ServiceSource

ServiceSource is a Business Process Outsourcing (BPO) solutions provider that specializes in customer success transformation and accelerating B2B digital sales. This BPO service provider employs highly experienced sales professionals, data-driven analysis, and best-practice methods to scale and redesign customer experience journeys into desirable business outcomes. 

With over two decades of experience, Service Source conducts business in 178 countries and 45 languages, driving billions in client value each year.

ServiceSource employs a team of over 3,000 “Sourcers,” a diverse, inclusive, highly experienced team of customer success, sales, and business professionals from all over the globe. 

This BPO solutions provider fosters a high-performing culture of opportunity, success, and growth for its partners, clients, and team members.

ServiceSource emphasizes four core values: Dedication, Collaboration, Trust, and Caring. These values energize the company’s commitment to deliver for its clients and give back to its community. ServiceSource provides 15,000 hours annually to community improvement.

ServiceSource offers the following solutions to meet the needs and goals of its client companies:

Inside Sales

• Lead Qualification
• Lead Conversion
• Account Management

Customer Success

• Onboarding
• Adoption
• Renewals Management

Renewals

• Data Analysis
• Reporting
• Attrition minimization

Channel Management

• Partner Success Management
• Onboarding and Enablement
• Channel Performance Insights

ServiceSource’s pricing

ServiceSource provides carefully-crafted solutions packages that are tailored to meet each particular client company’s specific needs and goals. Thus, no two service packages are identical, and pricing varies accordingly.

Contact ServiceSource for a consultation and quote.

ServiceSource stands out among its BPO solutions provider peers for several reasons.

ServiceSource maintains an intense focus on aiding some of the largest brands in the world in forging connections with their SME customers by understanding the unique challenges those customers face.

This BPO service provider delivers the insights, infrastructure, and scale that lead not just to immediate gains but to long-lasting results. 

ServiceSource takes a comprehensive and collaborative approach to its BPO services. It consistently delivers successful outcomes for its clients and offers unparalleled expertise and experience. With its carefully tailored service packages, ServiceSource unlocks speed and scale for its client companies and nurtures their long-term relationships with their customers

Christopher Carrington, Board of Directors

Christopher Carrington has served as Chief Executive Officer and Board of Director for ServiceSource since December of 2014. He also currently serves as CEO of Omni Interactions and Chairman of the Board of iQor. 

He received his B.A. in Economics from Indiana University Bloomington in 1983 and his graduate degree in Executive Business Development, Business Administration and Management from the Wharton School of Business in 1998. His areas of expertise are outsourcing, strategy, and leadership. 

ServiceSource receives praise from its clients for the outcomes it generates. Clients note that their customer experience feedback has improved drastically thanks to their partnership with ServiceSource.

Clients also note the experience and professionalism of the staff at ServiceSource and the effectiveness of its data- and tech-driven approach to BPO solutions.

ServiceSource’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website http://www.servicesource.com

LinkedIn https://www.linkedin.com/company/servicesource/

Facebook https://www.facebook.com/ServiceSource

In addition, you may email them at [email protected] or call 855-267-9190.

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