Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines.
Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power.
We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations.
We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.
What Staff Outsourcing offers its clients
Staff Outsourcing provides vetted agents that go through rigorous testing including real use case situations. Staff Outsourcing is less of a service agency, more of a partner. Your success and our growth is our number one priority, as if you’re not growing, neither are we. All agents we provide have our full backing with the goal of having long-term relationships. With an average 5-year retention rate of our employees, we are looking for long term partnerships between our clients and agents.
Staff Outsourcing was founded out of the frustration of dealing with poor outsourcing companies. Most great businesses are founded out of the desire to solve a problem and fill a void in the market and Staff Outsourcing is no different. What we have created is a company that solves the pain points many businesses owners face when outsourcing. With USA based management and ownership along with our vast experience in eCommerce and business in general we “get” our clients and their needs.
We have taken all the lessons we have learned, positive and negative, to apply them within our office as tools for quality. Accountability, KPIs, Metrics, SOPs are not just buzzwords to us but core competencies. Our goal is for our outsourced employees to perform as well if not better than the staff in your home office. We want to be a key partner to your company with an exceptional ROI.
How Staff Outsourcing outshines the competition
At Staff Outsourcing we provide exceptional value with real world business experience. With our USA based management and ownership we align well with our client’s culture. We have vast business experience through our sister company with almost 1,000,000,000 USD in online sales. Marketing, Logistics, Customer Service, Data Management, Development and many other roles we have decades in the business trenches that our clients respect. We feel this allows us to partner well while providing outstanding value to our clients.
We take great pride in providing work opportunities for the Filipino people. Our Office, Pay, Benefits and Employee Culture we feel is best in class. This in turn allows us to provide top-tier loyal employees for our clients. We are nothing without our team members and we firmly believe you get what you pay for in business. Great team member with strong management and operations allow us to provide an unparalleled ROI for our clients.
Staff Outsourcing company structure
We are a privately owned BPO firm lead by a team of experienced business professionals. We have decades of experience in eCommerce, Medical, Travel, Sales and Marketing.
Sample highlight service offering of Staff Outsourcing
No Contract Terms. Total Risk of New Clients is as little a One Month for One Seat