Bottomline Assist

Bottomline Assist Ltd is a next-generation Business Process Outsourcing (BPO) company connecting international businesses with Africa’s top 1% remote talent. We help individuals, startups, and enterprises save up to 90% on labor costs by outsourcing tasks to elite, English-speaking professionals across customer support, virtual assistance, IT, design, content, data entry, and more — all while maintaining global standards of quality and reliability.

Whether you’re looking to hire one highly skilled assistant or build a fully managed offshore team, we offer 24/7 availability, dedicated QA, and flexible hiring models that fit your exact needs. We are 55% more affordable than other outsourcing firms, and you can get started in under 24 hours. Let us handle the backend — so you can focus on growth.

What Bottomline Assist offers its clients

Bottomline Assist Ltd is a next-generation Business Process Outsourcing (BPO) company connecting international businesses with Africa’s top 1% remote talent. We help individuals, startups, and enterprises save up to 90% on labor costs by outsourcing tasks to elite, English-speaking professionals across customer support, virtual assistance, IT, design, content, data entry, and more — all while maintaining global standards of quality and reliability.

Whether you're looking to hire one highly skilled assistant or build a fully managed offshore team, we offer 24/7 availability, dedicated QA, and flexible hiring models that fit your exact needs. We are 55% more affordable than other outsourcing firms, and you can get started in under 24 hours. Let us handle the backend — so you can focus on growth.

How Bottomline Assist outshines the competition

At Bottomline Assist, we offer clients a unique combination of affordability, flexibility, and top-tier talent that’s hard to match:

Unbeatable Cost Savings: Save up to 90% compared to local hires and 55% compared to other BPOs in India and the Philippines — without compromising on quality.

Top 1% African Talent: Our team consists of the top-performing, English-speaking professionals rigorously vetted for skill, reliability, and cultural fit. Only the best make it through.

Flexible Hiring Models: Whether you want to hire one VA, build a custom team, or outsource a department, we offer both self-managed and fully-managed solutions — on your terms.

24/7 Global Coverage: We support any shift, any timezone, any day, including weekends and holidays, so you're never offline.

Built-In Quality Assurance: Every client gets a dedicated QA manager, performance tracking, and free SOPs built to match your workflows — at no extra cost.

Speed & Scalability: Get started in under 24 hours. Scale up or down anytime. Swap team members at no cost.

What makes Bottomline Assist truly different is that we don’t just provide talent — we provide ready-to-perform teams with built-in systems to help you grow faster, leaner, and smarter.

Bottomline Assist company structure

Bottomline Assist Ltd is a privately held company co-founded by a team of African entrepreneurs with backgrounds in operations, HR, and global outsourcing. The ownership is fully private, with no external investors, allowing us to stay agile, client-focused, and committed to delivering cost-effective, high-quality BPO services. Our leadership directly oversees strategy, talent vetting, and client success — ensuring accountability and excellence at every level.

Sample highlight service offering of Bottomline Assist

For example, Hire a full-time Customer Support agent trained to deliver top-tier service via chat, email, or phone — all for just $400/month.

Includes:

160 hours/month (Any shift, 24/7 coverage, weekends)
English-speaking, culturally aligned professional
Trained in Zendesk, Intercom, Gorgias & more
Built-in QA Manager + weekly performance reports
Free backup coverage for holidays & leave
Start in under 24 hours

Save up to $35,000/year vs in-house U.S. hires
Replace or scale anytime