Overview
With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations—whether you’re based in North America, Europe, or beyond.
We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers—wherever they are.
What Express International offers its clients
Core Service Areas:
• Contact Center Operations
o Inbound and outbound customer service
o Technical support and help desk solutions
o Multichannel communication (phone, email, chat)
• Back Office Support
o Data entry and document processing
o Claims management and quality assurance
o Administrative task handling
• Transportation Management
o Fleet coordination and logistics support
o Scheduling and dispatch services
o Route optimization and tracking
• Recruitment and Talent Acquisition
o Candidate sourcing and pre-screening
o Interview coordination
o Onboarding support
• Marketing Consultancy
o Campaign strategy and execution
o Market research and customer insights
o Digital content and branding support
• Finance and Accounting
o Bookkeeping and payroll processing
o Accounts payable/receivable management
o Financial reporting and compliance support
Value Proposition:
• End-to-end support for essential functions, allowing clients to focus on growth and innovation
• Customizable service bundles based on business needs
• Professional teams trained to deliver reliability and performance at every level
• Flexible pricing based on scope, complexity, and location
• Personalized quotes available on request
How Express International outshines the competition
Our pricing is competitive, but what truly sets us apart is the value we deliver. We pair scalable, efficient solutions with high-quality service, giving our clients more than savings — we deliver measurable impact.
Where others provide basic support, we offer:
• Certified quality: with many global certifications, we ensure internationally recognized performance standards
• Comprehensive service coverage: From contact center and back office to transportation, recruitment, marketing, and finance
• Flexible engagement models that adapt to your business as it evolves
• A relationship-driven team that prioritizes performance, not just process
We don’t aim to be the biggest — just the most trusted partner for companies ready to scale with confidence.
Express International company structure
We are a privately owned BPO and Transportation company owned by a Guyanese entrepreneur. Express International started as a company to provide services to our own trucking company that operates within the USA. We have since merged the trucking industry with the Business Process Outsourcing industry to get and give the best of both worlds. We now offer outsourcing service to other small companies who don't have the resource (time, money or knowledge) to execute the rest of their business and also provide a tailored service for larger companies looking to adjust to their industry needs by building efficiency into their operations through cost-effective solutions.
Sample highlight service offering of Express International
Pricing depends on the service, scale, and your specific needs. To learn what a partnership with Express International could look like, connect with us at https://expressinternationalinc.com/new-business. We offer pilot programs and flexible options so you can experience our value before committing long-term.
200 W M.L.K Blvd. Suite 1000, 37402, Chattanooga, Tennessee
public
250-499
$10 mil. - $25 mil.
- Advertising & PR
- Consumer Services
- Digital Marketing
- Educational Businesses
- Energy
- Financial Services
- Game Dev & Support
- Healthcare
- Hospitality
- Others
- Public Utilities
- Recruiting Staffing
- Retail
- Telecoms
- Transportation
- Travel
- Utilities
Details
04/13/2013
- Guyana
- United States
- Admin Support
- Agency Contract Partner
- Back Office Support
- Customer Service
- Digital & Content Marketing
- Finance & Accounting
- Full service BPO
- Human Resource & Legal
- Inbound & Outbound
- Outsourcing Consultancy
- Seat Leasing BPO
- Specialized BPO Vertical