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Gorau Technologies Private Limited

Overview

Transforming Business
Through Innovation.
Gorau Technologies provides innovative business process management solutions for clients across the US and UK. We empower businesses with cloud-based IT consulting and end-to-end services.

What Gorau Technologies Private Limited offers its clients

We provide end-to-end solutions crafted to streamline your operations, enhance efficiency, and drive sustainable growth.

Inbound/outbound support for USA, CA, and UK with 60-80% savings via offshore delivery models.

How Gorau Technologies Private Limited outshines the competition

Comprehensive business process management to enhance efficiency and sustainable growth.

Drastic Cost Reductions
Compare the operational costs of US-based teams versus our offshore delivery models in India and the Philippines.

Gorau Technologies Private Limited company structure

We are team of 8 highly experienced BPO entrepreneurs headed by our Managing Director Vikram Singh Rathore.

Vikram S Rathore is an experienced
professional with over 25 years of diverse
expertise spanning IT support, cloud
technologies (GCP, Azure, AWS), and AI
modules, alongside extensive work in
customer service, technical support, and
collections for major international brands.
Based in Jodhpur, Rajasthan, his career
highlights include key roles at Tech
Mahindra, Convergys, Accenture, and Dell.
He has handled tasks ranging from
technical troubleshooting and database
management to client services and process
training across multiple industries,
including telecommunications, healthcare, ISP providers in USA like at&t, Verizon, manufacturers like Dell and HP, e-com business, Accounting companies like QuickBooks, Finance corporations like Barclays, Citibank etc. Travel API like Sabre, etc etc.

Sample highlight service offering of Gorau Technologies Private Limited

Hybrid Delivery Model
We combine India's scale with the Philippines' neutral accents to provide 24/7 "follow-the-sun" support.

India: Cost leader for scale & tech
Philippines: Neutral US accents
Jaipur Base: Strategic English-fluent teams
Cloud VoIP: Twilio/Zendesk integration

E-com SME WFH Package
Perfect for new e-commerce stores scaling their operations.

$799/ month
Dedicated WFH Support Agent
24/7 Omnichannel Coverage
Live Chat & Email Integration
Basic CRM & Order Management
Weekly Performance Analytics
CCPA & GDPR Compliant
Get Started Now

Headquarters

Gorau Technologies Private Limited, Gorau house, Airport Road, Jodhpur India - 342011

Public or Private

private

Seats or staff

1 - 49

Revenue

$20000

Industries
  • BPO
  • BPO industry
  • SaaS
  • Software Tech/IT
  • Tech support

Details

Year Founded

2025

Countries of fulfillment
  • Australia
  • Sweden
  • United Arab Emirates
  • United Kingdom
  • United States
Sectors
  • Back Office Support
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Recruiting & Talent Acquisition
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

+916361068244

info@gorautechnologies.com

https://gorautech.com


About Gorau Technologies Private Limited: Review and comparison

Gorau Technologies is an IT and ITeS consulting firm that provides premium business process management, IT consulting, and outsourcing services to clients across the United States and the United Kingdom.

The company specializes in 24/7 live chat support, inbound call center solutions, and cloud-based IT consulting through its GT Cloud offering, with a focus on US/UK-compliant offshore delivery and AI-trained agents for seamless customer engagement.

Operating as Gorau Technologies Pvt Ltd, the firm empowers businesses with cloud-based IT consulting and end-to-end services designed to streamline operations, enhance efficiency, and drive sustainable growth.

Through its end-to-end process mapping methodology, Gorau Technologies ensures a seamless transition from US-based operations to its offshore delivery model in India.

Today, Gorau Technologies serves businesses across the United States and United Kingdom, helping clients reduce operational costs by 60–80% through cost-effective offshore delivery while maintaining quality, compliance, and AI-enhanced customer experiences.

Gorau Technologies Private Limited Outsourcing

Gorau Technologies is headquartered in Jodhpur, India where it runs its primary IT and BPO delivery operations.

From this base, the company supports clients in the US and UK through US/UK-compliant offshore delivery models, providing 24/7 coverage for time-sensitive customer-facing and back-office operations.

The company operates with a focus on regulated, compliance-aware outsourcing—offering offshore delivery models that align with US and UK data protection, customer experience, and operational standards.

This positioning is designed to give businesses access to cost-effective offshore capacity without compromising on compliance or service quality.

Gorau Technologies’ delivery approach centers on end-to-end process mapping, AI-trained agents, and cloud-enabled support infrastructure—allowing clients to migrate processes from their domestic operations to offshore delivery in India with minimal disruption.

