Overview
Headquarters
-
Public or Private
private
Seats or staff
100-249
Revenue
$25 mil. - $50 mil.
Industries
-
About 247 CSR: Review and comparison
24/7 CSR is a Business Process Outsourcing(BPO) and an inbound and outbound call center provider. The firm has its headquarters in Batangas, Philippines.
Since its establishment in 2005, the firm has helped businesses around the globe to connect with and hire professional virtual agents. The company’s current company size is 201-500 employees.
247 CSR Outsourcing
This outsourcing firm helps business owners reduce the workload on their core team members. Core employees in an organization are needed to set things in place to meet the needs of their target audience. 247 CSR allows the team members to do just that while they handle customer engagement.
The firm provides round-the-clock 24/7 tailored services, including voice and non-voice support. This way, there is a balance between groundwork done by the business team and virtual customer support.
The firm implements innovative strategies to improve the performance of business operations and customer management solutions.
247 CSR’s BPO services and pricings
This Business Process Outsourcing firm offers a long list of services. They include:
- Help Desk
- Live Chat Agents
- Live Chat Software
- Email Services
- VOIP Services
- Accounting
- Payroll Services
- Web Hosting
- Virtual Assistants
- Outbound Telemarketing
- Inbound Customer Support
- Data Processing
- Data Entry
- Data Cleansing
- Data Research
- Order Taking
The firm also offers appointment setting, level one support (hosting or technical), document conversions, live chat for websites, and contact center services.
247 CSR’s pricing
The firm works with clients to understand their exact needs and requirements and provide those needs at cost-effective prices. 247 CSR also has a transparent pricing system.
247 CSR gives their clients details of the city upfront to know what they are signing up for. For inbound and outbound voice services, they charge around $6.50. The firm charges an hourly rate of $3.50–$4.50 for non-voice services.
How 247 CSR outshines its competition
The firm is a blend of high quality, custom services, and low cost. They work with the best virtual agents and other skilled professionals to help businesses increase work productivity, improve customer experience and satisfaction and facilitate business growth.
247 CSR provides round-the-clock services. That means their clients can focus on other business details while they handle customer relationships and communication.
The firm also helps to do professional research, gather data, analyze it, and use the information in making decisions that will improve their client’s business operations and customer experience.
The Inbound and Outbound Phone agents provide daily reports to employees, which keeps them updated on their client’s expectations and feedback. The non-voice solution helps manage non-critical situations and provides standby assistance to leads, prospective clients, and visitors.
Key executives
Anthony Kuhn (Founder)
Anthony Kuhn is the founder of 247 CSR. He has lived and worked in the Philippines. He has full knowledge of talents in the country, understands the culture and how to relate and work with Filipinos.
His experience has made him a recognized outsourcing leader. Anthony has business development, BPO, online support, and operations management skills.
247 CSR reviews and comparisons
We do not have any reviews for 247 CSR. However, you can compare their services and pricing with other inbound and outbound call center providers in the Philippines.
247 CSR’s contact information
247 CSR’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.247csr.com
In addition, you may email them at [email protected] or call (+1) 855-652-0593.
References
https://www.crunchbase.com/organization/247-csr
Independent
