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Booth

3.8/5 • Glassdoor rating

Overview

Booth (formerly Booth & Partners) is a certified B Corporation and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.

What Booth offers its clients

1. Talent Solutions
Build your team in the Philippines or Colombia without the complexity of setting up a local entity. Our co-managed model gives you full control over your culture, team structure, and daily output. We handle the heavy lifting of recruitment, payroll, and local labor laws. You get direct access to global talent while we manage the compliance risks. It is a simple way to scale your headcount while keeping your standards intact.

2. Managed Solutions
Focus on your high-level strategy and let us handle the operations. This end-to-end service is for leaders who want to offload specific business functions entirely. We take full responsibility for recruitment, daily management, and performance KPIs. Our team ensures your processes run smoothly on the ground so you can reclaim your time. We deliver the results you need without the administrative burden.

3. Workspace Solutions
Work from professional, high-performance environments designed for focus and collaboration. We provide flexible, plug-and-play office spaces in premium business hubs across Manila and Cebu. Each space is fully furnished and ready for your team to move in. Whether you need a private office or a collaborative hub, our workspaces support healthy work habits and long-term stability. Scale your physical footprint as quickly as your team grows.

How Booth outshines the competition

"Booth stands apart in outsourcing by putting people and purpose at the heart of global growth. We help companies scale confidently, combining ethical, values-driven practices with high-performing international teams. With talent hubs in the Philippines and Colombia and hiring capabilities across 120+ countries, we make global expansion seamless—without compromising culture, quality, or ethics.

Unlike typical BPO providers focused on cost alone, we prioritize long-term retention, keeping 9 out of 10 employees—well above the industry standard of 50–60%. Our approach blends strategic recruitment, expert support, and a human-first mindset, ensuring teams thrive as businesses grow. As a certified B Corporation, Booth proves efficiency doesn’t have to come at the expense of impact. Clients choose us because we deliver performance with purpose—helping companies scale responsibly, sustainably, and successfully."

Booth company structure

Booth (formerly Booth & Partners) began in 2013 to help global companies build full-time remote teams in the Philippines and Colombia. We connect you with talent that meets your standards and stays for the long term. Our teams act as an extension of your own. We design every process to support high engagement and clear results.

As a B Corp, we prioritize people and ethics in every partnership. We work to help you scale with intention.

Sample highlight service offering of Booth

Our core service and staffing role functions encompass:

- Accounting & Finance
- Administrative & Back Office Support
- Bilingual Support
- Business Analytics
- Design & Creatives
- Digital Customer Experience
- Digital Marketing
- IT Services & Technology Consulting

Leveraging years of industry expertise, we provide reliable support to businesses of all sizes, empowering them to thrive in today's competitive landscape.

Headquarters

Makati

Public or Private

private

Seats or staff

1800+

Revenue

$40 mil.

Industries
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Carmen Booth

Year Founded

08/01/2013

Countries of fulfillment
  • Colombia
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • IT Services and IT Consulting
  • Office Leasing
  • Outsourcing Consultancy
  • Retail
  • Software & Application Development
Contact information

+63 2 8529 4491

partnerships@hirebooth.com

https://hirebooth.com


About Booth: Review and comparison

Booth & Partners started in 2013 as an international provider of staffing solutions. Their client locations include the United States, Canada, Australia, United Kingdom, and Singapore.

Whether it’s support staff or fully-managed services, Booth & Partners offers a range of professional services.

Booth Outsourcing

With multiple offices all over Metro Manila and Cebu, Booth & Partners employs around 1,700 staff. Their core values promote a culture of People, Planet, and Prosperity to beat the status quo and the pursuit of collaborative innovation.

Outsourcing to the Philippines offers clients a variety of benefits. The Philippines has a 92% literacy rate, which creates greater access to a talented workforce. 

In addition, Filipino and English are both spoken by a population majority. Booth and Partners stimulate business practices that impress their clients with potential 60% cost savings and an 80% employee retention rate.

Booth’s BPO services and pricings

Booth & Partners’ services include Managed Services (full-service, Staff Leasing Services (co-managed)) and Employer of Record Services, including:

  • Back Office Support
  • Customer Support
  • HR Support
  • Information and Communication Technologies
  • Insurance Support
  • Marketing
  • Payroll
  • Software Development
  • Staffing
  • System and Network Administration

Booth & Partners’ three services branches allow their clients to choose how much they want to manage. For example, with Staff Leasing and Employer of Record services, Booth & Partners provides solutions, but their clients maintain control. 

With Managed Services, Booth & Partners make decisions about the nitty-gritty so that their clients can focus on the business that matters most.

Booth & Partners’ pricing

Pricing for Booth & Partners will depend on the service type and features chosen. Contact them personally to find out more. 

How Booth outshines its competition

Booth & Partners promises high-quality results that reduce operating costs and improve productivity. Their focus is building teams for small and medium businesses. 

Booth & Partners outshines the competition with a commitment to their clients and partners. As a result, they’ve cultivated a reputation of trust and dedicated staff.

With an emphasis on both heart and hustle, Booth & Partners ensure open communication. In addition, their services focus on acquiring high-quality talent that creates workplace efficiency, allowing clients to grow their business.

Key executives

Carmen Booth (Co-founder)

Carmen Booth has a long history of managerial positions, including roles at financial institutions and hotels, which fostered the company’s commitment to customer service.

With Booth & Partners, Carmen Booth promotes game-changing thinking and flexibility to improve their clients’ business operations.

Jamie Booth (Co-Founder)

Before co-founding Booth & Partners, Jamie Booth pursued various roles in finance and business. As managing director, Jamie Booth aims to bring flexibility, fun, and productivity to all services provided by Booth & Partners.

Michelle Malonzo (Chief of Staff)

Michelle Malonzo joined Booth & Partners at its inception. She brings over 15 years of experience in Call Center and Business Process Outsourcing (BPO) industries and more than ten years of experience managing operations.

Suselle Mueller (Country Lead, Colombia)

Suselle Mueller joined Booth & Partners in 2022, gearing up our operations in Latin America. She brings extensive experience in People Management, Sales, Marketing, Budget Planning, and Business Development.

Her knowledge of Latin American culture and experience with multicultural teams will greatly benefit our operations in Colombia.

Booth reviews and comparisons

Booth & Partners’s Clutch profile has an average rating of 5.0/5 stars. A certain review uploaded on the website reported that they are “exceptionally fast learners who love feedback and achieve great results.” Their professional customer support services and customized solutions allowed them to to match the client’s needs perfectly.

Further, their website showcases case studies presenting their partnerships with client companies. Praise from clients of Booth & Partners includes increased customer satisfaction scores and improved productivity.

Additionally, Booth & Partners achieved improved hiring requirements for acquiring lasting talent.

Booth’s contact information

Booth’s main headquarters is located in:

Makati

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at partnerships@hirebooth.com or call +63 2 8529 4491.

References

Booth news, podcast & articles

Booth videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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