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Overview
Headquarters
-
Public or Private
private
Seats or staff
1-49
Revenue
$1 mil. - $5 mil.
Industries
-
Details
Executive
Ali Qizilbash, Project Manager
Year Founded
2015
Countries of fulfillment
-
Sectors
-
About Call Box: Review and comparison
Headquartered in Islamabad, Call Box BPO is a business process outsourcing (BPO) company that specializes in various daily operations for clients. One of their top offerings is in outbound call center services and sales. Founded in 2015, the firm has worked alongside clients to streamline operations since day one.
While Call Box BPO has only been in operation since 2015, the founders come to the field with over 16 years of experience in call center operations. Therefore, their expertise in the area lends itself to the company’s success.
With only 50 employees currently on their staff roster, Call Box BPO is considered a small-sized operation in the outsourcing industry. However, the small staff allows for a more intimate and one-on-one experience between the firm and its clients.
Call Box Outsourcing
When hiring call center staff directly into a company, turnover is very high. Adding to that, the global staffing shortage and the need for outsourcing are even more significant than in recent years. Call Box BPO provides the necessary outsourcing services that companies worldwide are in dire need of currently.
In addition to having many years of expertise in the outsourcing industry, Call Box BPO is ISO 9001 certified and abides by strict confidentiality rules when working for and on behalf of one of the companies they serve.
Call Box’s BPO services and pricings
The primary focus of Call Box BPO is the outbound calls and sales. However, they provide many additional services to meet the needs of their clients best.
- Outbound sales
- Direct sales
- Call marketing
- Customer call center operation
- Customer support
- Information technology assistant
- Network engineering
- Customer experience management
- Data entry
- Lead generation
- Appointment setting
- Corporate branding
- Corporate identity
Call Box BPO’s pricing
Due to the custom approach to services that Call Box BPO provides, it isn’t possible to display generic packaging and pricing guidelines on the company website. The company recommends that those interested in learning more about the firm’s services reach out to a sales representative for a custom quote.
How Call Box outshines its competition
With 24/7 availability and strict confidentiality rules within the organization, Call Box BPO offers a higher level of service than other outsourcing companies in the industry. The firm’s mission statement speaks to helping the companies and clients they partner with to have long-lasting and substantial improvement all around.
Key executives
Ali Qizilbash (Project Manager)
Ali Qizilbash has been with Call Box BPO since May 2013, before they organized into their official outsourcing company. He has always fulfilled the role of Project Manager in his employment at the firm.
Muneeb Ahmed (Technical Support Specialist)
Muneeb Ahmed has been with the firm since December 2020. Muneeb currently occupies the role of Technical Support Specialist within the company.
Call Box reviews and comparisons
As one of the few options for outsourcing services within Pakistan, Call Box BPO has earned a name for itself with its high level of expertise and professionalism. Prospective clients can compare the firm to organizations like VIPdesk Connect, Outsource Consultants, and The Office Gurus.
Call Box’s contact information
Call Box’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.callboxbpo.com
LinkedIn N/A
In addition, you may email them at [email protected] or call 92-346-543-5133.
References
https://www.glassdoor.com/Overview/Working-at-Call-Box-BPO-EI_IE4302916.11,23.htm
Independent
