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With the Largest Single-Scale Infrastructure and Employment in Korea, U BASE maintains the Highest Credit Ratings with a robust financial structure through Continuous Revenue Growth.

U BASE Group Employees : 11,000
U BASE Group Revenue : U$ 435 mil
Single Largest Infra in Korea : 9,000 seats
Tangible Assets : No.1
Credit Ratings : AA-

U BASE ASIA established in Malaysia since 2017 as a strategic delivery hub for multilingual support who is certified with MSC/MD status. Good News for our customers and society by hiring Good People who make a Good Company where provides the Good Service based on our customer centric philosophy.

U BASE ASIA strive to provide a comfortable and enjoyable space as a part of lifestyle, beyond providing a simple working environment for employees. As diverse members gather to form a society called U BASE ASIA.

U BASE ASIA provides an environment in which employees can create U BASE’s culture on their own, and operates various programs and recreational facilities to maximize employee happiness.

What UBASE ASIA offers its clients

UBASE has provided services of 100+ clients in various industries including public organizations, finance, distribution, manufacturing, broadcasting, insurance and, ICT communications education, UBASE has established a corporate philosophy of ‘Good People, Good Company, Good News’ to create a people-oriented culture that respects ‘diversity’.

Languages we can support
European : English, German, Spanish, Turkish, French, Norwegian, Portuguese, Polish, Czech, Danish, Dutch, Russian, Italian
Asian : Japanese, Korean, Mandarin, Cantonese, Thai, Vietnamese, Bahasa Malaysia, Taiwanese, Tagalog, Hindi, Tamil, Burmese, Bahasa Indonesia, Cambodian, Khmer, Mongolian
MEA : Bantu Swahili, Arabic, Afrikaans, Setswana, Persian, Shona

For more information, please visit

UBASE ASIA company structure

UBASE is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers ( IT equipment maintenance service ) nationwide.

Since its establishment in 1999, UBASE has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on the customer’s choice. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.

All employees have opportunities to expand their capability and develop career plans regardless of age, gender, title, and disability. We provide various benefits to our employees. These include sleeping and health keeper room health care center, resting place, feeding room and cafeteria. In addition, employees enjoy four major insurance coverage and paid annual and maternity leave.

We will continue to listen to our employees, clients, and customers and grow into a global outsourcing company that provides a higher level of service.

Vision Statement: "Satisfying partners by satisfying partner’s customers”

At UBASE, we believe that the future of the company depends on customers’ satisfaction. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.


345 Ttukseom-ro, Seongdong-gu, Seoul, South Korea, 04780, Seoul, Seongdong-gu

Public or Private


Seats or staff




  • Consumer Services
  • Education
  • Financial Services
  • Game Dev & Support



Naweshad Shariff

Year Founded


Countries of fulfillment
  • Japan
  • Malaysia
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Seat Leasing BPO
Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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