$50 mil. - $100 mil.
Kenneth Esteleydiz de Guzman, Business Development Manager
About MultiRational: Review and comparison
MultiRational is an organization dedicated to offering Australian small- and medium-sized enterprises (SMEs) the benefits of multinational companies (MNCs). With headquarters in Makati, Manila, Philippines, MultiRational has offered insourcing services to Australian SMEs since 2006.
Uninational companies struggle to compete with MNCs. Instead of offering Business Process Outsourcing (BPO) services, MultiRational helps SMEs grow through insourcing. This business model gives the employer more control and lower salary costs without long-term commitment.
This offshoring company has between 201 and 500 employees. They employ expats and natives to the Philippines to provide excellent support services to Australian companies.
MultiRational helps uninational SMEs become multinational. It offers insourcing services to Australian SMEs by helping them establish offices in the Philippines. This business arrangement gives the SME more control of its service quality, management, and production. These companies can also hire and fire employees directly.
Another benefit of MultiRational’s insourcing is that its clients can bypass salary markups to get and choose the benefits they offer. This arrangement also gives companies greater security over their business secrets and data. SMEs can achieve these MNC benefits without period contracts, capex, outsourcing, or net costs.
Other benefits include:
- Asset protection
- Risk mitigation
- Lower operating costs
- Tax incentives
- Currency and labor arbitrage
- Business continuity
- Regulatory relief
- Jurisdictional choice
- New market access
- Faster profit and growth
MultiRational is Australian-owned despite its basis in the Philippines, and it has become the highest profile Australian business internationalization company.
MultiRational’s BPO services and pricings
MultiRational’s support services include:
- Offshore insourcing
- Philippines visa processing
- Business internationalization
The company only services Australian SMEs. It provides these organizations with Filipino office locations, workstations, conference rooms, and security.
MultiRational gives its clients control over an employee’s benefits and salary, letting them take advantage of the lower labor rates and vast workforce in the Philippines. The firm guides its clients through establishing offices in Manila without locking them in contracts.
It takes advantage of intellectual capital, technology, offshore facilities, structuring, support services, and systems. The Philippines has low operating and living costs, a growing economy, and an ideal location for business internationalization.
Pricing for MultiRational’s services tends to be lower than most BPOs as clients have more control over what they pay employees. However, the exact pricing will depend on the scale of the services chosen.
How MultiRational outshines its competition
MultiRational stands out from other BPO companies because it is not a BPO. It performs offshore insourcing instead of outsourcing. BPOs have a salary markup, lock clients in contracts, keep the staff under their management, and sell output.
On the other hand, MultiRational helps clients get their own staff in a Manila office. Its customers pay lower costs and have more flexibility in their terms. Also, companies do not have an intellectual property risk since they manage the offshore staff directly.
Graham Gulliver (CEO and Group Chairman)
Graham Gulliver has served as the CEO of MultiRational since 2006. He also works for Abrenia Venture Partners, Delegait Pty, the Information Technology and Business Processing Association, and Expatch.
Lauren Jennings (Country Manager)
Lauren Jennings has worked as the Country Manager for MultiRational since 2014. While from Australia, she has lived in Dubai, Cambodia, and the Philippines with travels and experience in countless other countries.
MultiRational reviews and comparisons
The low prices from MultiRational come at a cost. The company holds a 3.8-star rating on Glassdoor, with some employees troubled by low pay and minimal benefits from some unreasonable clients. The quality of the job comes more from employees than management, which is beneficial to the clients but not the Filipino workforce.
MultiRational’s contact information
MultiRational’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 61-2-9037-2802.