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Blake and Associates (Pty) Ltd

3.8/5 • Glassdoor rating

Overview

“Henderson Blake offers customized business solutions to companies of all sizes, from providing solutions, to outsourcing. Since they develop their software internally, it significantly contributes to the quality and efficiency provided to their clients. They rely mostly on word of mouth for publicity and have attained almost 40% of their new clients through it.
Their core values talk about the importance of delivering value for money which results in a steady relationship with their clients. They always strive to add value to the services they provide.

Their services can be broadly categorized to:
• Payroll software and outsourcing: They provide flexible software which can be customized and provide error-free automated payroll software service.
• Workforce management training and consulting: They provide management training, to improve the overall quality provided by the client’s workforce. They have in their team, trained Australian and Filipino workforce management specialists who have been helping organizations for decades
• Business process optimization: They provide performance measurements and best practices for better service delivery; find processes where computerized services can assist in improving the service quality.

With offices based in the Philippines, Australia and Hong Kong, they claim to have transformed small to medium businesses all over the globe with their services.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

-

Year Founded

1990

Countries of fulfillment

-

Sectors

-

Contact information

61 3 9017 0226

https://www.blake.co.za


About Blake and Associates (Pty) Ltd: Review and comparison

Henderson Blake is a BPO that offers outsourced business solutions internationally. The company was founded in 2005. Its operations center is located in Manila, and the company also has an office in Australia. 

The BPO specializes in workforce management, payroll, and business process optimization. They have consulted with small- and medium-sized businesses throughout the world and the company’s current size is 114 employees with a last reported revenue of $21 million

Blake and Associates (Pty) Ltd Outsourcing

Henderson Blake wants to be known as a one-stop shop to its clients. The company focuses on the client’s bottom line through its outsourced business support services. Its purpose is centered around delivering value. 

The company prides itself on accuracy, efficiency, cost-effectiveness, and reliability. Their employees work to go above and beyond what is expected to ensure the experience fits the client’s needs. 

The BPO consults with clients to improve management and business systems. When needed, the company can also develop and construct new systems for clients. They invite companies to transform and endeavors to be the difference-maker for clients.

Henderson Blake is results-based and driven to provide measurable outcomes. The company aspires to greatness by employing a brilliant workforce and prioritizes caring for the employees who steward the company. Henderson Blake likes to court ambitious clients who want to get deeply involved and become process owners.

Blake and Associates (Pty) Ltd’s BPO services and pricings

Henderson Blake offers the following services to companies of all sizes: 

  • Payroll software and outsourcing
  • Workforce management training and consulting
  • Business process optimization
  • Cloud services
  • Software development 

Henderson Blake’s pricing

Pricing for BPO services varies depending on the needs of each client. A client consultation is necessary to determine the pricing and services needed. The company advises potential clients to call or schedule a meeting to determine how this BPO can be of service.

How Blake and Associates (Pty) Ltd outshines its competition

Henderson Blake shines at payroll management. Payroll solutions can vary among clients and one-size-fits-all software is not a viable solution for many businesses. For businesses that have unique payroll needs, they provide customized software development. 

The company advertises to “take the pain out of payroll.” Its ability to develop software in-house maximizes flexibility and cost efficiency for clients.  

The BPO is also unique in its ability to attract new clients through word-of-mouth: a valid demonstration of client satisfaction. The company strives to add value to services and client relationships. 

Key executives

Henderson Blake has been in operation since 2005, and although there’s no clear indicative of who their primary executives are, we know the  team is primarily based in Metro Manila.

  • Leadership includes Australian and Filipino workforce management specialists
  • Management has decades of experience in workforce management

Blake and Associates (Pty) Ltd reviews and comparisons

Clients show their trust in Henderson Blake through referrals. 

Over 40% of the company’s new clients are referred. Businesses praise Henderson Blake for its accountability, cost-effectiveness, commitment to betterment, transparency, responsibility, and passion, in addition to providing flexibility through value-added services, such as customization of software. 

Henderson Blake consults with clients to transform businesses through best practice solutions.

Blake and Associates (Pty) Ltd’s contact information

Blake and Associates (Pty) Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 61 3 9017 0226.

References

https://www.glassdoor.com/Overview/Working-at-Hinduja-Global-Solutions-EI_IE368746.11,35.htm

https://www.crunchbase.com/organization/henderson-blake

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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