ZELLIS

Zellis is an Australian eCommerce and multichannel retail agency, founded in 2015 and headquartered in Melbourne, Victoria. Alongside its core web design, consulting, and unified-commerce platform business (ZELLIS Connect), the company operates a dedicated staffing/outsourcing division, ZELLIS Flex, which places managed offshore staff based in the Philippines with client businesses as an alternative to freelance platforms like Upwork or Freelancer. This combination positions Zellis as both a retail technology agency and a genuine BPO/staffing outsourcing provider for eCommerce and retail-adjacent functions.

What ZELLIS offers its clients

- Skilled Staff Outsourcing (ZELLIS Flex) — full-time or part-time offshore "Flexers" placed as extended team members for product data, catalogue, marketing, and support work, with recruitment, onboarding, HR, and compliance handled by Zellis.
- eCommerce Platform & Integrations (ZELLIS Connect) — a unified commerce platform connecting webstores to marketplaces (eBay, Amazon, Myer, Bunnings, Woolworths) and back-end systems like Shopify, SAP, and Retail Express.
- Automotive Fitment Solutions (ZELLIS Auto) — fitment data tagging and licensing (Redbook/TecDoc) for automotive parts retailers.
- Web Design & Development — custom webstore design, system integrations, and software development for retail/eCommerce clients.
- Consulting & Business Auditing — eCommerce strategy, business auditing, and marketplace channel management advisory.

How ZELLIS outshines the competition

Zellis positions its Flex staffing model as a step up from freelance marketplaces like Upwork or Freelancer: clients get a dedicated, long-term staff member whose recruitment, onboarding, IT, HR, legal compliance, employment benefits, health insurance, taxes, and government fees are all handled by Zellis. Day-to-day supervision, mentoring, and performance management of staff is carried out by Zellis's own Philippines leadership/operations team, while the client directs the actual work — removing the employment administrative burden without removing the client's control over task direction. The company also cites deep retail-sector specialization (60+ years combined retail experience, 200+ retailers served, 3,000+ projects delivered). It holds Maropost Gold Certified Partner status and offers a 30-day "Assurance Guarantee" on web design/integration work.

ZELLIS company structure

ZELLIS is proudly Australian-owned, driven by a vision to deliver seamless, high-impact multichannel solutions for today’s retailers and automotive dealerships—integrating webstores, marketplaces, and physical outlets. Our seasoned ecommerce data experts and customer support specialists work within your business to accelerate growth and drive performance. Now, we’re expanding our service portfolio to include general virtual assistance, bookkeeping, and comprehensive administrative support to meet the evolving needs of the freelancing world.