Call2Launch

At Call2Launch, we specialize in delivering flexible, high-quality contact center solutions from our operations in Aguascalientes, Mexico. We are a boutique BPO founded by industry veterans who understand the pain points of outsourcing—and are committed to doing it better.

Our focus is on building long-term, results-driven partnerships with small and mid-sized U.S. businesses, offering bilingual agents trained to represent your brand with empathy, accuracy, and urgency.

What Call2Launch offers its clients

At Call2Launch, we help small and mid-sized U.S. businesses grow by providing bilingual, nearshore contact center support that’s fast, flexible, and built around your needs. Whether you're looking for lead generation, customer service, or back-office support, we offer scalable teams with no long-term contracts, real-time cultural alignment, and all-inclusive pricing.

What makes us different? We're a boutique BPO—that means hands-on leadership, tailored agent training, and true partnership. Our agents don’t just follow scripts—they understand your goals and represent your brand as if it were their own.

Let us handle the conversations, so you can focus on what matters most: growing your business.

How Call2Launch outshines the competition

At Call2Launch, we don’t just compete on price—we outperform on flexibility, quality, and client alignment.

🔹 Boutique-Level Attention: Unlike larger BPOs with one-size-fits-all packages, we offer tailored solutions with direct access to leadership. Every client receives hands-on support, rapid responsiveness, and a partnership mindset.

🔹 Flexible Contracts: Our flexibility removes the risk for growing businesses. Clients stay with us because of results, not because they’re stuck in a long-term agreement.

🔹 Bilingual, Nearshore Advantage: Our Mexico-based team delivers fluent English and Spanish support, with U.S. cultural alignment, overlapping time zones, and lower latency—outshining farshore competitors in quality and communication.

🔹 All-Inclusive Pricing: While others charge extra for tools, tech, or supervision, our rates include everything: CRM, dialer, office space, management, and training. What you see is what you pay.

🔹 Proven Track Record in Key Industries: From solar and roofing to legal, healthcare, and e-commerce, we bring industry-specific experience that translates to faster onboarding and better results.

In short, we win where it counts—performance, communication, and trust. We’re not here to be just another vendor. We’re here to be your growth partner.

Call2Launch company structure

We are a boutique nearshore BPO headquartered in Mexico, independently owned and operated by founder Fernando Gonzalez. With nearly two decades of hands-on industry experience, Fernando started Call2Launch after leading and scaling contact center operations for both U.S. and international clients. Our ownership structure is lean and agile—designed to prioritize flexibility, fast decision-making, and client-first service. We're not backed by venture capital or part of a large holding group; instead, we're driven by operational excellence and long-term client partnerships.

Sample highlight service offering of Call2Launch

Best Value Deal – “LaunchPad 3-Agent Starter Pack”
Perfect for growing businesses ready to scale smart.

✅ 2 Dedicated Bilingual Agents
✅ Up to 80 hours/week combined coverage
✅ All-inclusive setup: Dialer, CRM, QA, Supervision
✅ Flat rate: Just $14.75/hour – fully loaded

🎯 Ideal for: Roofing, Solar, Legal, E-Commerce, and More

🚀 Get started in 7 days* or less.

👉 Let us handle the calls—so you can focus on closing deals.