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America’s Telephone Answering Service


As a small business with humble beginnings 25 years ago, I learned what it means to build a service one client at a time. Today – we continue to operate the same way.
While taking calls as a summer job at fourteen years old, I immediately found my calling of connecting and helping people. This has lasted a life-time and led to the founding of my business at the age of eighteen. Since then, we have served thousands of customers across the country with that same passion.

In the answering service industry, 95% of independently owned and operated ‘ma and pop’ shops have sold out to the large call center conglomerates. We are committed to remaining the premier service for discerning clients who prefer personal service and careful attention to detail. We combine ‘old fashion’ service with the latest tech to deliver all of the features of the ‘big boys’ with the quality of an owner-operated company.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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