

Callbox Australia is the Australian and New Zealand arm of the privately held Callbox group. Its Australian operations are based in Ultimo, New South Wales, with coverage across Sydney, Melbourne, Brisbane, and Perth.

The global Callbox group was founded in 2004 by Rom Agustin, who serves as Founder and CEO. The group operates across multiple international locations, including the United States, Australia, New Zealand, the United Kingdom, Singapore, and Malaysia.

Sample highlight service offering of Callbox Australia

B2B Appointment Setting

Callbox Australia helps businesses generate qualified sales meetings by identifying and contacting prospective customers on behalf of their sales teams. Campaigns can use phone, email, social media, and other channels to engage prospects and schedule meetings with relevant decision-makers.

Headquarters

Shop 3/1/3 Larkin St, Camperdown NSW 2050, Australia, 2050, Camperdown, NSW, Australia

Public or Private

private

Seats or staff

1-49

Revenue

$25 mil. - $50 mil.

Industries
  • Healthcare
  • Logistics
  • Manufacturing
  • Software Tech/IT

Details

Executive

Rom Agustin

Year Founded

2004

Countries of fulfillment
  • Australia
  • New Zealand
Sectors

-

Contact information

+61 2-9037-2248

https://www.callboxinc.com.au

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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