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Better Support

Overview

BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting.
We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members.

No shared agents. No platform learning curves. Just reliable, long-term talent – hired fast, fully managed, and saving you up to 70% on staffing costs.

Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you.

Let us show you how outsourcing can be simple, flexible, and effective.

What Better Support offers its clients

At BetterSupport.io, we offer a unique hybrid model that sits between freelancing platforms and Managed Services BPOs.

What makes us different:

Dedicated staffing, not shared agents – Your team member works full-time for you and only you. No juggling, no distractions.

Office and IT-environment - Ensuring your data security and quality is taken seriously.

Work directly inside your systems – No time wasted on onboarding new platforms. Our staff plug into your existing tools and workflows, no tech migrations, no disruptions.

Flexible, founder-friendly setup – Start within days, scale as needed, and avoid long-term contracts. Perfect for lean, fast-moving teams.

Personally screened by leadership – Every hire is vetted, onboarded, and supported directly by our CEO to ensure cultural and skill alignment.

Fair compensation for staff – We believe great work comes from happy people. That’s why we compensate our employees better than most and build a positive company culture, resulting in better performance and retention of staff.

We’re a BPO built for companies that value quality, ownership, and flexibility, not just cost-cutting.

How Better Support outshines the competition

At BetterSupport.io, we don’t just compete on price — we win on quality, speed, and alignment.

While many outsourcing firms rely on rigid processes, bloated layers, or recycled talent, we take a different approach:

Faster hiring, better fit – We move quickly without compromising on quality. Our CEO is directly involved in screening and onboarding, ensuring the right cultural and skill match from day one.

No platform switch, no friction – Our team works directly in your systems, saving you time, avoiding tech headaches, and integrating like in-house staff.

Premium staffing without the BPO bloat – We skip unnecessary management layers and overhead. That means better communication, faster feedback loops, and more value for your spend.

Fair pay = high retention – We compensate our employees well, which attracts better talent and keeps them around, so you don’t deal with high turnover.

Designed for modern teams – We’re flexible, founder-friendly, and ready to scale with you. No lock-in contracts, just great people doing great work.

Better Support company structure

BetterSupport.io is a modern outsourcing partner that helps businesses scale efficiently by providing dedicated, full-time remote staff based in the Philippines. We specialize in building lean, high-performance teams tailored to your exact needs, whether in customer service, influencer marketing, outbound sales, admin, or other back-office roles.

We operate between the freelance and managed services model: offering the flexibility and affordability of freelancers with the accountability and structure of a professional BPO. Our team members work directly in your systems, just like an in-house hire, but without the overhead.

We’re not a marketplace. We don’t rotate staff. We deliver committed, long-term professionals who become a seamless extension of your team.

Key strengths:

- Dedicated full-time staff (no shared agents)
- English-fluent professionals with global experience
- Fully remote team based in the Philippines
- Transparent pricing with no hidden fees
- Flexible engagement without unnecessary layers

Whether you're a startup looking to grow lean or a mature company optimizing costs, BetterSupport.io helps you scale smarter without compromising on quality.

Sample highlight service offering of Better Support

Only $1,390/month — No setup fees. No lock-in. Just real results.

- 1 Full-time Dedicated Remote Staff
- Custom recruitment in under 10 days
- Works in your tools, your time zone
- Fully managed HR, payroll, and compliance
- Enterprise-level data security practices
- Flexible monthly contract — pause anytime

Perfect for startups, or established businesses ready to scale without the risk or overhead.
Your hire integrates directly into your systems, no third-party tools, no added risk. We take data protection seriously, with strict protocols to safeguard your business.

Let us find your next top performer. You focus on growth.

Headquarters

6795 Ayala Avenue, 1223, Makati, Manila

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries
  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Entertainment
  • Food & Beverage
  • Game Dev & Support
  • Hospitality
  • Media Publishing
  • Non Profit
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Travel

Details

Year Founded

06/06/2022

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
Contact information

+639171520052

https://www.bettersupport.io/


About Better Support: Review and comparison

Better Support is an up-and-coming contender in the outsourcing industry. The company provides other businesses with tailor-made solutions designed to give them an optimal outsourcing experience.

Founded in 2022, Better Support offers an alternative outsourcing solution to businesses that need help performing better, scaling faster, and reducing operational costs. The firm’s dynamic and fresh perspective helped it attract equally innovative top talents across the Philippines.

The company caters to businesses of all sizes – from small start-ups to large corporations with millions of dollars in turnover annually. Better Support also works with companies from across different industries.

Better Support Outsourcing

Better Support’s headquarters are in the Central Business District of Makati City in the Philippines. Its location in one of the heartlands of the Philippines’ commercial sector makes Better Support an ideal workplace for the country’s young talents.

The company aims to help clients achieve better business performance and allow them to focus on their core business through outsourcing solutions.

Better Support’s BPO services and pricings

Better Support can provide its clients with talents that will act as an addition to their existing teams or take over and help manage their needs. Its services are predicated on the concept of giving back the client’s time, reducing expenses, and improving their output quality.

The company’s services include:

Influencer marketing

Better Support prospects, contacts, and initiates collaborations on behalf of the client. This service also includes prospecting, deal-making, and crafting strategies.

Customer support

Customer support services include:

  • 24/7 live support
  • Email support
  • Voice support
  • Social media support

Affiliate marketing

Let Better Support’s agents drive up your sales. The company’s team can partner with affiliates and influencers. Some of the affiliates Better Support can partner with include:

  • Bloggers
  • Review websites
  • Influencers
  • Coupon code websites

Content writing

Better Support has a team of content-writing specialists that can help you with a variety of tasks, including:

  • Blog article writing
  • Social media posts
  • Translations
  • Product descriptions

Virtual assistance

Better Support can provide clients with dedicated virtual assistants. These VAs can perform a wide range of tasks, including:

  • Answering emails
  • Lead generation
  • Writing content
  • Updating excel sheets
  • Social media posting

Content management

Better Support has an extensive experience in handling different types of data and content, such as:

  • Product listings
  • Back-office uploading
  • Excel management
  • Data validation

Better Support’s pricing

Outsourcing services to Better Support can help businesses save as much as 50% on their monthly costs.

Contact Better Support to get a more detailed breakdown of their pricing.

How Better Support outshines its competition

Better Support has a progressive approach to outsourcing that helps it attract and retain fresh and young talents fit to work in the current market dynamics.

The company is also led by a veteran in the outsourcing industry. This gives Better Support’s management the necessary guidance that other starting outsourcing firms are lacking.

It also boasts several data center certifications from various bodies, including HIPAA, PCI DSS, STAR, ISO, and AICPA.

Key executives

Johan Jedaker (Founder and CEO)

Better Support was founded by Johan Jedaker, a veteran in the outsourcing industry. Jedaker is Better Support’s current CEO. He also served as the COO of another outsourcing firm before establishing his own company.

Better Support reviews and comparisons

Better Support has received positive feedback from several clients, including Swedish companies like Petli and MailSnap.

Its past clients left positive remarks about the quality of Better Support’s services and how it has helped their businesses scale faster.

Better Support’s contact information

Better Support’s main headquarters is located in:

6795 Ayala Avenue, 1223, Makati, Manila

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +639171520052.

References

Better Support news, podcast & articles

Better Support videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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