Zuellig Tower, 20th Floor, 1225, Makati City, Metro Manila
About Omada One: Review and comparison
Omada One is a BPO company based in the Philippines that offers recruitment and staffing outsourcing services.
Founded in 2020, the firm primarily provides back office and contact center solutions with a focus on forming high-performing teams with the right people.
Omada One is currently made up of around 900 staff distributed across North America, the Asia Pacific, and other lower labor-cost regions.
Omada One Outsourcing
Omada One believes high-performing teams don’t need more people or key performance indicators (KPIs).
Instead, it thinks a good team needs the right mix of skills, a strong commitment to the business, and the ability to deliver exceptional service and outcomes consistently.
Omada One has honed its expertise in creating forward-thinking teams and developing agents who excel in their roles. Its sustainable contact center solutions empower teams to deliver the right outcomes through the necessary skills, outlook, and empowerment.
Omada One’s BPO services and pricings
Omada One offers a wide range of BPO services tailored to each client’s needs and objectives.
The company strives to provide expert outsourcing and external management services. It also concentrates on building its clients’ internal capabilities for lasting excellence.
Omada One’s services are classified into two categories:
Do it with you
Its ‘do it with you’ solution aims to work with businesses to build productive teams. This service covers training, consulting, and hands-on guidance to teams that are structured and skilled:
- For optimum productivity output
- To have meaningful work experiences
- To deliver quality customer outcomes
Do it for you
Omada One’s ‘do it for you’ solution is directed at upskilling internal teams to perform optimally and reach peak productivity.
For key processes requiring experience and specific knowledge, the BPO firm can provide efficient and cost-effective expertise beyond the basics.
This service is best suited for:
- Workforce management
- Operational management
- Contact center management
- TL management
- Contact center outsourcing
Omada One’s pricing
Omada One helps businesses save costs, improve efficiency, increase profitability, and scale up quickly. Clients can save on labor costs and benefit from at least 97% high staff retention.
For consultation and quotes, interested clients can get in touch with the company and fill out the form to have an accurate pricing estimate.
How Omada One outshines its competition
What sets the Omada One model apart is its unique approach. The BPO firm bridges the gap between traditional outsourcing and creating a dedicated offshore team.
It takes on the responsibility of managing outsourcing risk by following a gradual approach.
Omada One begins with a small-scale implementation, clearly outlining the scope, demonstrating the concept, and instilling confidence.
As it guides clients through the subsequent stages, the agency maintains regular reviews and checkpoints to ensure seamless operations without any interruptions.
Sean Mather (Executive Chairman)
Sean Mather acts as the current executive chairman at Omada One. He brings over 32 years of experience in the ICT and contact center industries, with 20 years as a senior executive in technology settings.
His expertise spans managing numerous contact center programs and introducing business solutions. He has also provided advisories on using problem-solving technology for businesses in Australia and Asia.
Sean’s knowledge covers contact center strategy, solution design, technology, project development, implementation, and governance.
Timothy Witucki (President and CEO)
Timothy Witucki is a forward-thinking entrepreneur and accomplished executive. He presently holds the positions of president, CEO, and board director at Omada One.
With an impressive three-decade career, Timothy has built extensive financial and high-tech business professional expertise.
Throughout his work, Timothy has shown a talent for turning startups into prosperous businesses with successful outcomes.
His skill in maneuvering through the intricacies of the business world and executing strategic plans has established him as a respected leader in the industry.
Omada One reviews and comparisons
Omada One is an innovative contact center and BPO solutions provider in the Philippines.
While we currently do not have any reviews for Omada One, we would suggest a comparison of the firm to other midsize BPO providers in the Philippines, as well as other firms located in the Asia Pacific region.
Omada One’s contact information
Omada One’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +639173290448.