About Teledirect Group: Review and comparison
TDCX is a global business outsourcing provider and trusted digital economy enabler with a strong presence in East Asia, Europe, and the Americas. Considered a boutique among firms, TDCX is the go-to for high-growth brands.
Founded in 1995, TDCX has serviced a wide range of diverse and thriving clientele across industries like digital advertising, e-Commerce, food services, consumer electronics, and more. Feel free to read over their case studies in offering top-class support for a variety of brands.
Teledirect Group Outsourcing
As an award-winning BPO company in Asia, TDCX is proud to offer incredible services to brand partners that can benefit and appreciate the quality of accelerated sales, more efficient recruiting, and other support. Most recently, TDCX was recognized by Clutch as the top Singaporean business-to-business company in 2021.
Teledirect Group’s BPO services and pricings
TDCX is the powerhouse Asian BPO at providing 360-degree customer experience solutions. They can work to service a whole host of needs based on your business, such as:
- Solutions for adapting to working from home
- Comprehensive customer service
- Digital community content moderation
- E-commerce growth management and support
- Fast and efficient tech support
- Revenue generation
The support TDCX can offer doesn’t stop there. You can expect innovation and insight at every step of your journey with TDCX as you grow bigger and bigger.
TDCX’s pricing will depend on the requirements and needs of each client. However, they will always have a contact form for getting in touch with them. They are also public regarding investor opportunities and incentives.
How Teledirect Group outshines its competition
TDCX has a large focus on providing quality support for some of the best-known digital tech brands at high levels of performance. Their BPO services include:
- Technological support for working at home
- In-depth customer analytics and consulting for leads generation and revenue maximization
- Inside sales services to convert more potential customers into loyal ones
- Customer service and experience opportunities or quickly scaling businesses
- Community-securing content moderation options built to keep whatever kind of group you want to foster safe and secure
- Human resources in specialized tech support
The main mission of TDCX is to be the first and last word of BPO services in Asia, as well as across the globe, thanks to their multitude of locations and multilingual staff.
Laurent Junique (CEO/Founder/Talent Hunter)
Laurent Junique is the founder and chief executive officer of TDCX. He continues to manage the company as well as provide routes for more talented individuals to contribute to TDCX’s success.
You can read a recent interview with Nikkei Asia where he projects more growth in TDCX’s future.
Teledirect Group reviews and comparisons
TDCX is a highly accredited BPO boutique organization with “over 270 local, regional and international industry awards and recognitions for our customer experience solutions, HR, recruitment, and work culture.”
Teledirect Group’s contact information
Teledirect Group’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 02 862 9500.