SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.
We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries.
Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.
What SupportYourApp offers its clients
- Customer support (Front desk, Tier 1)
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
How SupportYourApp outshines the competition
- Over 16 years of experience
- Over 1300 professionals on a team
- Over 60 operational languages
- PCI/DSS Certified Level L1 and Level L2 Service Provider
- ISO/IEC 27001 certification
- GDPR-, CCPA-, and HIPAA-compliance
- Refined processes of onboarding, learning, and human development
- Customer-focused consultants with exceptional language skills
SupportYourApp company structure
SupportYourApp started out as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years. Originally founded in Kyiv, Ukraine, today SupportYourApp is an international company featured on the TOP-5 customer support providers in the world list.
Sample highlight service offering of SupportYourApp
Our cost-effective support solutions have helped our clients achieve up to 115% in annual savings. By combining AI technology with expert human consultants, we have enabled 3.4x faster response times.
Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.
We support. You grow. AI scales it all.