RPM BPO

Verified profile

RPM BPO is a BPO provider headquartered in United States.

OA500 Global Outsourcing Firm Index, 2026 Source Partner
Company at a glance
Employee range
11-20
Estimated headcount
Delivery countries
1
Company listing
Executive profiles
1+
Updated 8 Nov 2026

Explore the intelligence behind RPM BPO

From company facts to your next conversation.

Go deeper in OA Explorer. Research decision-makers, track company changes and build your shortlist.

Open RPM BPO in OA Explorer

Overview

RPM is a BPO with clients across the United States, Canada, UK, Europe, and Asia. Their services include sales, IT, customer support, marketing, and various back office operations.

RPM operates in a dozen different industries including FinTech, Insurance, E-Commerce, Legal, SaaS, Consumer goods, and more.

What RPM BPO offers its clients

Back Office Operations include:
- KYC (FinTech, banking)
- Claims (Insurance)
- Authorizations (Healthcare, Insurance)
- Billing
- Bookkeeping
- Data verification
- Legal operations (Law firms)

Sales includes:
- Outbound development, lead generation
- SDRs
- Account Executives
- Fully cycle sales ownership
- Account management, Customer Success

IT Operations includes:
- Level 1, 2, and 3 helpdesk
- System administration
- Automation and AI Implementation

Software Development includes:
- Full stack development
- iOS/Android mobile development
- Web design and development
- Full time and project based development

Customer Experience includes:
- Level 1, 2, and 3 customer support
- Technical support
- "Human-in-the-loop" escalations for AI
- White glove, concierge level service
- Community engagement and management
- Trust and Safety, content moderation

Marketing includes:
- SEO, organic ranking
- GEO (Generative Engine Optimization / ChatGPT optimization)
- Paid marketing, (Google, social media ads)

How RPM BPO outshines the competition

They're a founder led organization, which means operational excellence and execution remain at a high bar. They attract and retain high quality performers because they invest in their people's growth via better wages, training, and career development.  All of this provides clients with long term sustainable success.

RPM BPO company structure

RPM BPO is headquartered in Silicon Valley with nearshore offices in the Dominican Republic and Colombia.

The advantages of a nearshore team includes: same time zone (US Central and Eastern time) and cultural alignment (work styles, communication, etc.) This leads to long term sustainability over offshore teams where burnout and attrition are common.

The team has extensive experience in various industries such as financial services, e-commerce, automotive, dental, medical, SaaS, and technology. They work with startups, SMB, SME, Enterprise, B2B, B2C.

Headquarters
San Jose, CA
Ownership
Private
Industries
E-commerce & Retail, Financial Services & Banking

Details

Year founded
2021
Countries of fulfillment
Colombia, Dominican Republic
Sectors
Back Office - Data Entry, E-commerce Support, Finance & Accounting, Insurance Services, Voice - Inbound

Company data

Services & delivery

What they do

  • Back Office - Data Entry
  • E-commerce Support
  • Finance & Accounting
  • Insurance Services
  • Voice - Inbound

Industries served

  • E-commerce & Retail
  • Financial Services & Banking
Explore service capabilities

Workforce & hiring

Skills in the workforce

Selected skills
  • Communication
  • English
  • Customer Relationship Management (CRM)
  • Customer Service
  • Leadership

Skills listed by people associated with RPM BPO.

Selected self-reported skills.

Explore skills & roles

Leadership & connections

Executive appointments

View executive appointments and employment history in OA Explorer.

Explore executive movement

Executive contacts

OA EXPLORER

Executive profiles

Explore 1+ executive profiles by function and seniority, then check contact availability in OA Explorer.

  • Role and function filters
  • Profile and employment history
  • Contact details with member access

Available with OA Explorer

Explore executive contacts

Contact availability depends on the record and your membership.


About RPM BPO: Review and comparison

RPM BPO is dedicated to empowering organizations to achieve rapid growth and seamlessly expand their operations while positively impacting the lives of employees around the world.

The company places a strong emphasis on prioritizing people and upholding excellence as core values. 

Encouraging a growth mindset, supporting continuous learning, and investing in personal development are essential elements of effective leadership within RPM BPO. Focusing on employee well-being and growth lays the groundwork for excellence. 

