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The world's most complete directory of global Business Process Outsourcing firms.
2,230 firms are tracked across the Hub. This is the public read-out of their hiring, workforce and executives.
OA Intelligence Hub · Reference index: 9 Oct 2026
every one of them opens in full with a free account
See all datasetsCapability bands bring scale, operating capability, buyer readiness, brand influence and talent into one view.
A public capability band for each indexed firm · Index of July 2026
A free account opens the whole ranking, plus filters by tier, country, service line and headcount.
Capability tier across tracked firms · Index of July 2026
11 of 2,230 tracked firms are in Strong or Elite.
Cognizant Elite — rank 1 of 2,230
Country, service line, buyer vertical — the three questions every deal starts with. Cross any two and 2,230 firms become the handful worth a call.
758 founded in the 2010s of 1,883 with a known year
Headquarters country
Declared service lines
Buyer verticals in client work
India and the Philippines hold 22.1% of tracked firms between them; the United States is the largest single hub, with 874 firms. Cross any two of these three columns and the pattern turns into a shortlist.
Cross-filter the directory42 segments, scored on the strength of the firms inside them. Some have real depth. Some have three providers and a website.
Cell value is the average ABM score. Revenue bands include estimated figures · Index of July 2026. 42 squares, 933 firms.
Select a published square to inspect its score and firm count. Squares without a public score show No data.
A firm opening two hundred roles is about to buy seats, software and services. 33 are in that mode this week — weeks before any press release says so.
Hiring velocity read nightly across 199 firms · Updated 2026-10-09
Aggressive hirers are the strongest forward signal of new vendor budget. 33 firms are in that mode this week — and every one of them is named in the directory.
Delivery locations named in live ads · Updated 2026-10-09
Job-ad content across live postings · Updated 2026-10-09
Firms group differently by service, delivery location and workforce. Explore the archetypes that describe those patterns.
Firms clustered by what they sell, where they deliver and who they hire · Updated 2026-10-09
A cohort of 58 mostly private firms built around AI & Automation Services and IT Development, concentrated in Technology & SaaS. Anchored by Tech Mahindra, Intetics and Squiz, the group delivers primarily from North America.
Featured firms: Tech Mahindra, Intetics, Squiz, Alchemy
A cohort of 51 mostly private firms built around Finance & Accounting and Voice - Inbound, concentrated in Technology & SaaS. Anchored by Rate, iBridge and QUALCO, the group delivers primarily from North America.
Featured firms: Rate, iBridge, QUALCO, One Contact by Grupo Migesa
Services: HR & Recruitment, Finance & Accounting. HQ: United States, United Kingdom, Germany. Delivery: Remote/Distributed, San Francisco, United States, New York, United States.
Featured firms: Paychex PEO, Deel, Remote, TriNet
A cohort of 55 mostly private firms built around HR & Recruitment and IT Development, concentrated in Technology & SaaS. Anchored by Scalo, Delegate CX and Globaldev Group, the group delivers primarily from North America.
Featured firms: Scalo, Delegate CX, Globaldev Group, Relay Human Cloud
Services: IT Development, Digital Marketing, AI & Automation Services. HQ: India, Canada. Delivery: North America, Asia-Pacific. 109 tracked firms.
Featured firms: Tech Mahindra Business Process Services, eClerx, Aeries Technology, 1Point1
Services: IT Development, Digital Marketing, Voice - Inbound. HQ: United States, India. Delivery: North America, Asia-Pacific. 103 tracked firms.
Featured firms: Indra, NTT DATA GROUP, Neo BPO, DXC Technology
See the firms and service patterns behind each industry cluster.
45,721 executives are indexed across tracked firms. Explore the career histories and alumni connections behind the firms in the directory.
Every tracked firm also has its executives, their seniority, their influence and where they worked before · Updated 2026-10-09
A free account opens the executive index of 45,721 people, filterable by firm, seniority and function.
Skills, functions and locations across the tracked workforce of 3,187,786 people (LinkedIn).
Top reported functions, skills and locations across 2,019 firms · Updated 2026-10-01
Every figure here is reproducible, versioned and dated, so you can see what moved and when. No panel, no popularity vote, no pay-to-rank.
The scoring library behind every number on this page
Single 0–100 composite — the basis of the next-generation OA500.
How actionable an account is right now: scale, growth, media, reach.
Twelve-month staff delta, read from verified employee records.
How loud a firm is across news, awards and industry coverage.
How networked and credible a named executive is.
Modelled discretionary technology spend — a TAM proxy per firm.
The Hub shows the industry in aggregate. An account shows it firm by firm — which is where a shortlist actually comes from.
Everyone
Companies sourcing a BPO
Buyers with a live brief
One free account, no card, instant access.
Four ways to explore the outsourcing industry. Choose where to go next.
