Kantipur Management

Kantipur Management Private Limited (KMPL) is a certified ISO 9001:2015 company specializing in human resource solutions. 

Its expertise extends to call center management, project handling, business process outsourcing (BPO), training and development, hr solutions, sales, distribution, and marketing. 

KMPL began its journey in 2014 with the goal of being a reliable bridge to meet businesses needs. Since then, this firm has continuously strived for perfection and improvement, consistently pushing forward daily.

KMPL possesses extensive knowledge and maintains strong relationships with HR professionals in the market. 

With its unwavering commitment to the management profession, Kantipur Management excels at connecting highly qualified HR professionals with the perfect companies and clients.

This outsourcing provider focuses on identifying potential, nurturing productivity, and building a community of ambitious professionals. It aims to help individuals transform their potential into a meaningful presence.

Explore a new level of excellence with Kantipur Management. Allow them to enhance your business, simplify your operations, and unleash your maximum potential.

Discover the possibilities and embark on a path to success with its unparalleled services below:

Training and development

Kantipur Management offers extensive training programs catering to the corporate sector and individual development needs. Its training and development services include:

• Effective corporate communication & development
• Office management and secretarial training
• Customer care etiquette – telephony & face to face
• Leadership – managerial skills & situational leadership
• Conflict and stress management
• Effective performance management
• Sales and marketing skills
  

Human resource solution

Kantipur Management assists organizations in cost and time savings through its staff outsourcing service while ensuring compliance with existing labor laws when delivering these services to its clients:

• Job needs analysis
• Recruitment and selection
• Developing hr policies and procedures
• Compensation and benefits
• Performance management systems
• Payroll management

Sales, marketing, and distribution

Kantipur Management’s sales team offers comprehensive support encompassing a wide range of services, including identifying and training sales personnel. 

Additionally, it strategically deploys trained professionals nationwide based on specific needs and requirements. 

Kantipur Management aims to provide customized and efficient solutions to meet its clients’ sales objectives.

• Sales and marketing skills
• Communication and strategic thinking
• Report writing and presentation skills
• Personnel selling and public relation

Customer service management

KMPL goes beyond problem-solving by actively engaging with and offering assistance to its customers. 

Its teams proactively reach out to new customers, ensuring they feel comfortable during the onboarding. Its dedicated team extends a helping hand, providing support and guidance throughout their journey with them.

• Inbound and outbound call center management
• Software and CRM solutions
• Telesales campaign management
• Call center setup and counseling
• Data entry and database cleansing
• Customer satisfaction survey and analysis
• Front desk management
  

Kantipur Management’s pricing

The rates offered by Kantipur Management are tailored and based on the services sought by each customer and client. 

They offer a complimentary consultation to get detailed information about their services and the rates provided. 

We encourage you to engage in a conversation with their experts to gain a better understanding of the services available and the corresponding pricing structure.

With eight years of experience in the business process outsourcing (BPO) sector, Kantipur Management has successfully served clients across various industries, including ISPs, telecom, government agencies, banks, automobiles, and fintech. 

The company engagement models are diverse, accommodating each client’s unique requirements.

Its team of operational leads consists of industry experts with extensive experience in managing large contact centers, both in voice and non-voice processes. They bring a wealth of knowledge and expertise to ensure smooth operations.

At Kantipur Management, they adopt a comprehensive approach to managing contact center operations. 

In addition, Kantipur Management follows the widely respected six sigma methodologies and adheres to the COPC standards, both of which are well-known frameworks in the industry.

This provider of HR solutions also places a high emphasis on adhering to ISO standards and regularly undergoes audits to ensure compliance with internet and data security protocols.

Pareshor Kharel (Managing Director)

Pareshor founded Kantipur Management. He values the trust of its esteemed partners and has a dedicated workforce of over 1500 employees worldwide. 

He is an efficient and enthusiastic Managing director backed by over 15 years of experience in the BPO industry. Throughout his career, Pareshor has successfully established, managed, and scaled customer experience contact centers. 

He has expertise in strategic planning, talent acquisition, operational process optimization, and nurturing strong client relationships.

The company’s website features an abundance of client testimonials showcasing how they have utilized the outsourcing provider’s offered services to drive growth and success in their operations.

These testimonials are powerful endorsements, demonstrating its services’ positive impact on the clients’ businesses. 

By sharing real-life experiences and outcomes, Kantipur Management aims to give prospective clients a deeper understanding of how its services can contribute to their business growth.

Kantipur Management’s main headquarters is located in:

Lagankhel-19, Lalitpur, Nepal, 44700, Lalitpur, Bagmati

Further, you may virtually reach out the company through the following contact information:

Website https://www.kantipurmanagement.com

LinkedIn https://www.linkedin.com/company/kantipurmanagement/

Facebook https://www.facebook.com/kantipurmgmt

In addition, you may email them at [email protected] or call +977 9801016516.