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Ascent Business Solutions

5.0/5 • Glassdoor rating

Overview

Ascent Business Solutions is a trusted partner in business process outsourcing and digital transformation, offering comprehensive services across finance and accounting, supply chain, human resources, anti-money laundering (AML), customer service, and digital marketing. With a global footprint across eight countries and a skilled workforce of over 700 professionals, Ascent enables clients to achieve operational excellence through the use of artificial intelligence (AI), advanced analytics, and intelligent automation. Our solutions are designed to streamline complex processes, enhance compliance, and improve decision-making in real time. Originally developed under Accenture’s leadership over a decade, Ascent became an independent entity in March 2024, continuing its legacy of high-performance delivery and innovation.

What Ascent Business Solutions offers its clients

Partnering with Ascent offers measurable advantages for businesses seeking greater accuracy, cost efficiency, operational resilience, and scalability through digital transformation. With a proven track record of delivering over $7 million in P&L impact within just 24 months, Ascent drives value through intelligent automation, process redesign, and data-driven decision-making. Finance operations benefit from 30–50% cycle time reductions, powered by automation tools that enhance data accuracy and minimize fraud risk. Through the deployment of 75 robotic process automations across 35 core processes, clients see a 20–25% increase in capacity, supported by over 500 analytic solutions. Ascent also enables over 95% source standardization using real-time, cloud-based dashboards that enhance executive visibility and control. Financial processes are digitized end-to-end with built-in compliance, while bots ensure 99.7% uptime, delivering consistent reliability and scale across global operations.

How Ascent Business Solutions outshines the competition

Ascent distinguishes itself in the global business services landscape through a compelling blend of operational excellence, cost advantage, and strategic geographic positioning. Our ability to deliver world-class digital and operational transformation services is further amplified by our unique setup in Sri Lanka, enabling us to offer unmatched value to clients.

1. Strategic Advantage of Being Based in Sri Lanka
Cost Efficiency – 25% Cheaper than India:
Sri Lanka offers significantly lower operational costs compared to traditional outsourcing hubs like India. On average, our services are 25% more cost-effective, without compromising on quality, productivity, or talent.

Highly Skilled Workforce:
Sri Lanka boasts a growing pool of finance, IT, and business process professionals with strong English proficiency, global exposure, and experience in working with multinational companies.

Time Zone Synergy with Western Markets:
The GMT+5:30 time zone enables seamless collaboration with both European and Asia-Pacific clients, offering extended business hours and quicker turnaround.

Favorable Tax and Regulatory Environment:
Sri Lanka offers attractive tax incentives for IT and BPM service providers, including:

Tax holidays under the Board of Investment (BOI) agreements.

Zero or reduced corporate tax for export-oriented services.

Exemptions on VAT and duties for tech and IT infrastructure imports.

This allows Ascent to reinvest in innovation and offer highly competitive pricing to clients.

2. Digital Transformation Capability with Global Standards Proven Track Record:
With over $7 million in P&L impact delivered within 24 months, Ascent has driven tangible business outcomes through automation, process reengineering, and analytics.

End-to-End Process Expertise:
Ascent supports clients across Finance & Accounting (AP, AR, R2R, OTC), HR, Procurement, and Customer Service functions with a deep focus on automation, controls, and continuous improvement.

Innovation at Scale:
We deploy Robotic Process Automation (RPA), AI-driven insights, and cloud platforms to deliver 20–25% capacity uplift and 30–50% reduction in cycle times across key operations.

3. Tailored Engagement with High Flexibility Customizable Solutions:
Unlike larger firms with rigid models, Ascent provides flexible, scalable solutions designed around your specific business needs, maturity level, and technology stack.

Client-Centric Culture:
Our size and leadership engagement model allow us to build long-term partnerships with a proactive, transparent, and collaborative approach.

Ascent Business Solutions company structure

Ascent Business Solutions (Pvt) Ltd emerged as an independent entity in March 2024, following a decade-long period of development and operational excellence under the ownership of Accenture, a global professional services leader. During this time, Accenture played a pivotal role in shaping Ascent’s capabilities, best practices, and talent development. With the transition to independence, Ascent has continued to expand its global footprint across multiple industries and countries, offering advanced services in business process management, digital transformation, analytics, and automation. The company is now led by a seasoned leadership team, including Chairman and Executive Advisor Priyan Fernando, formerly of American Express, and CEO Vishwanath Pai, previously a Managing Director at Accenture India. While operating independently, Ascent maintains a strategic partnership with the Brandix Group, providing services to Brandix-associated clients as part of an extended ecosystem, thereby reinforcing its strong industry ties and delivery capabilities.

