Assistiq is a managed bilingual virtual assistant service for US small and mid-size businesses. Each client gets one named, dedicated operator based in Latin America, a native Spanish speaker with advanced English, working on Eastern Time under an Assistiq supervisor. It is a managed service, not a marketplace or a recruiter: Assistiq runs supervision, quality and replacement, and the client sets the goals, scripts and rules. Flat monthly pricing is published at assistiq.io/pricing, from $1,097 a month.
What Assistiq offers its clients
One dedicated bilingual operator per client, working inside the client's own tools on an agreed schedule.
What operators do:
- Calls and messages in English and Spanish: answering, returning calls, booking appointments and following up
- Lead response: speed-to-lead calls, qualification, scheduling and warm transfers
- CRM and data work: pipeline upkeep, data entry and record keeping
- Email management and general operations support
- Coordination: maintenance intake and vendor dispatch, field service dispatch, document collection
Industries served: insurance agencies, property management, real estate teams, home services, accounting firms and general small business operations. Operators do administrative and customer service work; anything that requires a license stays with the client's own team.
Plans, flat monthly in US dollars:
- Starter: $1,097, one operator, 20 hours a week
- Operator: $1,497, one operator, 40 hours a week
- Operator Pro: $1,797, 40 hours a week, with verified experience doing comparable work in the client's industry
- Specialist: $2,497, 40 hours a week, with two or more years of prior work in the client's vertical
- Custom: by quote, for two or more operators, with a 6-month minimum
Terms: no setup fee and no buyout fee. No annual contract on the four published plans: first-month minimum, then month-to-month with 14 days' notice. 7-day money-back on Starter, Operator and Operator Pro. Replacement within 5 business days on every plan.
How Assistiq outshines the competition
Assistiq is built for one job: bilingual English and Spanish front-line and back-office work for US businesses.
- Supervision is included. A supervisor checks in with the operator at the start of every shift, reviews a sample of calls each week and audits the workflow each month. The client directs the work; Assistiq watches attendance and quality.
- The process is written down. During the first week the supervisor documents the client's workflow as a step-by-step guide, so a replacement starts from that guide and not from zero.
- Replacement is part of the price. If the operator is out or the fit is not right, a replacement from the bench starts within 5 business days at no extra cost.
- English and Spanish are included on every plan, with no bilingual surcharge.
- Prices and terms are published in full. One flat monthly price, with no setup or placement fee.
- The client meets the operator on video before day one.
Assistiq company structure
Assistiq, Inc. is a US company founded in 2024 and headquartered in Fort Lauderdale, Florida. Clients contract with Assistiq, Inc., not with the operator. Each engagement has one dedicated operator and an Assistiq supervisor, backed by a bench of operators ready to step in as replacements. Operators are native Spanish speakers based in Latin America who work on Eastern Time.
Sample highlight service offering of Assistiq
Bilingual service desk for an independent insurance agency. Operator plan, $1,497 a month, 40 hours a week.
One dedicated operator answers and routes policyholder service calls in English and Spanish, collects certificate and policy change requests for the licensed staff, follows up on renewal documents and missing signatures, records first notice of loss details using the agency's form, and keeps client records current in the agency management system. Quoting, binding and coverage advice stay with the agency's licensed agents.
Onboarding takes 7 days: days 1 to 3 are setup led by the agency, days 4 to 6 are shadowing, and on day 7 the operator takes the first live calls under supervision. The supervisor documents the agency's process along the way.
