Callbox Australia

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Callbox Australia is a BPO provider headquartered in Australia.

3.6/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-10
Estimated headcount
Annual revenue
$25 mil. - $50 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Updated 28 Oct 2026

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Overview

Callbox Australia is a B2B lead generation and sales outsourcing company serving businesses across Australia and New Zealand. It provides appointment setting, telemarketing, SDR outsourcing, and multi-channel lead generation services.

Callbox Australia is part of the global Callbox group, which was founded in Los Angeles in 2004. Its Australian operations were established in 2008. The group reports more than 700 team members, 10,000+ campaigns completed, and 6.5 million+ business contacts across its global database.

What Callbox Australia offers its clients

Callbox Australia provides outsourced sales and lead generation services for businesses looking to build qualified pipelines and generate new business opportunities.

Appointment Setting – Qualified B2B meeting generation for sales teams.

B2B Telemarketing & SDR Outsourcing – Outsourced sales development and prospecting support.

Multi-Channel Lead Generation – Prospect outreach across phone, email, social media, and other channels.

Client Acquisition & Sales Outsourcing – Sales support covering prospecting and business development activities.

Event Marketing – Lead generation and appointment-setting campaigns connected to industry events.

How Callbox Australia outshines the competition

Callbox Australia stands out through its long-standing ANZ presence, specialized B2B sales focus, and access to the resources of the wider Callbox group.

Established ANZ presence. Has operated in Australia since 2008, giving it more than 15 years of experience in the local market.

Global delivery scale. Operates as part of a global group with 700+ team members, 6.5 million+ business contacts, and campaigns across more than 50 markets.

B2B sales specialization. Focuses specifically on lead generation, appointment setting, telemarketing, and sales development rather than general customer support.

Multi-channel outreach. Uses phone, email, social media, and other digital channels to reach prospects through multiple touchpoints.

Documented campaign experience. Reports more than 1,200 campaigns completed in Australia and over 10,000 campaigns globally.

Callbox Australia company structure

Callbox Australia is the Australian and New Zealand arm of the privately held Callbox group. Its Australian operations are based in Ultimo, New South Wales, with coverage across Sydney, Melbourne, Brisbane, and Perth.

The global Callbox group was founded in 2004 by Rom Agustin, who serves as Founder and CEO. The group operates across multiple international locations, including the United States, Australia, New Zealand, the United Kingdom, Singapore, and Malaysia.

Sample highlight service offering of Callbox Australia

B2B Appointment Setting

Callbox Australia helps businesses generate qualified sales meetings by identifying and contacting prospective customers on behalf of their sales teams. Campaigns can use phone, email, social media, and other channels to engage prospects and schedule meetings with relevant decision-makers.

Headquarters
Shop 3/1/3 Larkin St, Camperdown NSW 2050, Australia, 2050, Camperdown, NSW, Australia
Ownership
Private
Industries
Automotive, Financial Services & Banking, Healthcare & Life Sciences, Manufacturing, Media & Entertainment, Technology & SaaS

Details

Year founded
2004
Countries of fulfillment
Australia, New Zealand
Sectors
AI & Automation Services, Digital Marketing, Healthcare Services, Sales & Lead Generation, Voice - Outbound

Company data

Services & delivery

What they do

  • AI & Automation Services
  • Digital Marketing
  • Healthcare Services
  • Sales & Lead Generation
  • Voice - Outbound

Industries served

  • Automotive
  • Financial Services & Banking
  • Healthcare & Life Sciences
  • Manufacturing
  • Media & Entertainment
  • Technology & SaaS
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Workforce & hiring

Scale & company milestones

Annual revenue

$25 mil. - $50 mil.

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