Pandr

We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle.

Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients.

That’s the PANDR difference, and we will never compromise this for profits.

What Pandr offers its clients

The working from home phenomenon that COVID necessitated showed business that remote working was viable, practicable and efficient. It did not begin a surge in Business Process Outsourcing (BPO). The market size for global outsourcing reached $92.5 billion before the pandemic. It did, though, give it a greater legitimacy.

Outsourcing company, Pandr, is one of the companies leading that new legitimacy. It only takes on A level staff. Jesse King, Director of Pandr, explains, “We pride ourselves in hiring A Players only in our company. An ‘A player’ is a high performer who is in the top 10% of talent available. We identify these people using an internationally respected hiring method employed by companies such as IBM & Coca Cola.

“These high-functioning staff are changing the face of Business Process Outsourcing,” he adds. “And the timing is right for them to do so. Many businesses have had to scale back full-time staff in the last two years. They are beginning to feel the pressure of the operational challenges that this can cause. With fewer staff, completing tasks on time becomes harder and completing tasks to the standard needed a worrying challenge. When they consider outsourcing, they demand staff that maintain the standard of quality for which they are known.”

With the global Business Process Outsourcing industry predicted to increase to $81.5 billion by 2023, rising at a CAGR of 3.51%, and reach $230.3 Billion by 2027 (reportlinker.com), Pandr has been adapting to anticipate the needs of a changing market. One area of focus is its two-tier service, in response to the financial tightening that many businesses have undergone because of the pandemic. The company, which is based in Melbourne Australia but services corporations also in the USA and UK, has expanded its staff office in Legazpi, Philippines. Its Filippino staff are available for approximately up to seventy percent of the cost of American workers and Pandr can create a designated remote office in Legazpi for customers so that their outsourced staff can work together.

“With their outsourced team in one place and communication able to flow freely across it, companies can benefit from the streamlining of their complex tasks,” Jesse noted. “This is especially beneficial when a high level of expertise is needed, or when multiple roles are outsourced – admin support and customer service, for example.”

There is no doubt that the BPO industry has an opportunity presented to it as the business world leaves COVID behind. But it must rise to the challenge of meeting the changed needs of the post-pandemic world. This is a reality that Pandr has already taken on board.

How Pandr outshines the competition

We're proud to say that PANDR has been certified as a Great Place to Work for the second year. No two years are the same in the pandemic era, and staying ahead of the curve when it comes to innovation for companies keeping their employees engaged in this new working age is no small feat.

I know I speak for everyone when I say our company is sincerely grateful for our incredible Employee Relations & HR Team, who've worked tirelessly at setting an industry-benchmark level of employee engagement. I am very proud of our company in this regard. PANDR is continuing to grow rapidly, and we are thankful for the recognition given to us by Great Place To Work, as this further helps us in our endeavour to attract the best staff possible for our clients. Most companies have felt the job market squeeze globally, and it's more important than ever to attract great talent, and GPTW has helped us here. GPTW's Emprising™ software is a critical tool used currently in our business.

Understanding better how our employees feel about being at our company is invaluable, as well as unlocking many deeper insights and metrics that are critical to us making better changes regularly for our company."

Pandr company structure

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Sample highlight service offering of Pandr

No Risk Recruitment...

1. Give us the brief .
2. Let us find the talent.
3. Pay nothing until you find the RIGHT people.