HitechDigital Solutions

HitechDigital is an integrated digital solutions company focused on end-to-end process management and optimization, but we are not just your typical digital solutions company.

We’re all about taking the entire process and making it work seamlessly. For more than thirty years, HitechDigital has been bringing custom-designed technology-rich solutions to industries like Manufacturing, Construction, Real Estate, ITES and more.
Our clients span the globe; we’re the wizards behind their success. Hitech’s team consists of over 1,200 advanced professionals supporting operations for 5,000+ customers, across more than 50 countries including the US, Europe & Australia. Headquartered in Ahmedabad, India, we have international offices in New York, Santa Clara, London, and the Netherlands.

The team at HitechDigital has been recognized by D&B as one of the Top BPO Companies for four years in a row and CRISIL, an S&P company, has awarded us its highest ratings for financial strength and operating performance. We have also consistently been named one of the best places to work in Gujarat.

We put building value-driven long-term partnerships with our clients at the center of everything we do. In fact, at HitechDigital we have a less than 10% customer attrition rate and many of our clients have been with us for more than 15 years. Our customer-centric philosophy built on striving for service excellence, with every customer every time, ensures that we consistently provide sustainable results, a secure future for our employees, and strategic benefits for our many partners worldwide.

What HitechDigital Solutions offers its clients

At HitechDigital, our 30+ years of experience have taught us that neither of our clients are the same. That’s why we don’t offer one-size-fits-all solutions, we deliver tailored BPO services built around each client’s goals, industry demands, and operational workflows.

What sets us apart is our deep domain expertise, process-driven execution, and unwavering commitment to quality and compliance (ISO-certified, GDPR-compliant). Our long-standing client partnerships are a testament to our focus on scalability, transparency, and continuous improvement, ensuring every engagement delivers measurable business outcomes.

Whether you're looking to reduce operational costs, improve process efficiency, or scale rapidly, we bring the right blend of people, process, and technology to help you succeed.

How HitechDigital Solutions outshines the competition

At HitechDigital, we go beyond traditional outsourcing. While many BPOs offer similar services, we distinguish ourselves through a combination of deep operational expertise, long-term industry presence, and a client-first mindset that drives measurable impact.

HitechDigital Solutions company structure

HitechDigital is a global leader in AI & Automation, customized data, engineering and business process services. Pranit Banthia is the CEO and founder of this company

Sample highlight service offering of HitechDigital Solutions

HitechDigital offers the following BPM services to meet the needs and goals of its client companies:

AI & ML Services
• Text analytics
• Image analytics
• Prompt engineering
• AI training data
• AI customer support

Data Annotation
• Image annotation
• Text annotation
• Video annotation
• Multi modal annotation

Intelligent Automation

Data Aggregation
• Data collection
• Data cleansing
• Data validation

Order management
• Sales Order Estimation
• Order Processing
• Order Fulfillment
• Sales Invoicing Management
• Product Return Management
• Reporting & Insights
• Center of Excellence Setup

Recruitment Process Outsourcing (RPO)
• Talent Sourcing
• Candidate Verification Services
• CV Formatting & Proofreading

Product catalog management
Photo editing / video editing
Procurement management