VOXDATA

VOXDATA is a call center solutions company that employs modern technology and real people to share client goals. Their dedicated staff strives to accomplish the company’s vision of becoming the leader in outsourcing customized, innovative contact center solutions.

VOXDATA was started in 1995 with the intent to provide quality customer service for businesses of all kinds. They have experience assisting with committed clients across various industry verticals like finance, insurance, energy, utilities, and telecommunications. 

Boasting over two decades of experience, VOXDATA can provide maximum efficiency, as they have for over 250 previous call programs. Their success has earned them several distinctions and designations like ISO certification and a Top 50 Award for businesses in North America.

This BPO is all about outsourcing their Canadian talent to companies in need of call center management. In particular, they have provided significant value for Canadian businesses and earned a place on the Canadian Marketing Association in 1997.

VOXDATA is a professionally staffed customer service agency. Their unparalleled support for their industry partners and clients helps them fulfill their integrity, accountability, and collaboration mission. Some of their many services include: 

• Outsourced call center operations throughout the week
• Crisis management operations
• Integrations with various back-end systems and pre-existing databases
• Deployment of solutions tailored to your company’s needs
• Quality assurance archiving and cataloging
• Collections servicing for reducing losses and missing payments

The goals of this firm are tied directly to your company’s goals. It serves to precisely complement the services you can provide to customers and cover you in spots you might be lacking for whatever reason.

VOXDATA’s pricing

VOXDATA’s pricing will depend on the specifics of each job and the needs of each client. The contact page for the company includes the locations for their two offices in Montreal and Mississauga. Both toll-free phone numbers and email addresses are freely available on this page as well.

VOXDATA has an edge in the field of outsourced customer service. Its call center strategies for total coverage are difficult to surpass. Their services cover:

• Call center customer support of all kinds
• Email management, including reception, automated replies, and follow-up services
• Business-to-business services aimed at expanding customer bases and increasing return on investment
• Management and analysis of all customer interactions for quick correction and improved satisfaction analytics

The support of this company has led to many successful testimonials from companies in a wide variety of business sectors over the years.

France Couture (Owner)

France Couture is the current owner and president of the company, as she has been for the past 27 years. She has received the H.E.C. Relève d’Excellence Award in the Business Creation category in 1997 and has more than two decades of relevant experience.

VOXDATA is a well-accredited BPO with over 1111 employee reviews on Glassdoor. They also feature on multiple lists through their Crunchbase page. 

VOXDATA’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.voxdata.com

LinkedIn https://www.linkedin.com/company/voxdata

Facebook N/A

https://www.glassdoor.com/Overview/Working-at-Voxdata-EI_IE246276.11,18.htm

https://www.crunchbase.com/organization/voxdata