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OutForce

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About

Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines.

Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees.

In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry.

OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model.

The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction.

OutForce office

Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices.

OutForce address

  • The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines
  • Level 12/65 York St, Sydney NSW 2000, Australia

What OutForce offers its clients

OutForce is an Australian-owned and managed BPO company that provides professional offshore staffing and facilities solutions in the Philippines for companies of all sizes looking to efficiently develop their offshore operations. Our focus is to help you achieve your business goals through seamless integration of offshore operations, enabling your business to scale affordably, and comfortably. Please note our value propositions;

Flexibility - Talent sourcing, facilities, and equipment customised to meet requirements - there is no “one size fits all approach”

Level of Control - You have direct access to your dedicated offshore staff and complete control of their workload, quality & productivity.

State of the Art Facilities - Simple plug & play setup designed to the highest standards, located in Class A commercial buildings specifically built for BPO.

Latest Technology - Outforce is a cloud based BPO using Cloud Hosted PABX, Cloud Contact Centre and Cloud Mail Systems, supported by a highly redundant fibre connection consisting of independent dual fibre services from separate carriers terminated by CISCO MERAKI networking equipment.

Transparency - Our monthly pricing structure is straightforward and does not have any hidden charges. We charge a fixed Monthly Service Fee, with Employee Costs passed on with no mark-up.

How OutForce outshines the competition

We provide full-time dedicated offshore staff within ANY sector where the job function or process of the staff can be performed remotely.

We promote the client's Philippines operations as an extension of their local office, and from Day 1, we encourage and facilitate the client's direct access to their dedicated offshore staff and the complete control of their workload, quality & productivity. You focus on the efficiency of your team, we take care of the rest.

OutForce company structure

We are a boutique BPO owned and managed by a group of successful Australian business owners who have been consumers of outsourcing services globally for 20 years. We saw an opportunity to leverage our knowledge & experience to provide a service that better suited the needs of companies looking for an outsourcing partner.

Sample highlight service offering of OutForce

NO Long Term Lock-in Contract, NO Recruitment Fee, NO Setup Fee

Headquarters

Ortigas Center 30 Meralco Avenue, The 30th Corporate Center, 7th Floor, Pasig, National Capital Region PH

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries
  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel

Highlights

Domain Authority

8

Site traffic

-

OA ranking

-

Glassdoor rating

NO RATING

CrunchBase ranking

-

Details

Executive

Joe Johnston, CEO

Year Founded

2018

Countries of fulfillment
  • Australia
  • New Zealand
  • Philippines
  • United States
Sectors
  • Build-Operate-Transfer
  • Customer Service
  • Full service BPO
  • Output-based
  • Seat Leasing BPO
Contact information

+61 2 8077 1150

https://www.outforce.com.ph/

Social media

-

About OutForce: Review and comparison

OutForce integrates human and digital assets in this modern age with global teams, the correct approach, and advanced technologies to empower the next generation of organizations. They offer tailored solutions for startups and small businesses all around the world. 

The firm provides its clients with cost-effective, custom-tailored, and efficient business solutions. They provide access to a professional workforce without having to expand your organization at a high cost. They also allow you to interview prospective members of your team so you can pick the best fit.

OutForce Outsourcing

OutForce was founded by a group of Australian entrepreneurs who have been offshoring since 2006. Even though the employees are located in the Philippines, OutForce does the hard work of posting job descriptions and screening individuals perfect for your company. Plus, you can still interview your candidates face-to-face or by phone and then train them to fit in with the rest of your personnel. 

OutForce’s BPO services and pricings

OutForce is an outsourcing company that provides many services, some of which are:

  • Staffing options 
  • Performance management
  • Labor relations 
  • Project management 
  • Staffing solutions
  • BPO services
  • Permanent recruitment
  • Staff training

They work with clients in various industries, including banking and insurance, advertising, transportation, media, construction, legal, nonprofit, telecommunications, information technology, medical, retail, and industrial.

OutForce’s pricing

OutForce does not have a set pricing rate or standard bundles for its services. To have a business transaction with them, you will need to get a quote from one of the workers in the company. 

How OutForce outshines its competition

OutForce is dedicated to providing efficient and hard-working employees to clients that need their help. Here are some of the ways OutForce outshines its competitors:

  • Allow you to be as involved or uninvolved as you want to be. 
  • Analyze your needs and choose the skills you need. 
  • Put up advertisements, search, and even screen prospective candidates, which means you don’t have to get involved if you don’t want to. 
  • Conduct interviews, both in-person and by phone, narrowing the candidates down to the best choices. 
  • Interview the candidates whenever you want to ensure they’re the perfect choice for your company. 
  • Train your chosen employees with the appropriate tools and facilities so they can smoothly integrate with your team. 

OutForce is a visionary organization that is making moves that will shape the outsourcing industry.

Key executives

Joe Johnston (Managing Director)

Joe Johnston became the manager in 2018, and he has done a great job in directing the company and helping its steady growth. He has tons of experience with outsourcing and providing employees with the best work experience. He also knows how to handle clients well and keep the company running smoothly.

Vincent Dehesa (HR Manager)

Vincent is a hard-working and dedicated human resources manager that has helped OutForce BPO to grow exponentially. His innovative ideas and skills have helped to keep employees satisfied.

OutForce reviews and comparisons

Numerous clients have publicly stated their satisfaction with OutForce. Compared to the competition, customers are pleased with the outcomes, efficiency, and high-quality staff.

OutForce’s contact information

OutForce’s main headquarters is located in:

Ortigas Center 30 Meralco Avenue, The 30th Corporate Center, 7th Floor, Pasig, National Capital Region PH

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 2 8077 1150.

References

https://www.glassdoor.com/Overview/Working-at-OutForce-Australia-EI_IE5003903.11,29.htm

OutForce news, podcast & articles

OutForce videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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