View all outsourcing firms


3.9/5 • Glassdoor rating


ContinuServe has a proud history of accomplishment that has facilitated our continued growth over the last two decades. At our core, we value our people & our clients, and celebrate the success of both.

How ContinuServe outshines the competition

The success and strength of ContinuServe is grounded in the quality of our people. Our turnover rates are consistently among the lowest in our industry. Our passion and commitment to providing the best possible service unites us, and our diversity of experience strengthens this passion.



Public or Private


Seats or staff



$50 mil. - $100 mil.






Year Founded


Countries of fulfillment




Contact information



About ContinuServe: Review and comparison

With its headquarters out of Cambridge, Massachusetts, ContinuServe operates as a business process outsourcing (BPO) company specializing in information technology. They also offer their services to supply chain management, hospitality, retail, private equity, and more.

Founded in 2003, ContinuServe currently employs around 500 employees. Additionally, the firm has seen a growth rate of 5% in the past year. This uptick includes the hiring of a senior officer and many analyst positions.

Having a company like ContinuServe in your back pocket for technological assistance can be highly beneficial. Operating on a BPO status allows you to acclimate them to your work style and integrate them into your staff pool.

ContinuServe Outsourcing

ContinuServe works alongside some big names, including corporations like Intercontinental Hotels and Resorts, Firefox, Brigs, Insight Global, Iron Mountain, Rheem, and UPS. The company’s approach to detail allows them to act as an extension of the company and keep things moving efficiently.

With the company focusing on technological services and products, the staff is well-educated on current trends in the industry. Having this knowledge, they provide learning opportunities for internal employees and external individuals to help them understand some of the nuances associated with the field.

ContinuServe’s BPO services and pricings

ContinuServe offers many services and products to meet its client’s needs best.

  • CarveOuts
  • Distributed Operations
  • Financial Visibility
  • Optimization Shared Services
  • Buyouts
  • Enterprise Resource Planning (ERP)
  • ERP Implementation
  • Mergers and Acquisitions (M&A)
  • Information Technology Assistance
  • Business Process Outsource Operations
  • Finance Management
  • Back Office Admin
  • Accounting Outsourcing
  • Generally Accepted Accounting Principles (GAAP)
  • Private Equity
  • Financial Planning and Investing

This list is a sampling of what ContinuServe offers to clients. To meet new trends and ongoing demand, their services are continually changing.

ContinuServe’s pricing

With the bespoke nature of this particular BPO company, generic pricing structures aren’t feasible. Therefore, if you want a custom quote for services, the firm recommends reaching out to a customer service representative to acquire more information.

How ContinuServe outshines its competition

While ContinuServe has its headquarters in Massachusetts, it serves clients globally. Having the intel needed to provide necessary services to a wide range of companies comes from having top talent on your staff.

The firm works alongside Fortune 2000 businesses to implement leading-edge technological solutions for daily needs. These opportunities include human resources processes, accounting management, and financial operations.

Key executives

  • Nate Medoff (Partner and Co-Founder)

After serving as a General Manager for SureBridge, Nate Medoff decided to expand his horizons and co-founded ContinuServe. He now acts as a managing partner alongside his senior officers.

  • Nitin Pai (Senior VP and Head of India Operations)

Coming from a Project Management background, Nitin Pai joined the ContinuServe company in August 2009. Pai now occupies the role of Senior VP as well as acting as the Head of India Operations.

ContinuServe reviews and comparisons

The ContinuServe website has endless positive testimonies from current and past clients. Additionally, the BPO firm enjoys a longer employee tenure rate than many other companies in the industry. This statistic is indicative of staff happiness due to lower employee turnover.

ContinuServe’s contact information

ContinuServe’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

ContinuServe news, podcast & articles

No news, podcast & articles available for this BPO

ContinuServe videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.