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Time Communications

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About

Time Communications provides call center services 24 hours a day, 7 days a week. We partner with both large and small businesses, providing quality customer support, live telephone messaging, answering service, and order taking around the clock, 365 days a year.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

17

Site traffic

1,023

OA ranking

-

Glassdoor rating

1.8

CrunchBase ranking

-

Details

Executive

Mike Eastwood, Chief Operating Officer

Year Founded

1972

Countries of fulfillment

-

Sectors

-

Contact information

866-258-8500

https://timecommunications.biz/

Social media

About Time Communications: Review and comparison

Time Communications is an innovative business process operations company. This BPO provides call-answering services and customer service solutions for businesses.

This company has been providing excellence in call-answering services since 1972. Time Communications is an industry leader and has been in the global market since 1999. It is recognized as having excellence in customer service and is the 2020 ASTI Award of Distinction winner.

Since its founding, Time Communications has expanded to four locations. This award-winning BPO services businesses in the HVAC, plumbing, restoration, and retail industries.

Time Communications Outsourcing

Time Communications takes pride in its customer-centric approach to call-answering services. This company uses state-of-the-art technology, innovative BPO solutions, and high-quality workers to provide businesses with the very best services.

This BPO is headquartered in Roseville, MN, in the United States. Time Communications is committed to providing high-quality career opportunities to skilled workers in the area. This award-winning BPO is proud of its highly-trained workforce and the solutions it can provide.

Time Communications’s BPO services and pricings

Time Communications is a long-term leader in the BPO industry. Services provided include:

  • Live call answering
  • Live messaging
  • Customer support 
  • Emergency dispatch
  • Order taking
  • Outbound call center
  • Tech support
  • Order entry
  • Emergency support services
  • Overflow services
  • Medical call answering
  • Variety of message delivery options

This BPO is an award-winning BPO that provides these services and more to businesses that need assistance with call-answering services. This company also provides call-answering services for a variety of businesses including: HVAC, plumbing, retail, real estate, law offices, healthcare, and other service industries.

Time Communications’ pricing

This company’s pricing will depend on the client’s needs and their call-answering requirements. Potential clients should contact a representative for a customized quote.

This BPO does offer a 90-day money-back guarantee. This mitigates any risk for potential clients and reflects Time Communications’ professionalism.

How Time Communications outshines its competition

Time Communications takes pride in its customer-focused approach to serving businesses’ customer-service needs. This 2020 ASTI award-winning company  stands out by:

  • Having highly-trained professionals 
  • Gearing training specifically for each business
  • Highest quality technology available to handle customers
  • 24-hour services 7 days per week
  • Committed to serving the needs of the business
  • Working with both large and small businesses
  • Prompt and responsive services
  • Customizable serves to suit client’s needs
  • Top of the industry statistics
  • Committed to helping businesses succeed and grow

Key executives

Mike Eastwood (owner)

Mike Eastwood is the current owner of Time Communications. He also serves as the company’s CEO. Mike Eastwood has a background in telecommunications and customer service. He has been with Time Communications for over 49 years.

Time Communications reviews and comparisons

Time Communications is a top-notch BPO solutions provider in the United States. The following is a review from the company’s website:

“When it boils down to it, we need a place that understands our business, and ArvigAnswering Solutions fits that bill!”– Kim Miller, Customer Service Manager

This BPO’s prices and services should be compared to other similarly-sized companies in the United States.

Time Communications’s contact information

Time Communications’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 866-258-8500.

References

https://www.crunchbase.com/organization/time-communications

https://www.glassdoor.com/Overview/Working-at-Time-Communications-EI_IE1369220.11,30.htm

Time Communications news, podcast & articles

No news, podcast & articles available for this BPO

Time Communications videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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