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Ultim8 Outsource Solutions Corporation (U8OS) is an offshore staffing and business process outsourcing company that helps small and medium-sized businesses build dedicated teams in the Philippines. It has an Australian office in Bella Vista, New South Wales, a main Philippine office in Mandaluyong City and a second Philippine office in Baguio.
The company is owned and managed by Rony Hoque, Director and Head of Operations in Australia, who has more than a decade of BPO management experience with both SMEs and large corporations. According to its website, Ultim8 Outsourcing Solutions was established in 2012 and operates a call centre of more than 200 seats that has served clients in the United States, the United Kingdom and Australia.
U8OS says its offshore model suits roles across customer service, lead generation, digital marketing, IT and software development, design, content management, finance and back-office processing. Its listed services include admin and personnel assistants for day-to-day processes, digital marketing by designers and marketers, customer service help desk staff, and bookkeeping and accounting, with bookkeepers working under the supervision of CPAs and chartered accountants.
Other services include web development and SEO, general virtual assistant support for calls, bills, appointments and queries, email and chat support aimed at Australian consumers, inbound and outbound support, and data entry. The company also lists data entry, VEVO checks and reference checks under its inbound and outbound support offering.
U8OS works with teams ranging from a single staff member to more than 100, with the flexibility to scale up or down, and it offers both work-from-home and office-based arrangements. The company positions outsourcing as a way for clients to reduce overheads and redirect capital into revenue-generating activities, and it describes an approach that begins by identifying each client’s objectives before proposing a solution. It highlights quality assurance, data security and compliance, and strong communication among its service standards.
The company suits Australian, US and UK small and mid-sized businesses that want to build a dedicated Philippines-based team for customer support, administration, bookkeeping, marketing or IT, backed by an Australian point of contact.
Ultim8 Outsource Solutions’ main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (02) 8080 7588.
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