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Bottomline Assist

Overview

Bottomline Assist Ltd is a next-generation Business Process Outsourcing (BPO) company connecting international businesses with Africa’s top 1% remote talent. We help individuals, startups, and enterprises save up to 90% on labor costs by outsourcing tasks to elite, English-speaking professionals across customer support, virtual assistance, IT, design, content, data entry, and more — all while maintaining global standards of quality and reliability.

Whether you’re looking to hire one highly skilled assistant or build a fully managed offshore team, we offer 24/7 availability, dedicated QA, and flexible hiring models that fit your exact needs. We are 55% more affordable than other outsourcing firms, and you can get started in under 24 hours. Let us handle the backend — so you can focus on growth.

What Bottomline Assist offers its clients

Bottomline Assist Ltd is a next-generation Business Process Outsourcing (BPO) company connecting international businesses with Africa’s top 1% remote talent. We help individuals, startups, and enterprises save up to 90% on labor costs by outsourcing tasks to elite, English-speaking professionals across customer support, virtual assistance, IT, design, content, data entry, and more — all while maintaining global standards of quality and reliability.

Whether you're looking to hire one highly skilled assistant or build a fully managed offshore team, we offer 24/7 availability, dedicated QA, and flexible hiring models that fit your exact needs. We are 55% more affordable than other outsourcing firms, and you can get started in under 24 hours. Let us handle the backend — so you can focus on growth.

How Bottomline Assist outshines the competition

At Bottomline Assist, we offer clients a unique combination of affordability, flexibility, and top-tier talent that’s hard to match:

Unbeatable Cost Savings: Save up to 90% compared to local hires and 55% compared to other BPOs in India and the Philippines — without compromising on quality.

Top 1% African Talent: Our team consists of the top-performing, English-speaking professionals rigorously vetted for skill, reliability, and cultural fit. Only the best make it through.

Flexible Hiring Models: Whether you want to hire one VA, build a custom team, or outsource a department, we offer both self-managed and fully-managed solutions — on your terms.

24/7 Global Coverage: We support any shift, any timezone, any day, including weekends and holidays, so you're never offline.

Built-In Quality Assurance: Every client gets a dedicated QA manager, performance tracking, and free SOPs built to match your workflows — at no extra cost.

Speed & Scalability: Get started in under 24 hours. Scale up or down anytime. Swap team members at no cost.

What makes Bottomline Assist truly different is that we don’t just provide talent — we provide ready-to-perform teams with built-in systems to help you grow faster, leaner, and smarter.

Bottomline Assist company structure

Bottomline Assist Ltd is a privately held company co-founded by a team of African entrepreneurs with backgrounds in operations, HR, and global outsourcing. The ownership is fully private, with no external investors, allowing us to stay agile, client-focused, and committed to delivering cost-effective, high-quality BPO services. Our leadership directly oversees strategy, talent vetting, and client success — ensuring accountability and excellence at every level.

Sample highlight service offering of Bottomline Assist

For example, Hire a full-time Customer Support agent trained to deliver top-tier service via chat, email, or phone — all for just $400/month.

Includes:

160 hours/month (Any shift, 24/7 coverage, weekends)
English-speaking, culturally aligned professional
Trained in Zendesk, Intercom, Gorgias & more
Built-in QA Manager + weekly performance reports
Free backup coverage for holidays & leave
Start in under 24 hours

Save up to $35,000/year vs in-house U.S. hires
Replace or scale anytime

Headquarters

37, Anthony Oti Street, 102213, Lagos

Public or Private

private

Seats or staff

500-999

Revenue

$500,000-$750,000

Industries

-


Details

Executive

Francis Adelore

Year Founded

06/03/2023

Countries of fulfillment
  • Egypt
  • Kenya
  • Nigeria
  • South Africa
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Telecommunications
Contact information

+2349021285313

https://bottomlineassist.com/


About Bottomline Assist: Review and comparison

Bottomline Assist is a premium Business Process Outsourcing (BPO) company that helps individuals and businesses scale efficiently by connecting them with Africa’s top 1% of talent. 

