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Global Capability

Overview

At Global Capability, we help you build global teams that feel like your own. We provide skilled professionals across admin, marketing, recruitment, sales, compliance, and more, people who reflect your values, work to your standards, and integrate seamlessly into your business.

This isn’t outsourcing, it’s expanding your in-house capability with loyal, dedicated talent who bring a strong work ethic and a commitment to your success. With flexible service models, full operational support, and transparent pricing, you stay in control while we handle the setup, compliance, and delivery. It’s your team, your culture, scaled globally.

What Global Capability offers its clients

From London to Nairobi. From recruitment to global outsourcing.

With over 15 years of experience building, growing, and scaling international teams, including in India, South Africa, and across large public sector projects, our founder, Alex Hashash, has seen what it takes to lead global operations. After a visit to Nairobi for a friend’s wedding, he saw first-hand the passion, skill, and potential Kenya has to offer. That trip became a turning point, and the beginning of a new chapter.

What followed was simple: take years of global leadership, pair it with Nairobi’s talent and energy, and build something powerful. Today, Global Capability exists to help businesses create their own global teams, backed by in-person, on-the-ground management and a safe pair of hands you can trust.

We’ve built, scaled, and managed global teams for over 15 years, and now we’re here to do the same for you. With deep knowledge of offshore team building, transparent pricing, and honest delivery, we’re ready to help you create your very own Global Capability Centre.

How Global Capability outshines the competition

Nairobi is one of the world’s most exciting emerging outsourcing hubs. While others look elsewhere, we’ve built the infrastructure, leadership, and local expertise to help you get ahead of the competition. With a time zone that perfectly overlaps with the UK and Europe, real-time collaboration is seamless, no delays, no missed windows. For teams based in America, Canada or Australia , we offer the flexibility to match your working patterns or keep things moving while you sleep, ensuring round-the-clock productivity that supports your goals.

​By tapping into Nairobi’s talent, you can free up your top performers to focus on high-impact work, rather than being bogged down with everyday tasks. Your teams get more done, with less stress, and your in-house staff will finally have the breathing room to focus on growth

Global Capability company structure

We are a founder-led, boutique outsourcing company headquartered in Nairobi. Global Capability was started by a recruitment and operations professional with a passion for Kenya and its exceptional talent. Our business was born from real experience managing global teams over the past 15 years in India, South Africa, UK and Ireland, with a desire to help others grow by building offshore teams that feel truly their own. We’re proudly independent and built for flexibility, partnership, and long-term impact.

Sample highlight service offering of Global Capability

Save Time & Hassle: We handle recruitment, onboarding, infrastructure, compliance, HR & payroll setup — so you don’t have to.

Own Your Team Fully: You recruit, manage, and lead your offshore team directly — we just set everything up to fit your values and culture.

Tailored to Your Business: Teams are embedded with your culture, values, and working standards — no cookie-cutter solutions.

Flexible Growth Models: Scale your team quickly and efficiently with packages designed for your growth needs.

Local Expertise, Global Reach: Tap into Nairobi’s world-class talent pool with trusted support from a local partner.

Affordable & Transparent: Competitive pricing with no surprises — invest smartly in your offshore growth.

Headquarters

Luther Plaza, Nairobi, Nairobi County

Public or Private

private

Seats or staff

20

Revenue

200000

Industries

-


Details

Executive

-

Year Founded

04/30/2025

Countries of fulfillment
  • Kenya
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Finance & Accounting
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Retail
  • Telecommunications
Contact information

Kenya +254800230013, Canada +16478492704, USA +14696102303, UK +441156547736, Australia +6137067 5350

https://www.global-capability.com/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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