InfoCenter-Rwanda

Infocenter-Rwanda Ltd, a leading provider of Full BPO Services. We are a company based in Rwanda/in Africa with multidisciplinary expertise committed to contributing on providing BPO services near-shores and offshores with affordable remote staff who are skilled on a global standard. we offer a wide range of outsourcing services with a high-quality and cost-effective solutions especially in Information Technology Enabled Services (ITES) within different sectors, we also provide different services such as Data Entry services, Data Collection, and Data analytics; Research and its implementations; Monitoring and Evaluation services, and consultative Data works to public, private and NGOs institutions in all over the world.

What InfoCenter-Rwanda offers its clients

Customer support services: Around-the-clock incoming and outbound call center services that respond to client questions and issues by phone, email, and live chat.
Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
Telemarketing services: Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.

InfoCenter-Rwanda company structure

Infocenter-Rwanda Ltd, a leading provider of Full BPO Services. We are a company based in Rwanda/in Africa with multidisciplinary expertise committed to contributing on providing BPO services near-shores and offshores with affordable remote staff who are skilled on a global standard. we offer a wide range of outsourcing services with a high-quality and cost-effective solutions especially in Information Technology Enabled Services (ITES) within different sectors, we also provide different services such as Data Entry services, Data Collection, and Data analytics; Research and its implementations; Monitoring and Evaluation services, and consultative Data works to public, private and NGOs institutions in all over the world.