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One Outsource Direct

3.1/5 • Glassdoor rating


One Outsource Direct Corporation (OODC) is a company based in the Philippines. It provides business process outsourcing (BPO) services to both local and global clients. The aim of the company is to work with customers in such a manner that they can provide maximum support and growth to their clients with seamless operational productivity. One Outsource Direct Corporation is affiliated to CL Follosco Group (CLFG) of companies. They have a resource base of around 350 full time employees who work towards providing seamless customer support. Their mission is to grow the businesses of their clients by providing them with out of the box and innovative ideas.

Services Offered

They provided many types of services that can be segregated under three headings:

Customer care services: they provide 24/7customer care services using different kinds of channels. They also handle feedback management system and outbound customer care services.

They provide other value added services like consulting services. Their highly skilled professionals with industry experience provide advice to clients. The IT experts also provide IT support. They help their clients with marketing solutions. They also help with knowledge management like transcriptions, translation, documentation support, payroll support and financial accounting support.



Public or Private


Seats or staff



$5 mil. - $10 mil.






Year Founded


Countries of fulfillment




Contact information

44) 033 022 33792

About One Outsource Direct: Review and comparison

OODC is a full-service consulting, IT, and marketing Business Process Outsourcing (BPO) services provider. Headquartered in Makati City, Philippines, this BPO firm has provided productivity-enhancing and growth-centric outsourcing solutions to its local and international market since 2003.

The BPO company focuses on providing outsourcing, consulting, and technology BPO solutions through partnerships that deliver seamless operations to companies large and small.

Nearly two decades of experience in the outsourcing industry has allowed OODC to expand its operations to big-name clients such as Shell, Metro Retail Store Group, Inc., Citibank, Wendy’s, Home Shopping Network, and New World Hotels. Currently, the company reports running with a team of between 200 and 500 employees.

One Outsource Direct Outsourcing

The BPO firm takes pride in its robust suite of outsourcing solutions, state-of-the-art IT infrastructure, customizable User Experience (UX) services, various consulting, and comprehensive customer experience BPO solutions. 

In addition, OODC provides outsourcing services through different customer engagement channels, including telephone, email, social media engagement, and more. Interested parties can also connect with the company through its contact page.

Additionally, OODC maintains several partnerships with well-known names like, OneTech, Globe, and OneTax. The company is also an affiliate of the CL Follosco Group (CLFG) of companies.

One Outsource Direct’s BPO services and pricings

OODC is an innovative outsourcing provider that offers its clients the following services:

  • Consultancy
  • Executive and corporate training
  • Marketing research
  • Project Management
  • Documentation and audit
  • Managed customer experiences
  • Digital marketing
  • Managed IT support
  • Recruitment process and on-boarding
  • Payroll administration
  • Finance accounting
  • Subtitling and translation
  • Back-end support
  • Sales support
  • Service desk automation
  • Reports-as-a-service
  • UX design

Examples of industries serviced include but are not restricted to mainstream and social media, logistics, food and retail, manufacturing, telco, and real estate—among others.

OODC’s pricing

OODCs pricing is handled on a client-by-client basis through consultations and depends on individual needs and business requirements.

How One Outsource Direct outshines its competition

The firm takes pride in its end-to-end approach that provides clients with the following benefits:

  • Maximized capital investments through experienced industry consulting
  • Thorough marketing analysis that produces campaign insights and an ROI
  • Best-in-class project management tools used to achieve company objectives
  • Cost-saving professionals that deliver high-quality customer interactions
  • Data security and up-to-date technology systems
  • Sales professionals focused on business growth and increased revenue
  • Accurate financial recording for peace of mind and minimal expenses
  • UX best practices that help people discover value
  • Fully integrated domain and functionality tools that create a seamless automated process

Key executives

Butch Villamor (President, CEO)

Butch Villamor has been OODC’s President and Chief Executive Officer since the company’s inception in 2003. Villamor is recognized for his in-depth knowledge, industry experience, and progressive mindset. His background is in multinational companies, managerial and executive roles, human resources, corporate training, sales, and customer service.

Mae De Villa (COO)

Mae De Villa has been OODC’s Chief Operating Officer since 2012. De Villa holds biology, management, Financial Technology (FinTech) innovation, and digital marketing certifications. Her skill set ranges from sales, marketing, operations, customer experience, supply chain management, retail, and consulting.

One Outsource Direct reviews and comparisons

OODC is an innovative full-service BPO solutions provider in Makati City, Philippines, founded in 2003. We currently do not offer any reviews or comparisons for OODC. However, interested parties are encouraged to compare this company to other medium-to-large-sized BPO firms in the Philippines.

One Outsource Direct’s contact information

One Outsource Direct’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 44) 033 022 33792.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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