ZuZo

Verified profile
View ZuZo in Explorer
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-49
Company listing
Annual revenue
$1 mil. - $5 mil.
Company listing
Delivery countries
2
Company listing

Explore the intelligence behind ZuZo

From company facts to your next conversation.

Go deeper in OA Explorer. Research decision-makers, track company changes and build your shortlist.

Open ZuZo in OA Explorer

Overview

We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

What ZuZo offers its clients

Our agents are highly trained, and experienced professionals equipped to handle a wide range of business processes, from customer service and technical support to data entry and back-office operations. Our agents are well-trained and proficient in multiple languages, ensuring that we can cater to customers of different languages. Furthermore, our agents have an excellent level of English proficiency which will ensure that your customers will have a seamless experience.

How ZuZo outshines the competition

ZuZo has excellent site locations within Accra, Ghana, with deep thought into the demographics of Ghana and redundancy to ensure work is never impacted. The strategic locations have allowed us to have a talented pool of agents and ensure that we can offer our services at a competitive price. We understand the local and international markets and can tailor our services to cater to the specific needs of our clients.

ZuZo company structure

ZuZo, a distinguished Ghanaian Business Process Outsourcing (BPO) firm, is not only a beacon of excellence within the local business landscape but is also strategically poised to extend its top-tier services internationally. Founded and privately owned by a visionary Ghanaian entrepreneur, ZuZo stands as a testament to the potential of the nation's business community. Committed to fostering economic growth and innovation within Ghana, the company is equally dedicated to meeting the global demand for reliable outsourcing solutions. With a proven track record in delivering exceptional customer service, technical support, and an array of outsourcing services, ZuZo is now positioned to share its expertise and dedication with clients worldwide, contributing to the international success and growth of businesses.

In alignment with its vision, ZuZo envisions becoming a trusted global partner, bringing the Ghanaian ethos of excellence and commitment to organizations beyond national borders. This expansion initiative reflects ZuZo's commitment to providing value-added outsourcing solutions on an international scale, creating opportunities for collaboration, and delivering unparalleled service excellence. As ZuZo ventures beyond Ghana, it seeks to empower businesses globally, embodying a dedication to quality, innovation, and positive impact that defines its roots in the vibrant Ghanaian business community.

Sample highlight service offering of ZuZo

Start Small, Dream Big:
Begin your outsourcing journey with 2 dedicated seats. Perfect for those starting small but dreaming of monumental success! Pay for what you need and watch your operations flourish.

Seamless Scaling at Your Pace:
As your business grows, we grow with you. Our FlexiSeat Advantage ensures a smooth transition from 2 seats to over 50 seats – effortlessly adapting to your evolving needs. Scale up without the hassle!

Affordability That Resonates:
Experience the luxury of scalability without the hefty price tag. Our rates are designed to be pocket-friendly, ensuring you get exceptional services at a price that won't break the bank.

Headquarters
Plot 87 Nii Odai Ayiku Street , 233, Accra , Greater Accra
Ownership
Private
Industries
BPO, BPO industry, Consumer Services, Ecommerce, Educational Businesses, Healthcare, Insurance, IT Services and IT Consulting, Non Profit, Retail, SaaS, Telecoms

Details

Year founded
2018
Sectors
Admin Support, Agency Contract Partner, Customer Service, Full service BPO, Human Resource & Legal, IT Services and IT Consulting, Outsourcing Consultancy, Seat Leasing BPO, Software & Application Development, Specialized BPO Vertical

Company data

Services & delivery

What they do

  • Agency contract partner
  • Call center
  • Full service BPO
  • Seat leasing BPO

Industries served

  • BPO
  • BPO industry
  • Consumer Services
  • Ecommerce
  • Educational Businesses
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Non Profit
  • Retail
  • SaaS
  • Telecoms
Explore service capabilities

Workforce & hiring

Scale & company milestones

Annual revenue

$1 mil. - $5 mil.

Company listing

Leadership & connections

Executive appointments

View executive appointments and employment history in OA Explorer.

Explore executive movement

Executive contacts

OA EXPLORER

Executive profiles

Explore executive profiles by function and seniority, then check contact availability in OA Explorer.

  • Role and function filters
  • Profile and employment history
  • Contact details with member access

Available with OA Explorer

Explore executive contacts

Contact availability depends on the record and your membership.


