Get up to speed in outsourcing with this all-in-one tool kitGET YOUR FREE TOOLKIT
About ELS Customer Service
We at ELS are proud to have transformed customer service management through our innovative approach, world-class quality assurance, and comprehensive solutions.
To us, it’s all about enhancing the connection between your business and its customers, and ensuring that you have robust systems in place to keep your team strong, and your prospects growing.
What started as a lean team of skilled administrators, quickly grew into an award-winning team of over 100 highly skilled customer experience experts, collectively reshaping the way companies design and deliver customer experiences.
Today, our team continues to grow – and our hunger for constant learning and refining never ceases. The only thing that remains fixed, is our commitment to providing our clients with flexibility, agility, and the ability to excel.
What ELS Customer Service offers its clients
We are committed to ensuring that your team is well trained, geared up, and inspired to grow your customer relationships.
How ELS Customer Service outshines the competition
In order to give your customer the best possible experience – and to achieve the best possible results for your business – we harness the power of everything from AI and robotics to chatbots and social networks.
ELS Customer Service company structure
Telco/ Consumer Services
Sample highlight service offering of ELS Customer Service
CONTACT CENTRES, BACK OFFICE PROCESSING, OUTBOUND SALES INITIATIVES, QUALITY ASSURANCE AND TRAINING, E-COMMERCE DEVELOPMENT FULFILMENT