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Zenko Group

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OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-10
Estimated headcount
Annual revenue
$5 mil. - $10 mil.
Company listing
Delivery countries
3
Company listing
Executive profiles
2+
Updated 8 Oct 2026

Overview

Zenko Contact Center – Your Trusted BPO Partner

Zenko Contact Center is a privately owned, independent BPO provider, fully managed by our founding team. We help businesses grow by streamlining operations, enhancing customer support, and delivering tailored outsourcing solutions.

With a skilled team of 170+ professionals, we manage customer service, lead generation, and specialized project workflows with efficiency and precision. By keeping all operations and strategic decisions in-house, we ensure reliable, high-quality service that you can count on.

Partner with Zenko and let us help your business scale with confidence.

What Zenko Group offers its clients

Fully In-House Management: All operations and strategic decisions are handled internally by our leadership team, ensuring consistent quality, transparency, and accountability.

Tailored Solutions: We don’t offer one-size-fits-all services. Each project is customized to your business needs, whether it’s customer support, lead generation, or specialized workflows.

Experienced Team: Our team of 170+ professionals is trained to handle complex processes efficiently while maintaining high service standards.

Reliability and Scalability: We help businesses grow by providing flexible solutions that scale with your needs, without compromising quality.

Data Security and Compliance: We follow strict confidentiality protocols, safeguarding sensitive client information at all times.

How Zenko Group outshines the competition

In-House Control: Unlike many BPOs that rely on external partners or fragmented teams, all our operations and strategic decisions are fully managed internally, ensuring unmatched quality and accountability.

Customized Solutions: We don’t offer generic services. Every project is tailored to meet your unique business needs, from customer support and lead generation to specialized workflows.

Highly Skilled Team: Our team of 170+ professionals is trained to handle complex tasks efficiently, maintaining high standards while adapting to evolving client requirements.

Reliability & Scalability: We provide flexible solutions that scale seamlessly with your business growth, without compromising performance.

Confidentiality & Security: We prioritize data protection and compliance, giving clients full confidence in the safety of their sensitive information.

Zenko Group company structure

Zenko Contact Center is a privately owned company.
The business is fully founder-owned and operates as an independent Ukrainian BPO service provider. We are not part of any holding group or external corporation. All management, strategic decisions, and operations are handled internally by our leadership team.

Sample highlight service offering of Zenko Group

Best Deal: Complete Customer Support Package

Get everything your business needs to deliver exceptional service—all in one package:
24/7 multi-channel customer support (phone, email, chat)
Expert lead generation to grow your client base
Dedicated account manager for seamless communication
Custom workflow setup tailored to your business

All this at a special bundled rate. Save up to 20% compared to individual services!

Headquarters
Hetmana Pavla Polubotka Street, 1A, 02100, Kyiv
Ownership
Private
Industries
Healthcare & Life Sciences, Media & Entertainment, Travel & Hospitality

Details

Year founded
2014
Sectors
Customer Support - Chat, Customer Support - Email, Customer Support - Social Media, E-commerce Support, Healthcare Services, Sales & Lead Generation, Voice - Inbound, Voice - Outbound

Company data

Services & delivery

What they do

  • Customer Support - Chat
  • Customer Support - Email
  • Customer Support - Social Media
  • E-commerce Support
  • Healthcare Services
  • Sales & Lead Generation
  • Voice - Inbound
  • Voice - Outbound

Industries served

  • Healthcare & Life Sciences
  • Media & Entertainment
  • Travel & Hospitality
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Workforce & hiring

Scale & company milestones

Annual revenue

$5 mil. - $10 mil.

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