About Boomerang Marketing Solutions: Review and comparison
Boomerang Marketing Solutions, also known as Boomerang SA, is a specialist business process outsourcing (BPO) destination. It focuses primarily on contact centers and authorized financial services and offers a multichannel platform and tailored BPO solutions to help businesses deliver exceptional customer experience.
Operating at the heart of Cape Town, South Africa, Boomerang Marketing Solutions has been servicing domestic and international clients since its founding in 2005. In its over 15 years of operations, the company has earned a reputation as one of the best homegrown operators in South Africa.
Boomerang Marketing Solutions boasts top-notch infrastructure, excellent connectivity, and a robust financial services environment. It utilizes Alpha CRM to give clients data insights, reporting, and better customization.
Boomerang Marketing Solutions Outsourcing
Boomerang Marketing Solutions’ headquarters are in Cape Town, South Africa. It also has operations in Sydney, Australia.
The company caters to various industries, from e-commerce and insurance to technology firms and entertainment. It aims to help businesses increase sales and achieve quality performance through outsourced solutions.
Boomerang Marketing Solutions’s BPO services and pricings
Boomerang Marketing Solutions offer tailored services to its clients from various industries.
Below is a list of the company’s services and the sectors they cater to:
- Customer experience (CX) services
- Multichannel inbound and outbound contact center
- B2B marketing and sales
- Customer sales and retention
- Loyalty and membership programs
- Policy and membership administration
- Human resources outsourcing (HRO)
- Business process outsourcing
- Quality management and compliance
- Trade show organizers
- Technology firms
- Subscription services
- Travel leisure and hotels
Aside from its BPO services, Boomerang Marketing Solutions is also an authorized financial services provider. The company has a license to sell short-term and long-term insurance products.
Boomerang Marketing Solutions pricing
Clients can get free price quotes from the company through its website.
How Boomerang Marketing Solutions outshines its competition
Boomerang Marketing Solutions offers tailored services delivered by English-first-language agents. The company touts highly competitive price points that bring real value to its clients.
It also boasts having better quality than traditional outsourcing destinations like India and the Philippines.
Robert Joubert (CEO and Founder)
Known to his team as Joe, Robert started as a Telemarketer in 1992. He quickly climbed up the ranks, becoming a Sales Campaign Manager and helping implement contact center solutions for some of South Africa’s leading brands.
Paul Oosthuizen (COO)
Paul acted as Boomerang Marketing Solutions’ fractional CFO prior to his position as COO. He has also served as a Principal Consultant for another South African company before joining Boomerang Marketing Solutions.
Boomerang Marketing Solutions reviews and comparisons
Boomerang SA is described in the company review website Glassdoor as “very good in their training” and having a “good working environment.” It currently has a five-star rating on the website.
The company complies with South Africa’s Protection of Personal Information Act (POPI) and the UK’s General Data Protection Regulation (GPDR). It is also PCI-compliant and has an ISO2017 certification.
Boomerang Marketing Solutions’s contact information
Boomerang Marketing Solutions’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 27 (0) 21 673 8100.