NOUS Business Solutions Limited

NOUS Business Solutions is a trusted Call Center and BPO partner based in Kenya, delivering tailored business process outsourcing services that support sustainable growth and operational excellence. 

It sharply focuses on efficiency, scalability, and cost-effectiveness. This approach helps organizations streamline crucial functions such as customer service, call center support, and back-office operations.

Driven by a commitment to innovation and client satisfaction, NOUS Business Solutions combines deep industry expertise with a personalized approach to every engagement. The company works closely with firms to integrate seamlessly into their workflows, offering reliable solutions that free up internal resources and accelerate performance. 

Whether serving local enterprises or global firms, NOUS consistently delivers measurable results through a dedicated team and a solutions-oriented mindset.

As a leading BPO provider in Kenya, NOUS Business Solutions is shaping the future of outsourced services in Africa. Its long-term vision is to transform customer experiences globally while building a robust and competitive outsourcing market across the continent. 

Growing companies that partner with NOUS Business Solutions gain more than a service provider; they get a strategic ally focused on achieving meaningful impact and long-term success.

NOUS Business Solutions brings over 15 years of proven experience in delivering high-quality BPO services to a diverse client base. 

With a team of over 200 skilled professionals, the company has supported more than 100 organizations across various sectors, consistently meeting performance benchmarks and maintaining a flawless record in quality audits.

As a recognized leader in the industry, it is actively involved in key professional networks. The company holds memberships with the Business Process Outsourcing Association of Kenya (BPOAK) and the Kenya Private Sector Alliance (KEPSA), and operates in compliance with the standards set by the Office of the Data Protection Commissioner. 

These affiliations reflect NOUS Business Solutions’ strong commitment to excellence, accountability, and responsible data management.

Nous Business Solutions specializes in the following:

• Call Center Outsourcing Services
  
  • Customer Service Support
  • Email & Chat Assistance
  • Technical Helpdesk Support
  • Sales & Retention Solutions
  • SMS & Social Media Care

• Inbound Call Center Outsourcing Services

• Outbound Call Center Outsourcing Services
  
  • Lead Generation
  • Lead Conversion Strategies
  • Comprehensive Survey Services
  • Telemarketing Solutions
  • Accurate Data Verification
  • Post-Sales Follow-Up
  • Product Activation Support

• Social Media Customer Services
  
  • Social Media Presence & Reputation Management
  • Data-Driven Social Media Analytics
  • Strategic Integration of Social Media with Customer Support

• High-Quality Data Capture and Validation Services
  
  • Handwritten Documents
  • Survey Forms
  • Graphs and Charts
  • Questionnaires and Applications
  • Scanned Invoices
  • Photographs
  • Checks
  • Directories and Business Cards
  • Health Record Charts
    

Nous Business Solutions’ pricing 

NOUS Business Solutions offers flexible, value-driven pricing tailored to meet the unique needs of each client. Whether supporting startups or established enterprises, the company structures its rates to deliver maximum efficiency and measurable results without compromising on service quality.

The company provides transparent quotes based on scope, scale, and the complexity of services needed, making it easy for clients to plan with confidence.

Businesses interested in exploring custom BPO solutions can request a free consultation today to discuss their specific goals and operational requirements.

NOUS Business Solutions stands out in Kenya’s BPO industry as it offers a strategic blend of experience, flexibility, and performance-driven service delivery. The company’s client-focused approach consistently delivers superior results that distinguish it from other providers. 

On top of that, companies also leverage the following:

• Skilled workforce. With a highly trained and carefully vetted team, NOUS delivers professional, reliable support that reflects each client’s brand voice and values.

• Flexible pricing models. It offers cost-effective packages, including commission-based options, that allow businesses to scale without overspending.

• 24/7 multichannel support. Clients benefit from round-the-clock service, which improves response times and enhances customer satisfaction across all touchpoints.

• Tailored BPO solutions. Services are customized to align with each client’s operational needs and business goals, seamlessly integrating into existing workflows.

• Industry-specific expertise. With global experience across multiple sectors, NOUS Business Solutions quickly adapts to diverse business environments and evolving customer expectations.

• Performance monitoring & training. Continuous training and performance tracking guarantee consistent quality and measurable improvements over time.

• Operational efficiency. By handling time-intensive tasks, NOUS Business Solutions allows organizations to focus on strategic priorities, driving faster growth and better resource allocation.

These core strengths position NOUS Business Solutions as a trusted, high-impact partner in the competitive BPO sector.

At present, detailed information about NOUS Business Solutions’ executive leadership is not publicly available. However, this section will be updated as soon as verified details about the company’s key executives become available through our ongoing research.

Although NOUS Business Solutions currently has no public reviews, its strong track record with over 100 clients, flawless quality audits, and industry affiliations highlight its credibility and consistent performance. 

Compared to other BPO providers in Kenya, NOUS Business Solution stands out for its tailored solutions, 24/7 support, and cost-effective pricing, making it a reliable and competitive outsourcing partner.

NOUS Business Solutions Limited’s main headquarters is located in:

Aqua Office Suites, 4th Floor, Aqua Plaza, Murang'a Road, Nairobi, Kenya

Further, you may virtually reach out the company through the following contact information:

Website https://nousbizsupport.com

LinkedIn https://www.linkedin.com/company/nous-business-solutions-limited/

Facebook https://www.facebook.com/people/Nous-Business-Solutions-Limited/61566866461429/?_rdc=1&_rdr#

In addition, you may email them at [email protected] or call +254 721 492 077.