Sample highlight service offering of Ascent Business Solutions

Partnering with Ascent can offer tangible benefits for businesses seeking Improved accuracy, cost optimization, operational resilience, and scalability through digital transformation:

💰 $7M+ in P&L impact delivered within 24 months for clients through process transformation
🔄 30–50% cycle time reduction across finance operations through various automated tools to avoid frauds and provide error free information
📈 20–25% increase in capacity through 75 robotic process automations across 35 different processes and 500+ Analytic solutions
📊 95%+ source standardization with cloud-based dashboards for real-time decision-making
🌐 End-to-end digitization of Supply Chain, Branding, Human Resources and Financial processes with built-in compliance and visibility
🔒 99.7% uptime for bots and automated processes, ensuring reliability and scale

Headquarters

21 Temple Road, 11350, Jaela, Western

Public or Private

private

Seats or staff

2000

Revenue

$ 4.5M

Industries
  • Automotive
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Digital Marketing
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Manufacturing
  • Payroll
  • SaaS
  • Tech support
  • Transportation

Details

Executive

Vishwanath Pai

Year Founded

05/01/2024

Countries of fulfillment
  • Australia
  • Bangladesh
  • Hong kong
  • India
  • New Zealand
  • Portugal
  • Sri Lanka
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Back Office Support
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+94763037365

https://ascentsolutionz.com/


About Ascent Business Solutions: Review and comparison

Ascent Business Solutions is a cutting-edge business process management and transformation services company based in Colombo, Sri Lanka. With a strong presence in the industry for the past decade, Ascent boasts a team of skilled employees dedicated to driving intelligent and sustainable business solutions for clients.

One of the standout features of Ascent is their Ascent Sphere, a hub of cutting-edge tools like FinArmour, FinMatch, FinTracker, HR Optima, and ProcurePulse. This platform is designed to revolutionize workflow processes and enhance operational efficiencies.

With a relentless focus on innovation, expertise, and client-centric solutions, Ascent Business Solutions stands out as a leader in the realm of business process management and transformation services.

Ascent Business Solutions Outsourcing

Ascent Business Solutions adopts a comprehensive and strategic approach to outsourcing, focusing on delivering value and exceeding client expectations.

Ascent Business Solutions approaches outsourcing as a strategic partnership. It provides customized solutions, leveraging technology, emphasizing quality and compliance, and remaining committed to continuous improvement. 

This approach enables them to deliver exceptional value to their clients and establishes them as a trusted leader in the outsourcing landscape.

Ascent Business Solutions’s BPO services and pricings

Ascent Business Solutions focuses on the following service areas: 

Process transformation 

Ascent Business Solutions assists organizations in streamlining and optimizing their business processes. They focus on identifying inefficiencies, eliminating bottlenecks, and implementing improved workflows.

This service aims to enhance operational efficiency, reduce costs, and improve overall performance. They help companies to adapt to changing market conditions by making the internal process more efficient.

Robotic process automation

Ascent Business Solutions implements RPA solutions to automate repetitive and rule-based tasks. This technology allows businesses to automate processes such as data entry, report generation, and transaction processing.   

By automating these tasks, organizations can free up their employees to focus on more strategic and value-added activities.   

RPA also reduces the chance of human error.

Digitization

Ascent Business Solutions helps organizations digitize their operations, transitioning from paper-based to digital processes. 

This service focuses on improving operational efficiency by implementing digital solutions for document management, data storage, and workflow automation.   

Digitization aims to enhance accessibility, improve data accuracy, and reduce manual work.This also allows for better data analysis.

Advanced analytics

Ascent Business Solutions provides advanced analytics services to help organizations gain valuable insights from their data.   

They use data mining, machine learning, and statistical modeling to identify trends, patterns, and correlations.   

This service enables businesses to make data-driven decisions, improve forecasting, and optimize their operations.   

Ascent Business Solutions’s pricing

Ascent Business Solutions does not currently have publicly-available pricing plans. Those who are interested to partner are encouraged to message the company directly through its website, emails, and social media accounts. 

How Ascent Business Solutions outshines its competition

Ascent Business Solutions sets itself apart from the competition through its innovative technology solutions, depth of expertise, client-centric approach, strategic partnerships, commitment to continuous innovation, and proven track record of success. 

By embodying these core values and strengths, Ascent Business Solutions establishes itself as a frontrunner in the competitive landscape of business process management and transformation services.

Key executives

Shewanka Ekanayake (Director) 

Shewanka Ekanayake drives the company’s business direction forward with his vast experience in the fields of Global Business Services, Manufacturing, and Service. 

Vishwanath Pai (Chief Executive Officer)

As the CEO of Ascent Business Solutions, Vishwanath Pai brings his 22-year business experience to enable technology-driven transformations for small and medium-sized businesses.

Ascent Business Solutions reviews and comparisons

On Clutch, this review has only positive words for Ascent Business Solutions: “Everything was delivered on time, even through COVID period. [They] partnered as a business adviser [and] process expert whilst delivering high-quality, timely service.” –  COO of Operation Business Services, Apparel Manufacturing Co

Ascent Business Solutions’s contact information

Ascent Business Solutions’s main headquarters is located in:

21 Temple Road, 11350, Jaela, Western

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +94763037365.

References

https://clutch.co/profile/ascent-business-solutions

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Ascent Business Solutions videos & images

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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