Velan Virtual Assistants (legal entity: Velan Info Services Pvt Ltd) is a US-headquartered virtual assistant (VA) and back-office staffing provider founded in 2007, with 19+ years in the industry and 200+ clients across North America, Europe, and Australia. Headquartered in Dover, Delaware, Velan positions itself as delivering dedicated remote staff for administrative, technical, and support functions rather than one-off project work. The company reports a team of 500+ professionals and emphasizes data security, accuracy, and low staff turnover as core to its model, backed by ISO 9001, ISO 27001, and SOC 2 certifications.
What velanvirtualassistants offers its clients
- E-Commerce Management Assistant — Administrative and technical support for online retail operations
- Real Estate Virtual Assistants — Administrative, transaction, and lead-support tasks for property professionals
- Supply Chain & Logistics Support — Back-office support for manufacturing and goods-selling operations
- Data Annotation Services — Labeling and tagging image, text, video, and 3D LiDAR data to support AI/ML model training
- Secretarial Services — Day-to-day paperwork and business administration support
- Content Moderation Services — Screening platforms for harmful, explicit, or illegal content
- Ad Trafficking Services — Monitoring live ad campaigns and escalating issues for resolution
- Customer Support Assistant — Outsourced front-line customer service via email, chat, phone, and social media
- CRM Management & Calendar/Appointment Scheduling — Ongoing account and scheduling administration
- Marketing Support Services — Data mining, web research, data cleansing, and social media management (task execution, not campaign strategy/agency work)
How velanvirtualassistants outshines the competition
- Track Record — Founded in 2007, with 19+ years in business and 200+ clients across North America, Europe, and Australia
- Data Security Focus — ISO 27001 and SOC 2 certified, marketed as "100% Data Security"
- Low Attrition — Claims the "Lowest Ghosting Rate Guaranteed" in the VA space
- Flexible Engagement Models — Full-time, part-time, and hourly staffing options with no long-term lock-in
- Quality Standard — ISO 9001 certified BPO operations with a stated "99% Accuracy" benchmark
- 24/7 Availability — Round-the-clock staffing support across time zones
velanvirtualassistants company structure
Velan Info Services Pvt Ltd was founded in 2007 and has grown into what it calls "the world's premier virtual assistant company," now employing 500+ professionals.
