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Answering Services Care

About

Since 1974, we have been a premier provider of U.S.-based phone answering services for service businesses throughout the U.S., offering 24/7 coverage every day of the year.

Our business is all about helping you manage, cover and attend to your business. As our name implies, we are committed to answering your phone calls with care, compassion, efficiency and professionalism.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

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Industries

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Highlights

Alexa ranking

7,877,068

Domain Authority

22

Site traffic

-

OA ranking

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Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

joan harrell, Director Of Operations

Year Founded

1974

Countries of Fulfillment

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Sectors

-

Contact information

(800) 430-6511

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https://www.answeringservicecare.net/live-answering-service-lp

Social media

About Answering Services Care: Review and comparison

Answering Service Care has been answering the phones for small businesses and clients since 1974. With headquarters in Margate, Florida, Answering Service Care also has offices in New Jersey, North Carolina, and Washington. 

Answering Service Care is an award-winning and industry-leading company that provides services 24 hours a day, 7 days a week. The company’s motto is “smiling faces that care” and has a history of satisfied clients to prove the staff lives up to it. 

Founded by the Schooster family, Answering Service Care remains a family-owned business. The company has grown to 161 employees with $30 million in revenue.

Answering Services Care Outsourcing

Answering Service Care is proud that the company has a solid reputation, employs educated, U.S.-based agents, uses cutting-edge technology, and has multiple 5-star customer reviews. As a live answering service, the company serves multiple industries and businesses, including construction, real estate and property management, dentists, and consulting firms. 

Answering Service Care provides live answering services in English and Spanish. The company is responsible for inventing a patented version of computer-telephony integrated contact center software. Invented by the founder’s son, the software is not only cutting-edge but award-winning. 

Answering Services Care’s BPO services and pricings

Answering Service Care has a variety of services for current and potential clients. They are as follows:

  • Live answering services
    • Follow me services
    • Voicemail services
    • IVR/ Auto-attendant
    • Fax to email
  • Virtual receptionist services
    • Appointment scheduling
    • Two way SMS
    • Spam blocker
  • Automated services
    • IVR
    • Follow me
    • Voicemail
    • Fax to email

Answering Service Care also provides email marketing, emergency and disaster recovery, web chat, and text services. The company’s service can integrate with a client’s existing customer relationship management (CRM) software. For clients in the healthcare industry, Answering Service Care’s services are HIPAA compliant.

Answering Service Care pricing

Answering Service Care has multiple pricing tiers. 

  • The Starter plan is $49 a month and includes 40 minutes of service. 
  • The Small Business plan includes 150 minutes of service and is $149 a month.
  • The Business plan has 250 minutes for $229 a month.
  • The Corporate plan includes 500 minutes for $449 a month.
  • Enterprise plan clients receive 1,000 minutes for $859 a month.
  • Supreme plan customers pay $3,899 monthly for 5,000 minutes.

Additional minutes are available from 0.77 to 0.99 per minute. Although the included services in each plan can vary, all plans come with:

  • 24/7 coverage
  • Email and SMS relay
  • Secure notifications and mobile app
  • Custom hold music
  • Bilingual reps
  • Personalized greeting
  • Local number
  • Disaster recovery
  • Online client portal and usage report
  • Dedicated account manager
  • No long-term contract

How Answering Services Care outshines its competition

Answering Service Care treats its employees and clients like family. The company loves to help small businesses grow. Answering Service Care also treats its clients’ clients like family.

Key executives

Luis Bedoya (VP)

People say Luis is “extremely responsible and hardworking.” He’s worked with Answering Service Care since 1997.  

Answering Services Care reviews and comparisons

Answering Service Care provides the necessary service of helping businesses deal with their call volume without losing business or upsetting customers. They have a 4.3 rating on Feefo, with many customers raving about the friendliness and effectiveness of their employees. 

Answering Services Care’s contact information

Answering Services Care’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-Answering-Service-Care-EI_IE1195917.11,33.htm

https://www.crunchbase.com/organization/answering-service-care

Answering Services Care news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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