About ZuZo: Review and comparison

ZuZo is a Ghanaian contact center and consultancy services provider for local and international clients.

The firm has taken pride in providing world-class BPO services and optimized customer experience for over five years. They aim to make 24-hour customer service accessible for businesses of all sizes.

ZuZo is armed with experts trained to handle various business processes. Their offerings range from customer service and technical support to data entry and back-office operations.

The company is committed to bringing Ghanaian excellence and commitment to organizations within and outside Ghana.

Trusted by over 1,000 clients, they work to understand a client’s needs and help them deliver a superior customer experience.

ZuZo Outsourcing

ZuZo is located in Accra, Ghana. Being the land of opportunities and innovation, the country is an ideal gateway to Africa and one of the most viable destinations for foreign investment.

Its abundance in terms of workforce and business potential must be one of the reasons for ZuZo’s establishment in the country. This strategic move helps them leverage Ghana’s experienced workforce and infrastructure to give the best service to customers worldwide.

Apart from this, the cost-effective labor in the country allows them to give quality workforce at an affordable rate.

ZuZo’s BPO services and pricings

ZuZo showcases a variety of contact center and cloud services, including the following.

  • Omnichannel contact center solutions
  • Outbound contact services
  • Inbound Inbound contact services – voice, chats, email, social media
  • Unified Communications as a Service (UCaaS)
  • Contact Center as a Service (CCaaS)
  • Facility management
  • Content moderation for social media and websites
  • Outbound lead generation
  • Emergency and helpdesk services, whether inbound or outbound
  • Back office services, including data entry, document processing, and image editing
  • Workforce management (WFM)
  • Quality control and training

ZuZo’s pricing

Pricing for ZuZo’s services is not openly available as it is based on specific services requested.

However, potential clients can receive a free quote by providing additional information on their specific needs. Interested parties can go through its website to request a demo of its services.

How ZuZo outshines its competition

ZuZo outshines with its hybrid solutions. While mostly focusing on cloud-based services, they are most known for their 24/7 live operator solutions, serving as their client’s dedicated team or extension of their in-house staff.

The firm also takes time to get to know a business through their live call free trial. Through this, organizations can ensure ZuZo’s offerings fit their needs.

Key executives

ZuZo’s current list of key executives and decision-makers is not publicly available as of the time of this writing.

ZuZo reviews and comparisons

ZuZo provides optimal customer service for organizations in and out of Ghana.

The firm leverages the Ghanaian workforce and infrastructure to provide its clients with round-the-clock customer support and cloud solutions. 

While we currently do not have any reviews for the firm, we would suggest comparing the firm to other outsourced contact center service providers in Ghana, as well as other BPO companies and call centers in other parts of the world.

ZuZo’s contact information

ZuZo’s main headquarters is located in:

Headquarters location Plot 87 Nii Odai Ayiku Street , 233, Accra , Greater Accra

Further, you may virtually reach out the company through the following contact information:

Facebook
Facebook N/A

In addition, you may email them at [email protected] or call +233240526570.

References

Find ZuZo decision-makers

Explore executive profiles, contact availability and company activity in OA Explorer.

Explore ZuZo in OA Explorer

ZuZo news, podcast & articles

Visit OA News

Coverage formats

Showing 1 of 1 news

ZuZo videos & images

Previous
ZuZo image 1
ZuZo image 2
ZuZo image 3
Next

More company data in OA Explorer

OA Explorer member research
Your researchPublic profileWith OA Explorer
Company fundamentalsFacts, services & reported financialsEnriched profiles & advanced filters
Workforce & hiringSelected summaries & broad distributionsDetailed breakdowns, history & tracked vacancies
People & connectionsPublished biographies & movement summariesExecutive research & permitted contact access
News & business signalsOA articles & selected themesFull tracked timeline, sources & classifications
Ongoing researchBrowse individual company profilesSaved accounts, monitoring & controlled exports

Research more companies in OA Explorer

Explore executive contacts, hiring activity and company changes across the outsourcing industry.

Company research

Explore company profiles, workforce trends and hiring activity.

OA Explorer company directory with company search and filters Company search

Account monitoring

Save companies and follow their latest activity and changes.

OA Explorer signals overview with hiring and workforce tools Company signals
Explore OA Explorer
Close
Enlarged image
Contact us illustration

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.

Close