$1 mil. - $5 mil.
elena johnson, Senior Sales Associate
About Answermti: Review and comparison
Answer MTI is an innovative telecommunications and Business Process Outsourcing (BPO) services provider headquartered in Atlanta, Georgia. This firm has been providing cost-effective telephone answering services for global businesses since 1982.
This BPO company prioritizes resolving customers’ issues through quality answering services matching their clients’ professional protocol while enhancing their long-term communications departments
Since its inception, Answer MTI has expanded its offices throughout the United States to cover regional services for companies based on their assigned time zones. Its current company size is 11 to 50 employees, and its last reported revenue is $5 million.
This BPO company takes a customer-centric approach in providing optimized solutions for helping businesses grow and increase their revenue faster. Additionally, they implement many engagement platforms to enhance communication between customers, including phone, email, fax, voicemail, and SMS texting.
Answermti’s BPO services and pricings
Answer MTI is a practical outsourcing solution that offers the following services to its clients:
- 24-Hour Answering Services
- Appointment Setting
- Bilingual Answering Services
- Business Answering Services
- Call Patching
- Emergency Answering Services
- Inbound Call Center Services
- Medical Answering Services
- Virtual Receptionist Services
- WhistleBlower Hotline
In addition, the firm helps businesses in several specific industries, including healthcare, higher education, government, property management, law, hospitality, real estate, and contracting.
Answer MTI’s pricing
Answer MTI offers four pricing plans for its clients: Business, Growth, Premium, and Custom. Each monthly plan has a maximum minute range but incorporates small fees for additional minutes. If clients need more minutes per month, the firm can create a custom plan. They also offer a seven-day free trial.
How Answermti outshines its competition
This firm strives to provide the best call answering services for any business or industry that offers an efficient extension of any busy workloads clients have. Their plan for achieving this success includes:
- Acquiring and retaining more customers by answering every call quickly and resolving issues for every new lead
- Offering flexible payment plans suitable for smaller businesses or startups interested in testing cost-effective outsourcing
- Making a great first impression on customers through customized greetings tailored to clients’ brands
- Increasing productivity by selecting a qualified team to handle calls for clients without interrupting their schedules
- Providing clients offices across the nation to handle high-volume calls at any time of the day based on their time zone or maximum monthly capacity
Answer MTI also provides excellent employment opportunities for telecommunications specialists throughout Atlanta and other corners of the United States.
Elena Johnson (Senior Sales Associate)
Elena Johnson has been Answer MTI’s Senior Sales Associate since 2019. She’s responsible for answering customers’ questions throughout the firm’s busiest work weeks.
Mark Abramson (CEO and CTO)
Mark Abramson has been Answer MTI’s Chief Executive Officer (CEO) since 1989. He’s responsible for the firm’s daily operations and makes most of its business decisions. Abramson also acts as the firm’s Chief Technology Officer (CTO).
Answermti reviews and comparisons
Answer MTI is an exceptional telecommunications and BPO services provider in Georgia. Although we don’t have in-depth reviews going over everything this firm offers, we recommend comparing it with other US-based companies offering 24/7 live answering services and other solutions tailored for clients and their key industries.
Reading through their testimonials is another way to see how their services have benefitted other companies significantly.
Answermti’s contact information
Answermti’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information: