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EchoGlobal

Overview

Echo Global is an Australian-owned and operated business that offers local expertise with international insights.  We enable Australian companies to grow strategically and save costs by outsourcing key roles and developing high-performing teams in Manila. Our change-managed service prioritises risk mitigation and high performance. Increase capacity in your business, from adding one person to scaling an entire team. We have the expertise you need. 

What EchoGlobal offers its clients

At Echo Global, we have designed our delivery of our services to ensure you get the most out of your team. With a proven recruitment, onboarding and management overlay, we focus on your staff compliance and operations so you can focus on your business. We have removed all the industries' bloated fees and simplified them to a fair and upfront monthly cost.

Here’s why more businesses are engaging Echo Global:
• Significant Cost Savings: Achieve up to 70% reduction in operating costs and salaries.
• Secure 24/7, 365-day office.
• Support your team locally, with offices based in Australia and the Philippines.
• Risk-Free Scalability: No upfront payments, security deposits, staff reduction fees, or long-term contracts.
• Transparent Pricing: All-inclusive upfront costing - no hidden surprises.

How EchoGlobal outshines the competition

Here’s why more businesses are engaging Echo Global:
• Significant Cost Savings: Achieve up to 70% reduction in operating costs and salaries.
• Secure 24/7, 365-day office.
• Support your team locally, with offices based in Australia and the Philippines.
• Risk-Free Scalability: No upfront payments, security deposits, staff reduction fees, or long-term contracts.
• Transparent Pricing: All-inclusive upfront costing - no hidden surprises.

Most importantly, your team will work your local hours and your local calendar.

EchoGlobal company structure

We are an Australian-owned and run business.

Headquarters

 Level 29/225 George Street, 2000, The Rocks , New South Wales, Australia

Public or Private

private

Seats or staff

300

Revenue

-

Industries

-


Details

Executive

-

Year Founded

-

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

1300 815 482

https://echoglobal.com.au/


About EchoGlobal: Review and comparison

EchoGlobal is a trusted offshore staffing partner that empowers Australian businesses to scale efficiently and sustainably. Headquartered in Australia, EchoGlobal provides access to top-tier offshore talent while ensuring seamless local management, clear communication, and a strong cultural fit. 

The company aims to help startups and SMEs reduce operational costs. It does so without compromising on quality or compliance, delivering reliable staffing solutions that drive productivity and growth.

From fast-scaling SaaS companies to accounting firms and e-commerce startups, EchoGlobal supports a wide range of industries with tailored, cost-effective offshore support.

EchoGlobal Outsourcing

EchoGlobal specialises in providing high-quality offshore staffing solutions across key back-office functions, all managed locally in Australia. With a flexible “per seat” model, clients can build custom teams that scale with their business needs—while saving up to 70% on operational costs. The company sources skilled professionals in:

  • Accounting & finance – Experts in Xero, MYOB, and QuickBooks
  • AI/Data – Including prompt engineers and data trainers
  • Administration & compliance – Efficient, detail-oriented support
  • Data entry & processing – Accurate, high-volume handling
  • Virtual assistants & customer support – Responsive and reliable communication

EchoGlobal’s BPO services and pricings

EchoGlobal offers the following services: 

  • Customer experience management
  • Revenue generation and collection
  • Back office and support services
  • Customer care
  • Lead generation
  • Data entry
  • Inbound sales
  • Telemarketing B2B
  • Digital marketing

EchoGlobal’s pricing

EchoGlobal has no public pricing plans currently available. Interested parties are encouraged to contact the company directly for a quote. 

How EchoGlobal outshines its competition

EchoGlobal stands out by combining offshore talent with Australian-based management for a seamless, culturally aligned outsourcing experience. Unlike traditional offshore providers, EchoGlobal ensures clear communication, quality control, and compliance through local oversight—making it easier for Australian businesses to scale with confidence.

Their recruitment process is rigorous, involving multi-stage vetting including interviews, technical testing, and reference checks to deliver only top-tier candidates. Clients benefit from a flexible “per seat” model with no upfront costs, transparent monthly pricing, and a three-month trial period for new hires.

EchoGlobal also uses modern HR tools to speed up hiring, often presenting candidates within days. Their focus on long-term partnerships results in high staff retention, with offshore teams integrated directly into clients’ workflows and systems.

Since 2013, EchoGlobal has supported startups, SMEs, and growing firms in sectors like SaaS, finance, compliance, customer support, and AI/data. With cost savings of up to 70%, proven training and security standards, and a responsive support model, EchoGlobal delivers a smarter way to outsource—without sacrificing quality or control.

Key executives

EchoGlobal’s current list of key executives and decision-makers are not publicly available as of this writing.

EchoGlobal reviews and comparisons

Below are some of the reviews posted on EchoGlobal’s website: 

“EchoGlobal’s customer experience solutions have helped us gain a deeper understanding of our customers.” – HelloMobile, Australian-based Telco company

“The unified communications platform implemented by EchoGlobal has transformed the way we collaborate.” – CovaU Energy, Australian-based award-winning electric utility company

“EchoGlobal’s expertise in network optimisation significantly improved our operational efficiency and reduced costs. Their team was responsive, knowledgeable, and committed to our success.” – GoTalk, Australian-based Telco company  

EchoGlobal’s contact information

EchoGlobal’s main headquarters is located in:

 Level 29/225 George Street, 2000, The Rocks , New South Wales, Australia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 815 482.

EchoGlobal news, podcast & articles

No news, podcast & articles available for this BPO

EchoGlobal videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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