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247 CSR

About

24/7 is a Business Process Outsourcing and an Inbound and Outbound Call Center provider in the Philippines. Combining unrivalled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer life cycle supporting businesses to stay competitive in today’s online market place.

What 247 CSR offers its clients

We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide.We offer a customer service solution that gives you access to specially trained and managed group of 300+ agents managed by American professionals with high quality standards & powered by the most up-to-date industry leading technology.

How 247 CSR outshines the competition

Our Company’s services ensure a fast and reliable response and support to every needs and demands of the global BPO market place. Our objective is to help hundreds of companies increase profitability across the globe by providing the best services that will improve their operations efficiently, building an excellent total customer experience and optimizing value through our process innovation.

247 CSR company structure

24/7 Support Services is the creation of Founder Anthony Kuhn, a former Chicago based entrepreneur who has over 15 years business experience and success. The company was established in 2005 in Batangas City, Philippines & since has proven experience in providing best-in-class outsourced solutions to SMEs specializing in various industries in global & domestic market.

Sample highlight service offering of 247 CSR

We have a program where for $247 a month we handle your 247 phones, emails, live chats bundled together OR $347 a month we handle your 347 phones, emails, live chats bundled together on a 24/7 basis. Contact us to know more promos.

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About 247 CSR: Review and comparison

24/7 CSR is a Business Process Outsourcing(BPO) and an inbound and outbound call center provider. The firm has its headquarters in Batangas, Philippines.

Since its establishment in 2005, the firm has helped businesses around the globe to connect with and hire professional virtual agents. The company’s current company size is 201-500 employees. 

247 CSR Outsourcing

This outsourcing firm helps business owners reduce the workload on their core team members. Core employees in an organization are needed to set things in place to meet the needs of their target audience. 247 CSR allows the team members to do just that while they handle customer engagement. 

The firm provides round-the-clock 24/7 tailored services, including voice and non-voice support. This way, there is a balance between groundwork done by the business team and virtual customer support.

The firm implements innovative strategies to improve the performance of business operations and customer management solutions.

247 CSR’s BPO services and pricings

This Business Process Outsourcing firm offers a long list of services. They include:

  • Help Desk
  • Live Chat Agents
  • Live Chat Software
  • Email Services
  • VOIP Services
  • Accounting
  • Payroll Services
  • Web Hosting
  • Virtual Assistants
  • Outbound Telemarketing
  • Inbound Customer Support
  • Data Processing
  • Data Entry
  • Data Cleansing
  • Data Research
  • Order Taking

The firm also offers appointment setting, level one support (hosting or technical), document conversions, live chat for websites, and contact center services.

247 CSR’s pricing

The firm works with clients to understand their exact needs and requirements and provide those needs at cost-effective prices. 247 CSR also has a transparent pricing system. 

247 CSR gives their clients details of the city upfront to know what they are signing up for. For inbound and outbound voice services, they charge around $6.50. The firm charges an hourly rate of $3.50–$4.50 for non-voice services.

How 247 CSR outshines its competition

The firm is a blend of high quality, custom services, and low cost. They work with the best virtual agents and other skilled professionals to help businesses increase work productivity, improve customer experience and satisfaction and facilitate business growth.

247 CSR provides round-the-clock services. That means their clients can focus on other business details while they handle customer relationships and communication. 

The firm also helps to do professional research, gather data, analyze it, and use the information in making decisions that will improve their client’s business operations and customer experience.

The Inbound and Outbound Phone agents provide daily reports to employees, which keeps them updated on their client’s expectations and feedback. The non-voice solution helps manage non-critical situations and provides standby assistance to leads, prospective clients, and visitors.

Key executives

Anthony Kuhn (Founder)

Anthony Kuhn is the founder of  247 CSR. He has lived and worked in the Philippines. He has full knowledge of talents in the country,  understands the culture and how to relate and work with Filipinos.

His experience has made him a  recognized outsourcing leader. Anthony has business development, BPO, online support, and operations management skills.

247 CSR reviews and comparisons

We do not have any reviews for 247 CSR. However, you can compare their services and pricing with other inbound and outbound call center providers in the Philippines.

247 CSR’s contact information

247 CSR’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+1) 855-652-0593.

References

https://www.crunchbase.com/organization/247-csr

247 CSR videos & images

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About OA

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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