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Xtrim

4.1/5 • Glassdoor rating

Overview

Xtrim Global Solutions is an end-to-end business solutions provider, that specializes in helping clients generate higher revenue, increase customer retention and to understand their customers better. We use state-of-the-art technology, manpower expertise, best practices and analytics to enhance the performance of your business.

Xtrim Global Solutions exists to help you better understand and connect with your customers. We see ourselves as a strategic partner rather than a supplier. Our aim is to add value to our selected clientele.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Seema Sabharwal, Managing Director

Year Founded

2009

Countries of fulfillment

-

Sectors

-

Contact information

91 - 8878878694

https://www.xtrimglobalsolutions.com


About Xtrim: Review and comparison

Founded in 2009, Xtrim Global Solutions is a business process outsourcing (BPO) company located in India. Their services to their clients and the businesses they operate in revolve around phone answering and overflow customer support. 

Per the company website, Xtrim Global Solutions is an end-to-end provider of voice assistance and administrative tasks. Taking on the brunt of the work that causes a lag in production, the company operates to alleviate a backlog of customer support requests and functions.

With a small staff of 50 employees, the company is a smaller scale BPO compared to others in the industry. However, they can train their staff thoroughly through dedicated methods that keep all employees on the same page and operate in various positions throughout the company.

Xtrim Outsourcing

For many companies, there are too many outstanding projects to take on, leaving many to fall on the back burner. Xtrim Global Solutions can provide outsourcing for these needs, eliminating the tasks that are distressing and time-consuming. 

With the increased need for voice assistance, BPO services, and virtual staffing, many companies like Xtrim Global Solutions are popping up to fulfill the demand. The uptick will likely continue, meaning that more companies will come into existence to aid businesses worldwide.

Xtrim’s BPO services and pricings

As a company, Xtrim Global Solutions provides various options for helping their clients with all customer phone service and support needs. Some of these include:

  • Overflow Phone Support
  • Software Development
  • Customer Service Assistance
  • Inbound Customer Service
  • Email Support
  • Live Chat Support
  • Support Integration
  • Technical Support
  • Cold Calling
  • Lead Generation
  • Appointment Setting
  • Outbound Sales
  • Call Center Operations
  • Phone Marketing

This list is not comprehensive and frequently changes to adapt to trends in the industry and client needs.

Xtrim Global Solutions’ pricing

Due to the personalized approach that Xtrim Global Solutions offers with their services, they do not list pre-determined packages and pricing guidelines on their company website. Instead, they encourage prospective clients to reach out to a sales representative for a customized quote.

How Xtrim outshines its competition

Because of their innovative efforts and evolving strategies, Xtrim Global Solutions have continued to rise in the ranks of BPO organizations. While they are smaller in size than other providers in the industry, they are on pace to be one of the top organizations in the near future.

Key executives

Seema Sabharwal (Managing Director)

Seema Sabharwal has been with Xtrim Global Solutions since January 2014. During her time at the company, she has served in the capacity of Managing Director. With previous experience in sales at an executive level, she has the knowledge to take the company to new levels.

Ruchi Mishra (Senior Sales Executive)

Having been with the company since January 2019, Ruchi Mishra has fulfilled the role of Senior Sales Executive. With a history in sales, the most recent being a stint with Amazon, she brings a specific set of highly beneficial skills to the company.

Xtrim reviews and comparisons

Although a smaller BPO organization, Xtrim Global Solutions holds its own compared to other companies within the industry. Some of these comparisons include MegaaOpes Solutions, Technotask, and SuperTel.

Xtrim’s contact information

Xtrim’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 - 8878878694.

References

https://www.glassdoor.com/Overview/Working-at-Xtrim-Global-Solutions-EI_IE2426406.11,33.htm

Xtrim news, podcast & articles

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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