RPM BPO’s commitment to high standards ensures precise and meticulous actions, showcasing its dedication to delivering superior service and products. 

With a people-first leadership approach, a growth mindset, and a commitment to excellence, RPM BPO consistently exceeds expectations in its work.

RPM BPO Outsourcing

RPM BPO operates in a modern framework that blends remote work and distributed teams, a common setup among many companies today. 

This BPO’s headquarters is located in San Jose, California, at the heart of Silicon Valley, serving as the focal point for coordinating operations with nearshore teams strategically positioned across Latin America.

RPM BPO’s BPO services and pricings

RPM BPO has established itself as a trusted provider of outsourced services, professionally catering to businesses of various sizes.

Here are the services offered by RPM BPO:

  • Customer service outsourcing – The customer service outsourcing team embodies professionalism, efficiency, and on-brand representation to ensure that each customer is met with exceptional service. 
  • Sales outsourcing – Whether you are looking to enhance an existing sales team or build one from the ground up, its experts can help boost pipeline performance, streamline operations for enhanced efficiency, and ultimately drive revenue growth.
  • Back office outsourcing – With RPM  services, you can trust that the intricacies of the back office are in capable hands, giving your team the freedom to thrive in more strategic and value-driven endeavors.

RPM BPO’s pricing

The RPM BPO team is dedicated to providing transparent and accurate pricing for outsourced services, making it easier for you to make informed decisions about your business needs.

Share your business goals, current challenges, and upcoming technological needs. Book your consultation today!

How RPM BPO outshines its competition

At RPM BPO, they understand the value of efficiency and expertise in the business world. When you choose to work with its experienced team, you’re opting for professionals who can hit the ground running and move fast to meet your business needs. 

The company prioritizes saving client’s time and money by providing top-notch services that deliver results without unnecessary delays or expenses. 

In a competitive market, wasting resources on unreliable or inefficient alternatives can be a costly mistake that causes headaches and setbacks.

With RPM BPO, you can trust that you’re investing in a team that values your time, money, and success, ensuring a smooth and productive partnership every step of the way.

Key executives

RPM BPO’s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

RPM BPO reviews and comparisons

RPM BPO is an innovative outsourcing service provider in San Jose, California, specializing in customer service outsourcing, sales outsourcing, and back-office outsourcing. 

Although we currently don’t have in-depth reviews about this firm and its services, we recommend comparing it with other outsourcing providers.

The firm’s website also offers plenty of client testimonials highlighting how other businesses use its services to help their businesses grow.

RPM BPO’s contact information

RPM BPO’s main headquarters is located in:

Headquarters location San Jose, CA

Further, you may virtually reach out the company through the following contact information:

Facebook
Facebook N/A

In addition, you may email them at [email protected]

Find RPM BPO decision-makers

Explore 1+ executive profiles, contact availability and company activity in OA Explorer.

Explore RPM BPO in OA Explorer

No news, podcast & articles available for this BPO

Browse the latest coverage from Outsource Accelerator.

Visit OA News

RPM BPO videos & images

Previous
RPM BPO image 1
RPM BPO image 2
RPM BPO image 3
RPM BPO image 4
RPM BPO image 5
Next

More company data in OA Explorer

OA Explorer member research
Your researchPublic profileWith OA Explorer
Company fundamentalsFacts, services & reported financialsEnriched profiles & advanced filters
Workforce & hiringSelected summaries & broad distributionsDetailed breakdowns, history & tracked vacancies
People & connectionsPublished biographies & movement summariesExecutive research & permitted contact access
News & business signalsOA articles & selected themesFull tracked timeline, sources & classifications
Ongoing researchBrowse individual company profilesSaved accounts, monitoring & controlled exports

Research more companies in OA Explorer

Explore executive contacts, hiring activity and company changes across the outsourcing industry.

Company research

Explore company profiles, workforce trends and hiring activity.

OA Explorer company directory with company search and filters Company search

Account monitoring

Save companies and follow their latest activity and changes.

OA Explorer signals overview with hiring and workforce tools Company signals
Explore OA Explorer
Close
Enlarged image
Contact us illustration

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.

    Close