Gorau Technologies Private Limited’s BPO services and pricings

Gorau Technologies offers a focused range of IT consulting, ITeS, and business process outsourcing services tailored to US and UK clients:

  • 24/7 Live Chat Support – Round-the-clock live chat outsourcing with AI-trained agents for seamless customer engagement.
  • Inbound Call Center Services – India-based inbound call solutions for customer service, support, and helpdesk operations.
  • GT Cloud Consulting – Cloud-based IT consulting and cloud infrastructure services delivered under the company’s GT Cloud offering.
  • IT Consulting – Strategic IT consulting and advisory services for clients modernizing or scaling their technology operations.
  • ITeS Services – Information Technology–enabled Services across customer support, back-office, and operational functions.
  • Business Process Management (BPM) – End-to-end business process design, optimization, and management.
  • Business Process Outsourcing (BPO) – Outsourced operations for US/UK clients across customer-facing and back-office workflows.
  • Software Development – Custom software development services supporting business transformation initiatives.
  • AI Customer Support – AI-trained customer support agents and AI-enhanced engagement workflows.
  • US/UK Compliance Outsourcing – Offshore delivery models aligned with US and UK regulatory and compliance standards.

Gorau Technologies’s pricing

Gorau Technologies does not publish standardized pricing on its website. The company emphasizes 60–80% cost savings compared to in-house US or UK operations, with custom pricing based on each client’s volume, service mix, and compliance requirements.

For tailored quotes, interested clients can contact Gorau Technologies or schedule a consultation directly through the company’s website to scope an offshore delivery model that fits their operational needs.

How Gorau Technologies Private Limited outshines its competition

Gorau Technologies positions itself as a premium IT and ITeS consulting partner that combines US/UK compliance focus, AI-enhanced delivery, and cost-effective offshore execution from India.

US/UK Compliance Focus

The company’s offshore delivery model is explicitly built around US/UK compliance, helping clients in regulated markets confidently outsource customer-facing and back-office processes.

60–80% Cost Savings

Clients can reduce operational costs by 60–80% versus in-house US or UK operations by leveraging Gorau Technologies’s offshore delivery from India.

24/7 Live Chat and Inbound Call Coverage

Round-the-clock live chat support and inbound call services ensure customers receive timely service across time zones, with AI-trained agents handling routine engagement and human escalation paths.

GT Cloud Consulting

Through its GT Cloud offering, Gorau Technologies combines cloud infrastructure and IT consulting expertise, helping clients modernize their operations and integrate cloud-based platforms into their workflows.

AI-Trained Agents

The company invests in AI-trained agents to deliver seamless customer engagement, blending automation with human support to improve speed, consistency, and customer satisfaction.

End-to-End Process Mapping

Gorau Technologies’s process mapping methodology ensures a seamless transition from clients’ US-based operations to offshore delivery, reducing implementation friction and operational risk.

Premium IT and ITeS Consulting

Beyond traditional BPO, the company positions itself in the premium IT and ITeS consulting space, offering strategic advisory services alongside execution capacity.

End-to-End Solutions

From IT consulting and live chat to inbound calls and software development, Gorau Technologies delivers end-to-end solutions designed to streamline operations and drive sustainable growth.

Key executives

Gorau Technologies’s current list of key executives and decision-makers are not publicly available on the company’s official website.

Gorau Technologies Private Limited reviews and comparisons

Gorau Technologies is an innovative IT and ITeS consulting provider headquartered in Jodhpur, India. While we currently do not have any third-party reviews for Gorau Technologies publicly featured on its website, the company is listed on industry directories such as GoodFirms, Crunchbase, and The BPO Network, where it is profiled as a call center and BPO services provider serving clients in the US and UK.

The company highlights on its website that it offers premium IT and ITeS consulting with US/UK-compliant offshore delivery, 60–80% cost savings, and AI-trained agents supporting 24/7 live chat and inbound call operations.

We would suggest a comparison of the firm to other midsize BPO and IT consulting providers in India, particularly in Rajasthan and other tier-2 Indian markets serving US and UK clients. 

Gorau Technologies Private Limited’s contact information

Gorau Technologies Private Limited’s main headquarters is located in:

Gorau Technologies Private Limited, Gorau house, Airport Road, Jodhpur India - 342011

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at info@gorautechnologies.com or call +916361068244.

Gorau Technologies Private Limited news, podcast & articles

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Gorau Technologies Private Limited videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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