Founded by African entrepreneurs with deep expertise in operations, HR, and global outsourcing, the company delivers cost-effective support without compromising on quality. Clients can save up to 90% compared to traditional hiring models and 55% compared to other outsourcing providers.

From early-stage startups to global enterprises, Bottomline Assist builds high-performing offshore teams that integrate smoothly into existing operations. Its flexible, on-demand support allows businesses to reduce overhead, boost productivity, and stay competitive.

Bottomline Assist is privately owned and operated, remaining agile and fully focused on client needs. With no outside investors, the leadership team takes direct responsibility for strategy, talent selection, and service delivery. 

This hands-on approach drives consistent results and long-term value for every client.

Bottomline Assist Outsourcing

Bottomline Assist connects clients with Africa’s top talent, as it also helps them significantly reduce hiring costs while maintaining high standards of quality and performance.

This leading BPO is trusted by clients in the US, UK, Canada, Australia, UAE, Germany, the Netherlands, and more. Thus, catering to growing firms in over 15 countries across North America, Europe, the Middle East, and Oceania.

Bottomline Assist supports companies in the Tech & SaaS, E-commerce & Retail, Fintech & Web3, Education, Consulting & Coaching sectors, and also, personal projects.

Bottomline Assist’s BPO services and pricings

Bottomline Assist’s specialized services are as follows: 

  • Executive Assistants (EAs)
  • Virtual Assistants (VAs and PAs)
  • Customer Support (i.e., chat, email, and phone)
  • IT and Software Developmen
  • Content Writing and Copywriting 
  • Digital Marketing (SEO, PPC, and email)
  • Graphic Design, Brand Identity, and Video Editing 
  • HR, Recruitment, and QA Support 
  • Data Entry and Internet Search 
  • Back Office and Admin Support 
  • Custom One-time Tasks

Bottomline Assist’s pricing 

Bottomline Assist offers transparent, flexible pricing designed to suit businesses of all sizes. Clients can contact Bottomline Assist directly through the website to discuss their needs and receive a tailored quote.

How Bottomline Assist outshines its competition

Bottomline Assist leads the virtual assistant space by combining premium support with unbeatable value. 

Here’s how it stands out:

  • Save Up to 90% on Labor Costs Traditional executive assistants in the U.S. average $3,000/month. Bottomline Assist delivers elite support for about $400/month—saving businesses over $31,000 per hire each year. 
  • Over 55% More Affordable Than Other BPOs – While outsourcing to India or the Philippines typically runs $850–$1,200/month, Bottomline Assist offers the same caliber of talent at a fraction of the cost. 
  • 24/7 Availability Across All Time Zones – Need support on weekends or night shifts? Bottomline Assist operates round-the-clock, so your business stays covered no matter the time or day. 
  • Elite Talent, Global Standards – Only the top 1% of applicants make the cut. Each assistant is highly educated, fluent in English, and trained to meet global business expectations. 
  • Built to Scale with Zero Hassle Easily adjust your team’s hours, shift coverage, or size—without extra fees or red tape. 
  • We Run the Backend With performance tracking, SOPs, and seamless integration, Bottomline Assist lets you focus on scaling, not managing operations.

Key executives

Bottomline Assist’s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

Bottomline Assist reviews and comparisons

Bottomline Assist is an innovative BPO solutions provider in Africa. 

While we currently do not have any reviews for Bottomline Assist, we would suggest a comparison of the firm to other BPO providers in Africa, as well as other firms located in the US.

Bottomline Assist’s contact information

Bottomline Assist’s main headquarters is located in:

37, Anthony Oti Street, 102213, Lagos

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +2349021285313.

Bottomline Assist news, podcast & articles

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Bottomline Assist videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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