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Boomerang

About

At Boomerang, we do the processes that free up your business to do what it does really well. Think of us as that rare employee that you can delegate those demanding but crucial back-end tasks to, that reliable person who will get them done no matter what. And then adds an unexpected value cherry on top. As a quality certified, an international player with a proven track record, Boomerang is a specialist business process outsourcing destination. From database building and telemarketing to customer retention and direct sales, our multi-channel contact center is born ready. And, just like a Boomerang, we believe that whatever we put out there will come back to us. We value our clients, and the longstanding ones attest to our success.

What Boomerang offers its clients

At Boomerang, we have built solid relationships, performed marketing feats of note, and provided comprehensive business process outsourcing services for clients across many sectors. We’re flexible, agile, up for challenges, and well-positioned to expand into new areas. Does your business need to outsource to a contact center, or find a BPO back office services partner? Look no further, we’ve recently built a space for you. Here’s a sample of our sector proficiency, so click on the icon for a quick summary and link to a case study.

How Boomerang outshines the competition

WE PUT OUR CLIENTS FIRST.
It’s good for the morale to give oneself a pat on the back every so often, and at Boomerang we’ve got several things we do really well. Plus we’re fast learners, so bring on the new and challenging. We love a stretch goal, as well as that out-the-box thinking that finds you the solution you are looking for. The contact center industry has flourished in recent years, from its roots in outbound telemarketing to managing outbound calls, both B2B and B2C, to inbound customer care. Boomerang is a comprehensive business process outsourcing destination.

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About Boomerang: Review and comparison

BOOMERANG SA is an international Business Process Outsourcing company located in Cape Town, South Africa. They offer many services, including telemarketing, database building, customer retention, and even direct sales. 

BOOMERANG SA wants their clients to think of them as a reliable employee that will do the hardest of tasks to ensure your company’s success. No matter the job, BOOMERANG SA can help your team stay on track, completing necessary tasks so you can focus on your company’s growth. 

Established in 2005, BOOMERANG SA is a privately owned company with 65 employees that works with clients in Australia, the U.K., and the United States. With $12 million in revenue, BOOMERANG SA delivers what they promise.

Boomerang Outsourcing

BOOMERANG SA once worked only on outbound services but now provides both outbound and inbound services across many different areas. They bring South African flair and work ethic to the table and meld it with the cultures in these markets. The result is a company with an excellent cultural affinity that can provide excellent outsourcing at an affordable price.

Their multi-channel contact center is ready for anything any prospective client has to throw at it. Whether by webchat, contact forms, social media, and even SMS, they ensure they’re as tech-savvy as any potential client needs them to be. They work hard to safeguard information, helping them build and maintain clients’ trust.

Boomerang’s BPO services and pricings

BOOMERANG SA offers the following services:

  • Telemarketing
  • B2B sales
  • Appointment setting
  • Upselling and cross-selling campaigns
  • Lead generation
  • General customer service
  • Database construction and supply
  • Customer surveys and retention campaigns
  • Webchats
  • Email services
  • General back-office work
  • Administrative support
  • Voice quality assurance
  • B2B and B2C database development
  • Membership campaigns

And so much more. This company may appear small in size, but they provide a massive array of services

BOOMERANG SA’s pricing

This company provides its services at affordable prices. However, prospective clients need to request a quote to see whether BOOMERANG SA’s prices are right for them. Their prices depend entirely on a company’s specific needs. 

How Boomerang outshines its competition

Outsourcing firms are often in a different country than many of the organizations they serve. BOOMERANG SA works with companies in English-speaking countries, so they work hard on the following things:

  • First-world infrastructure
  • Employees with high-quality skills in English
  • Great savings to companies in target markets

They also boast the following:

  • ISO 9000:2015 certification
  • Authorized to provide financial services
  • Proven ability to achieve target goals

Key executives

Robert Joubert (CEO)
Known as Rob to his co-workers, Robert Joubert has held senior leadership positions at firms in South Africa and the U.K., including call centers and other customer-centric businesses. 

Boomerang reviews and comparisons

BOOMERANG SA is at the forefront of the BPO field, leading the way in South Africa, the U.K., Australia, and the United States. We are unable to find reviews, but we suggest finding other small to mid-sized BPO firms in South Africa, Australia, the U.K., and the United States.

Boomerang’s contact information

Boomerang’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 021 673 8100.

Boomerang videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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