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Next BPO Solutions

4.2/5 • Glassdoor rating


Next BPO Solutions, Inc. “The service delivery center and fulfillment arm of Next BPO Solutions, Inc. is known as Outsourcing Services Delivery Center (OSDC). It operates from Davao City, Philippines. It has a group of specialists that help clients to get exactly what they want, customized as per their need. OSDC provides services seven days and twenty-four hours making themselves easily accessible to clients. They provide a virtual team of staff members who support you while you can sleep in peace. All their round the clock services are provided at a very affordable cost to the clients. By outsourcing the services, the client can curtail their infrastructural expenses.

Services Offered

They not only help with outsourcing services but have the added advantage of providing customized outsourcing solutions that cater to their clients’ needs. They provide customized IT support, customized web development outsourcing, customized graphic design outsourcing, back-office support, and customer support.

The USP of all these services provided by Outsourcing Services Delivery Center is that they are customized to suit the needs of the client. The client gets a clear picture of the quality of work that they can expect from this company. By helping their client grow their business, they also help themselves to grow.

What Next BPO Solutions offers its clients

Next BPO Solutions provides Dedicated Staff Outsourcing (or Staff Augmentation) services. We put together the team that you need based on your required skill sets and deliverables. We hire the resources as our own employees but assigned to you as your dedicated staff. We provide your resources with the equipment they need and they work in our facilities. We handle their payroll, benefits and administration as well as help manage your projects.

How Next BPO Solutions outshines the competition

While most companies won't allow it, we let you hire your resources directly after two years. This allows you to create a long-term plan for your outsourcing initiatives and include conversion of the team into your company. We have already perfected the conversion process and have already successfully converted more than 100 employees to our clients over the past 10 years,

Next BPO Solutions company structure

Next BPO Solutions was incorporated in Davao City, Philippines on July 9, 2009. We became a member of the Carolina Wholesale Group (North Carolina, USA) in 2017. We operate 24/7, working on 3 different shifts to cover multiple time zones. Our clients come from New Zealand, Australia, Asia, Europe, Middle East, USA and Canada. Our project teams are supported by highly qualified project managers/coordinators and support staff.

Sample highlight service offering of Next BPO Solutions

Dedicated Staff Outsourcing for:

1. Technical Services - Web Development, Applications Development, Network Management, IT Help Desk
2. Non-Technical Services - Customer Support (Contact Center, Social Media), Logistics, Medical Billing, Back-Office
3. Specialized Services - support for SAP, a widely used Enterprise Resource Planning (ERP) software for Global corporations.


1F ACC Bldg., Sandawa Park, Quimpo Blvd., 8000, Davao City, Davao del Sur

Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Consumer Services
  • Digital Marketing
  • Energy
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Utilities



Joseph Galedo, COO

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
Contact information

(+6382) 324 3571

About Next BPO Solutions: Review and comparison

Next BPO Solutions is an outsourcing firm that provides offshore staffing solutions for various technical and administrative support for clients. The company began in 2009 and currently has approximately 50 employees. Next BPO Solutions is privately held and offers clients cost-saving outsourcing options so day-to-day tasks are handled efficiently.

The firm offers businesses and organizations a greater focus on large projects and company goals while everyday processes are effectively managed by highly skilled staff.

Next BPO Solutions Outsourcing

The firm is based in the Philippines, with headquarters in Davao, Davao-del-Sur. Next BPO Solutions begins with the recruiting process to source the best talent for your business, so we offer skilled staff and build custom teams to fulfill client needs. We provide a wide range of services, including customer engagement, technical support, web development, back office, and website design.

Next BPO Solutions offers everything clients need to develop and run a successful company. The firm focuses on well-established practices and expertise while helping achieve the core needs of every client, whether it’s building a new online platform for customers or a new marketing campaign on social media.

Next BPO Solutions’s BPO services and pricings

Next BPO Solutions offers a full suite of staffing solutions for any size of organization or business, which include the following services:

  • Dedicated service providers with custom outsourcing plans
  • Data security management
  • Cost analysis for clients for effective results and savings
  • Staff recruitment and training
  • Customer service
  • Website design and applications development
  • Back office and administrative support
  • Internet marketing

Next BPO Solutions works individually with each client to determine which services are best and implemented with a unique approach.

Next BPO Solutions’ pricing

The firm’s pricing structure is customized to fit every client’s specific requirements, work volume, and goals. Next BPO Solutions offers cost savings of approximately 25 to 30% for most clients while minimizing the impact of turnover and other expenses companies can avoid with professional outsourcing options.

How Next BPO Solutions outshines its competition

The firm offers innovative solutions and services to boost client business while implementing new ideas and efficient measures for long-term success. Next BPO Solutions features several essential elements in their winning formula, including:

  • Efficient delivery of high-value service from expert staffing
  • Setting clear goals from the beginning with a focus on results
  • Access to the top technology and virtual access
  • Industry-focused updates and news featured on the firm’s website
  • Comprehensive recruitment process and continuous growth

Key executives

X. Eric Manalastas (CEO, President)

Eric Manalastas founded the company in 2009 and continues to offer direction for the team’s daily operation and long-term projects. He oversees the firm’s entire operations and regularly meets clients to build sustainable relationships and quality services. X. Eric Manalastas currently works as a general manager with XEM Consulting and graduated from the University of Mindanao in 1989.

Next BPO Solutions reviews and comparisons

Next BPO Solutions continues to expand and provide competitive, cost-effective solutions to a wide range of businesses and companies. The firm continues to offer a solid foundation of proven outsourcing solutions, including highly skilled teams and staff.

Next BPO Solutions’s contact information

Next BPO Solutions’s main headquarters is located in:

1F ACC Bldg., Sandawa Park, Quimpo Blvd., 8000, Davao City, Davao del Sur

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+6382) 324 3571.


Next BPO Solutions news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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