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Bill Gosling Outsourcing

3.2/5 • Glassdoor rating

Overview

Bill Gosling have the technology and resources to help business provide better customer service. They help you to create your brand’s strategy for providing great customer communication experiences.

Headquarters

-

Public or Private

private

Seats or staff

5000-9999

Revenue

$1 bil. - $5 bil.

Industries

-


Details

Executive

David A Rae, CEO

Year Founded

1955

Countries of fulfillment

-

Sectors

-

Contact information

1 844-200-2467

https://www.billgosling.com


About Bill Gosling Outsourcing: Review and comparison

Originally known as “Allied International Credit,” Bill Gosling Outsourcing has been in the business of helping companies with account receivable management, customer care, and other business solutions since 1955.

After 60 years in business, the company took on its new name: “Bill,” as in a bird’s beak, and “Gosling,” as in a young goose. The new name was inspired by the story “The Gift of the Goose” from Gung Ho, which Bill Gosling Outsourcing identifies as one of its inspirations.

Bill Gosling Outsourcing Outsourcing

Headquartered in Newmarket, Ontario, Bill Gosling Outsourcing boasts ten offices in five countries worldwide. With 66 years in the business and over 2,700 production seats, Bill Gosling Outsourcing provides live agent support, contact center technology, professional services, and business-to-business collections for companies of various sizes.

Bill Gosling Outsourcing specializes in working closely with its client companies to design business solution packages tailored to each client’s specific needs and resources.

Bill Gosling Outsourcing’s BPO services and pricings

Bill Gosling Outsourcing offers the following services:

Live Agent Support

  • Account Receivables Management
  • Customer Care
  • Customer and Sales Acquisition

Contact Center Technology

  • Self Serve IVR
  • Live Chat
  • Email
  • SMS
  • CRM
  • Contract Management

Professional Services

  • Workforce Management
  • Training Services
  • The Flight Plan™
  • Solutions Architect

Business-to-business Collections

  • Unpaid Invoices
  • Outstanding Debts

Bill Gosling Outsourcing’s pricing

Bill Gosling Outsourcing offers three service bundles so that clients can choose the package that works best for their specific needs.

The Foundation bundle pairs live agent support with one service. The Growth bundle also pairs live agent support with one service but includes more services from which to choose. The Platform bundle pairs live agent support with two to three services.

Each bundle is priced differently, allowing clients to choose the bundle that best fits their budgets. For further information on bundle pricing, contact Bill Gosling Outsourcing.

How Bill Gosling Outsourcing outshines its competition

Bill Gosling Outsourcing adheres to the following guiding principles in providing its services:

  • Never satisfied – The team at Bill Gosling Outsourcing insists on winning and refuses to settle for less than complete victory for each client.
  • Able to grow, eager – The Bill Gosling Outsourcing team craves constant learning and innovation.
  • Making others better – Bill Gosling Outsourcing’s focus is on improving the operations of its clients.
  • Creativity and innovation – Bill Gosling Outsourcing insists on finding new, creative ways to address clients’ needs.
  • Fun, energetic – The team at Bill Gosling Outsourcing prides itself on celebrating its clients’ wins while setting them up for future success in the process.

Key executives

David A. Rae (CEO)

David A. Rae has worked at Bill Gosling Outsourcing since 1983. Before that, he was an oil rig worker. He has studied Economics & Business (BA) at the University of Western Ontario.

Bill Gosling Outsourcing reviews and comparisons

Bill Gosling Outsourcing receives an A+ rating from the Better Business Bureau. Their website also displays a series of white papers and case studies examining the effectiveness and benefits of the services they offer.

Bill Gosling Outsourcing’s contact information

Bill Gosling Outsourcing’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 844-200-2467.

References

https://www.glassdoor.com/Overview/Working-at-Bill-Gosling-Outsourcing-EI_IE1276294.11,35.htm

https://www.crunchbase.com/organization/bill-gosling-outsourcing

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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